Everything was just fine. At this time, I wouldn't change a thing. I want to thank the staff for their assistance.shaun M.
Customer Reviews for Westside Biz & Mail Stop
(U-Haul Neighborhood Dealer)
Lancaster, CA 93534
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 8 p. m.
- Sábado8:15 a. m. - 8 p. m.
- Domingo9 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jonathan H.
El cliente no dejó un comentario.camille J.
El cliente no dejó un comentario.Elaine V.
the inside of the van was clean, the outside dirty. I was told the side door can fall off the track and it did just before I returned it. They should fix this issue. The guy was VERY VERY Nice and very apologetic about it.Susan W.
Pickup dude was awesome and very very accommodating. Hands down the best uhaul experience to date. Thank you Westside uhaul!Sanjay S.
Clean interior (vacuum and wipe down)Pedro R.
VERY SATISFIED!VERONICA C.
El cliente no dejó un comentario.Anthony Q.
El cliente no dejó un comentario.DENNIS L.
El cliente no dejó un comentario.Jeremy F.
El cliente no dejó un comentario.Linda D.
El cliente no dejó un comentario.Samuel P.
I gave it three stars because the uhaul truck didn't come with a ramp.Shawntay S.
El cliente no dejó un comentario.Victor M.
They were very professional and courteous. They had no problem hooking my trailer to my truck. They also gave me pointers on how to operate my vehicle safely with the trailer on the backGale P.
El cliente no dejó un comentario.Desiree A.
El cliente no dejó un comentario.Brandin W.
El cliente no dejó un comentario.Joshua W.
El cliente no dejó un comentario.VINITA V.
THIS IS THE BEST PLACE IN THE AV FOR YOUR RENTAL EQUIPMENT. FRIENDLY, HELPFUL, VERY PROFESSIONAL, AND THE CUSTOMER IS A BREATH OF FRESH AIRdwayne J.
Took care of business and was done within 5 minutesLeticia M.
owner/operator is a gem. U haul is lucky to have a franchisee like him.Patrick M.
El cliente no dejó un comentario.Henry V.
Absolutely yes Person was super friendly. Diferent from a previous location I went same day. What matters is that this place made it right.Luthgardes V.
El cliente no dejó un comentario.ali D.
El cliente no dejó un comentario.Jared E.
El cliente no dejó un comentario.Marlene V.
El cliente no dejó un comentario.Myra B.
El cliente no dejó un comentario.Tricia M.
Agent was very helpful in explaining the proper protocol for future reference.Norman Steve P.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.Donna A.
El cliente no dejó un comentario.FRANCIS V.
El cliente no dejó un comentario.Ana F.
Way too overpriced Customer service was terrible Poor communicationjade B.
El cliente no dejó un comentario.peter D.
El cliente no dejó un comentario.Donna A.
Vendor nice and helpful. Will use vehicle and services again.Delores W.
I am in Ridgecrest CA and had to drive to Lancaster, CA to pick up a auto hauler and pay for a one way rental because I received a call stating there isn't one in my location. When I dropped off the rental I noticed the drop off location had a auto hauler so I asked how long it was there and he told me over a week.Richard B.
El cliente no dejó un comentario.RICHARD C.
Very polite useful helpful All the above 10 StarsKeith S.
El cliente no dejó un comentario.Letecia D.
Everyone and everything was great😀Darnell T.
El cliente no dejó un comentario.Yvonne S.
UHaul representative at the location I picked up the vehicle was very helpful and professional. Excellent experience!Jeff W.
Location was great but uhaul keeps charging my credit card 5 different transactions and rental was returned on time :(Dulce jazmÃn M.
They were very helpful & friendlyDERRICK T.
Great service. Saw us pull in and we standing by outside to park the trailer and finish turn in. Awesome!!Richard T.
I have rented from this owner a couple of years ago at his last location. He has been helpful and friendly in both interactions. I will be calling him for future rentals.Michael U.
El cliente no dejó un comentario.JAMIE M.
El cliente no dejó un comentario.SABRINA S.
Could not get the self service return to work and phone call was not workingMoises H.
El cliente no dejó un comentario.DANIELLE R.
El cliente no dejó un comentario.ANNISHA T.
I will use it again, thanksRUSSELL S.
El cliente no dejó un comentario.Kashonda M.
Clean vehicle! Check tires, oil levels in engine. None of this was done.rory S.
El cliente no dejó un comentario.Joan P.
Super fast !!!Laquisha M.
The dropoff location's parking lot was not clearly identified as UHaul facility. One UHaul truck parked was the only thing that cued me besides the GPS that this maybe the location.Reynaldo R.
El cliente no dejó un comentario.RAMIRO T.
El cliente no dejó un comentario.Josefina H.
Excellent customer service...Mario E.
El cliente no dejó un comentario.Diana M.
El cliente no dejó un comentario.HERBERT R.
This was by far the best U-Haul rental I have had. THXCHRIS Z.
After what we encountered with Uhaul we would not recommend any locationCAROL E.
El cliente no dejó un comentario.Greg D.
El cliente no dejó un comentario.tamatie S.
The truck was TERRIBLE. The cabin light was stuck on entire time and wouldn't shut off. The control panel for the headlights fell into the dashboard 15 minutes into our drive. The headlights were so dim so almost no visibility at night. Steering wheel had way to much give, had to turn it left just to keep it going straight. This vehicle is not safe for road use and should be taken off and repaired or discarded with immediatelyJosh B.
El cliente no dejó un comentario.Timothy D.
Make sure trucks are available at the time of order and not two days before pick up. It turned out great Thanks to all that helped make it work.anthony D.
Great service ! FriendlyJoanel L.
Great servicekamari M.
The guy at the counter provided excellent customer service.Iman S.
Your web site sucks, Cant edit or cancel a reservation. Had to pick up truck 10 miles from original reservation. Did not have furniture blankets i requested. AC in truck did not work on a weekend of 106 degree temperatures. Rental cost me twice what i was quoted by your customer service. Never again!!!!!!!!!!!!!dave H.
El cliente no dejó un comentario.Deborah C.
None. The assistant was very attentive, polite and there wad such a warm feeling. That's my new location for now on.yvonne G.
Drop off was quick and easy!Jessica L.
El cliente no dejó un comentario.Phillip M.
Excellent Customer Service,Very Friendly The Process Is So Easy He Let Me Get In and Get Out. thats How u Take Care A Customer, Thank You West Side Biz.joelito N.
El cliente no dejó un comentario.Joseph A.
Al is a great guy and super friendlyBrett H.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.Eusebio Dan L.
El cliente no dejó un comentario.Cheryl G.
Nice Guy, fast Service Good VehiclesDamion J.
Ali was super helpful and nice guy. He even offered to give me a free dolly use as compensation with my truck rental when our transaction ran into a SNAFU and took much longer than he thought was usual...very accomodating!!! I had read some very poor reviews of independent U-Haul rental stores so was discouraged from ever using U-Haul at all, but Ali has restored my faith in using the Company. U-Haul, Ali is a credit to your organization. You should reward him: he's a keeper!richard C.
El cliente no dejó un comentario.Rasheda Y.
attendant was well mannered and getting the equipment so rapidly was a lifesaver.william W.
How come I got charged $40 for gas when I returned it almost to where it was?Alex G.
The owner is awesome great customer service i would highly recommend everyone to rent uhaul trucks from this business????tiree M.
El cliente no dejó un comentario.Mary O.
I love this place of rental the staff here makes everything hassle freechristopher W.
El cliente no dejó un comentario.Alejandro V.
The staff was very friendly and helpful best service I ever had this place is five starschristopher W.
El cliente no dejó un comentario.ronnie H.
Staff is super friendly and helpful.Kit B.
El cliente no dejó un comentario.Kathy R.