Wasted a hour trying to use my phone to get the rental. Customer service not very helpful telling me to go inside when there is not when there a place to go. Then I had to review and double check all the damage on the vehicle with every dent, ding or scratch since nobody was there to check it besides me. Which again cost me time.Jeremy P.
Customer Reviews for Wheat Ridge Mini Barns Waverly
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
We had great difficulty getting in the box where the key was. We had to call Uhaul for help, and when they contacted the business owner, he admitted the "Door to the key was hard to get open". When we almost gave up, suddenly we got it open. We desperately needed a dolly, and had paid for it, but when we got to our house and opened the truck there was no dolly!Lisa K.
Box of truck was dirty at pick up, we put gas back to the level it was at pick up and still got charged for gas when we have pics to prove it's a little above where it was at pick up. Needed help because app was not saving info and took us almost an hour with 2 calls to them for help.Jill P.