Customer Reviews for Wheels Unlimited
(U-Haul Neighborhood Dealer)

119 comentarios

53 Cowansview Rd   Cambridge, ON N1R7L2

(519) 624-1115

Horarios de la ubicación

  • Lun.: 8 a. m. - 5 p. m.
  • Mar.: 9 a. m. - 5 p. m.
  • Mié. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 8/27/2022 - 9/12/2022: cerrado
  • 11/5/2022 - 11/6/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(519) 624-1115

53 Cowansview Rd
Cambridge, ON N1R7L2

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 8 a. m. - 5 p. m.
  • Mar.: 9 a. m. - 5 p. m.
  • Mié. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 8/27/2022 - 9/12/2022: cerrado
  • 11/5/2022 - 11/6/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Friendly service and smooth transaction. Thanks

Del J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ignatius W. 
Clasificación:
5.0

Seamless pickup and drop off.

GeorgeThomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monika C. 
Clasificación:
5.0

Excellent service: friendly and efficient. Completely satisfied!

Phil C. 
Clasificación:
5.0

Great customer service.

Malcolm H. 
Clasificación:
1.0

I was charged over for gas plus the miles as well. I only drove for 21 miles and the i did put the gas more than i got when i bought it. The guy told me the money is just for hold but we ended up paying more than the hold price. This is fraud. I will never recommend uhaul to anyone. Worst service by the shop vendor as well. They told us to call the customer service but even the lady who picked up the call didn't help us and was rude to us.

Awsafhusain A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mike V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea F. 
Clasificación:
3.0

U-Haul sent text to do things when I picked up the truck and again wanted me to do something on line when returning, but neither time worked. The first wouldn't open at all and at the end it couldn't find my contract and gave me no way to enter it manually. Not a problem with either location but electronic monitoring simply DID NOT WORK.

Claire W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delcio C. 
Clasificación:
2.0

Didnt have the best experience. Came to alot. Of Money for two. Days. And. Also. Ddidmt. get my discount. And. They recked. My licence. Reputation. But reporting it stolen. After. I told. Her. My info. Was online. And. She knows. Where. I live. To. So. I went. Threw. All this. Stress. After. A really stressful. Week. And put. Gas Of. 30. Bucks. In it. Too and. It. Was. After hours. Pick. Up. Saturday night. Till. Monday. At 4. The contract. Says today I'm not. Ok. With. A. Contract. Of Today and. Also. No 100 dollers. There. Is. Nothing wrong. With. The. Van. Not to. Happy. As I'm. A single. Person. Mom. Of. Three and wanted to bring my kids. Things. Up. To. Their. House. To give to. Them for this wknd. Felt a bit. Rushed. A d Thaught. Weeknd S were. Discounted.

Ashley M. 
Clasificación:
5.0

The rep was very friendly and professional, she also warmed up the truck for us, highly recommend this location!

Lisa R. 
Clasificación:
2.0

When I picked up the vehicle, the staff member noted how much fuel the gas gauge showed and for me to ensure I bring it back the same. After using the vehicle for 13 kms, I put 6.672 liters of gas in the tank and returned it to the location. Upon receipt on my invoice and subsequent charge to my card, there was added fuel charge for 10 liters more at $1.80/ltr. So the calculation for 16.672 liters for 13 kilometers is 123.5 liters/100 Kilometers. Is that really the fuel consumption for this vehicle?

GARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Moira D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRENT K. 
Clasificación:
4.0

All went well very easy going & down to earth

TIMOTHY C. 
Clasificación:
5.0

No negative comments..rental experience was successful.

Bruce C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Zac S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Of all the uhall experiences I've had this one was the best the team was very helpful, and pleasant. The vehicle was in excellent shape and spotless. In like other experiences I felt like a valued customer. This will be the location I will be using from now on and will be recommending this location to everyone I know.

ANDRE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Agostinho M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW MICHAEL D B. 
Clasificación:
2.0

the van was parked in a tight spit. I had difficulty entering the vehicle. there were two warning messages on the dashboard, one for an oil change and the other for a low tire. We found the previous renter's contract on the dash as well as a used mask in the door. I use UHaul often and have never had a less cared for vehicle.

NANCY C F. 
Clasificación:
5.0

Everything was great. Friendly staff.

Melinda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE H. 
Clasificación:
5.0

Excellent service

Daniel C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole P. 
Clasificación:
5.0

Friendly service. Great location to deal with.

ERNEST A. 
Clasificación:
5.0

Everything was superb. I would gladly use this location again at anytime in the future

MARSHA NICOLE P. 
Clasificación:
5.0

very pleased with service.

lynda D. 
Clasificación:
4.0

When you buy vehicles, get them with steering wheels that move forwards and back so the driver can be properly positioned. 19 bucks my ass....this deal ran 140.

GEOFFREY E M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ebad K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
1.0

Overcharged me with the gas only because I didn't put it myself.

HECTOR G. 
Clasificación:
5.0

Mobile pick up was not flawless and did not work, however, store staff was very helpful and friendly and resolved the issues.

KYLE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE CHARLENE H. 
Clasificación:
5.0

I can't think of anything. Tbe service was excellent all around & the van was super clean!

MAXUS C C. 
Clasificación:
1.0

I have never felt the need to write a review before but if I could rate this negative 5 stars I would. Drop off location changed even though it was guaranteed. Truck moved to a downhill slope so the tank showed full. Did not have the extra equipment I rented Upon Drop off the person refused the truck and screamed at us and kicked us out of his establishment. The only saving grace was the customer service rep I spoke to was nice.

KORNEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK A A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GURJIT KAUR M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT A W. 
Clasificación:
3.0

The truck was clean but I didn't get any of the things I requested with my truck.

MATTHEW BRIAN D. 
Clasificación:
5.0

The associate Adrian who helped me was amazing and went above and beyond. Again, I do not like the online returning. A lot of things could go wrong.

Jeffrey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACEY R. 
Clasificación:
5.0

The woman at the counter was extremely friendly and much like the check out of the truck the return was even easier. Parked it along the side and she took care of the rest. Handed the key and since paying with credit card I was able to leave right away as my receipt was emailed to me. Highly suggest mobile pick ups and drop offs and this location for drop off if you're in the Cambridge area. It's a quiet industrial area inside of a tire shop and very clean.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross J. 
Clasificación:
5.0

Sherri rocks!

Owen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gord S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
5.0

Everything was hassle free and very good customer service.

Brandon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHALIL A. 
Clasificación:
5.0

Great experience. .. wonderful personality... prepared.... asking for more may find one stranded... THANK YOU!

Donald M. 
Clasificación:
3.0

We didn't deal with anyone specifically at this location as the convenience of 24/7 drop off was what we needed. Easy to find, well marked location.

CHELSEYLYNN G. 
Clasificación:
5.0

The folks at Wheels Unlimited were super friendly and really kind too. Thank you for making my experience a complete success 

JENNIFER K W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN EDWARD D. 
Clasificación:
4.0

El cliente no dejó un comentario.

SUSAN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENTJ C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan Z. 
Clasificación:
5.0

Was great shery was awsesome

JOHANNES H Z. 
Clasificación:
3.0

Not the locations fault but when I originally booked I booked for 12 hours and they had me booked for 8 hours with someone booked right after me. I always book longer in case issues arise during my move, I thought it would be fine, but of course something happened and it ended up putting us late so I got hit with an extra rental fee which I don't appreciate. I should have originally gotten everything I had booked. This entire booking was a nightmare (not this locations fault, the system's fault and the way things are booked). I was very frustrated this time around with booking, and I booked well in advance not last minute. I've never had this issue before and I have booked many times before.

MELISSA CAITLYNN C. 
Clasificación:
5.0

The after hours drop off site "uhaul.com/share" couldn't find my location for the proper drop off procedure. No fault of the location, i think the site need work. Overall really happy with the truck, and their ability to get me a truck after my previous booking got cancelled the day of the move.

Nicholas V. 
Clasificación:
3.0

Returned after hours

David H. 
Clasificación:
5.0

I received instructions over the phone, which were fine. It would be great to have printed instructions in the vehicle, explaining what to do before returning it (eg: remember to add gas, drop the key in the box, etc)

Evan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER M B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEATLEY DYLAN C. 
Clasificación:
5.0

Quick polite friendly and efficient. Would definitely return to this location!!! Gracias

John B. 
Clasificación:
5.0

Very pleasurable experience. Truck was even pulled out of parking spot and ready for me. Would rent there again 100%

MICHELLE L V. 
Clasificación:
4.0

El cliente no dejó un comentario.

William C. 
Clasificación:
3.0

No one at the location had a mask. Was not impressed during a pandemic. The truck was not inspected prior to me taking it and I had no idea what to do after dropping it off as no one was there and I was not instructed prior to taking it

ROSS WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Krystal L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMAS MARCUS EAR W. 
Clasificación:
2.0

very cumbersome procedure; the staff was not sure about the pricing and quoted a different price to the online quote initially.

SHAFEEQUR RAHMAN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Crystal L. 
Clasificación:
3.0

Reserved van truck well in advance. Truck was left almost empty of fuel. Didn't know how much I needed and spent a fortune on fuel I didn't burn. Truck had almost no brakes. Vehicle really needs service. Truck was not in the requested location and pick up time was for an hour later. What an inconvenience! Was told the night before scheduled pick up about the change in location and time for vehicle pick up. Huge issues with communication. Never using uhaul again!

ADAM ROBERT E. 
Clasificación:
1.0

El cliente no dejó un comentario.

ERIC K. 
Clasificación:
5.0

Easy to deal with, very accommodating.

DANIEL CHRISTOPH Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

Friendly customer service.

SINOY V. 
Clasificación:
5.0

The agent was friendly and nice

Khalid R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vander B. 
Clasificación:
5.0

Great dealing with Sherry.

Jordan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY C B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHANNES,D M. 
Clasificación:
4.0

I had forgot to put gas in as my mind was just somewhere else and they charged me almost 28.00 of gas which I know 10.00, possible 15.00 would have put the gas back to where it was. Why they charged me so much is ridiculous. Esso is down the street. Had was 90/litre.

ELIZABETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
5.0

Amazing service at cars Inc @ 53 Cowansview Rd, Cambridge, ON N1R 7L2, couldn't get any better friendly customer service and well educated when it cone to their products amd and services. Thank for your business Cars Inc and I'll be definitely be using you and referring you to all my family friends and business partner in the near future, job well done. Sincerely Adam.M @ MILSON PROPERTY MAINTENANCE Ltd.

Adam M. 
Clasificación:
5.0

Excellent in all things. It was a true pleasure dealing with Sheri, we will definitely be back.

Devera P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Milika T. 
No se han enviado comentarios para esta ubicación.

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