Customer Reviews for Westmorelands Sales and Storage
(U-Haul Neighborhood Dealer)

350 reviews

420 Kings Mountain St   Clover, SC 29710

(803) 675-7515

Office Hours

  • Mon-Sat: 8 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed
  • 5/14/2024: 8:00 am - 12:00 pm
  • 5/15/2024: Closed

Services at this Location:

Contact Us

(803) 675-7515

420 Kings Mountain St
Clover, SC 29710

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed
  • 5/14/2024: 8:00 am - 12:00 pm
  • 5/15/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The owner was friendly, courteous, and very helpful in straightening out errors in my rental paperwork.

Bill Hilton Jr. 
Rating:
5.0

Customer did not leave a comment.

PAUL TIMMONS 
Rating:
5.0

Customer did not leave a comment.

Jason Colvin 
Rating:
4.0

Customer did not leave a comment.

Steve Murphy 
Rating:
5.0

Customer did not leave a comment.

Ephriam Grizzard 
Rating:
5.0

Nothing I can think of. I received excellent service.

rebecca williams 
Rating:
5.0

Customer did not leave a comment.

Brian Beard 
Rating:
5.0

Nice customer service

Damien Ash 
Rating:
5.0

Customer did not leave a comment.

CHRIS BREEDLOVE 
Rating:
5.0

excellent experience, welcomed to the store, equipment was ready to go, very personable. definitely recommend

Aaron Snyder 
Rating:
5.0

Customer did not leave a comment.

Jeremy Marshall 
Rating:
5.0

The gentleman was very nice and said "If you just moved here, welcome to Clover." I was not moving there , but of course he did not know that, and I appreciated his great attitude.

Mary Connolly 
Rating:
5.0

Customer did not leave a comment.

Keli Spencer 
Rating:
5.0

Customer did not leave a comment.

Burton GILLIAM 
Rating:
5.0

The manager even returned to help me check out!

Winona Mimms 
Rating:
3.0

Customer did not leave a comment.

Lacey Hines 
Rating:
5.0

We loved working with the owner, very pleasant experience!

Laura Furr 
Rating:
5.0

Customer did not leave a comment.

John Greens 
Rating:
5.0

Customer did not leave a comment.

Michael Brown 
Rating:
4.0

Customer did not leave a comment.

Holly Palczewski 
Rating:
5.0

Well pleased with everything!!!!

James Long 
Rating:
5.0

Burt was great

David Gilliam 
Rating:
5.0

Customer did not leave a comment.

Virgina Harris 
Rating:
3.0

Could not select the closest drop location during reservation process. I then had to wait for your phone lines to open to arrange drop off. Not a fan of that process. I should not have to drive 40 minutes to return when there there are several location within 5-10 minutes of me.

John Robinson 
Rating:
3.0

Customer did not leave a comment.

WILLIAM AARONS 
Rating:
5.0

Customer did not leave a comment.

Ian Killman 
Rating:
5.0

This was my 1st experience renting a U-Haul and everything went smoothly! Excellent customer service!!!

LaPonya McDougald 
Rating:
5.0

Customer did not leave a comment.

Thomas Howard 
Rating:
5.0

NOTHING! Don't change a thing. When a business is running like a well oiled machine you just let it keep running and doing what it's supposed to be doing. Although in this case you not only have that but it is run by a man who is there who wants to help however he can. He does this not by just saying it, but by the most important way, by his actions. Sincerely, Bill Aarons

William Aarons 
Rating:
5.0

Customer did not leave a comment.

Frank Arnold 
Rating:
5.0

We enjoy renting from this location. The gentleman is always super helpful and a pleasure to do business with.

Eric Crisp 
Rating:
5.0

Great people to deal with

Steve Montgomery 
Rating:
5.0

The guy running this location was really nice and helpful. He helped me hook up the car trailer and made sure everything was in working order

CARL LOGAN 
Rating:
3.0

Customer did not leave a comment.

James Arko 
Rating:
5.0

Customer did not leave a comment.

Barry Moxley 
Rating:
5.0

Customer did not leave a comment.

Doug Blohm 
Rating:
5.0

The agent at this location is charming! He made us feel good about a Uhaul rental!

Sandra Simmons 
Rating:
5.0

Customer did not leave a comment.

STEVEN FREEMAN 
Rating:
5.0

The man working there was trying to help us get a refund. He agreed it wasn't fair. We have used this location in the past, and have always had top notch service.

Brandi Carpenter 
Rating:
5.0

Customer did not leave a comment.

Julie Hall 
Rating:
5.0

The trailer was in excellent condition and the U-Haul gentleman was very polite. I highly recommend this location for rental equipment.

Diana Helms 
Rating:
5.0

Customer did not leave a comment.

Kellie Caro 
Rating:
5.0

My experience at this location was wonderful the gentleman was awful nice and explained everything to me I will be using this location again

William Metcalf 
Rating:
5.0

Great people and where very nice

Frank Marco 
Rating:
5.0

Burt was great

David Gilliam 
Rating:
5.0

So far out of my way i passed 5 other ihauls that “didnt have” the one i needed

Colton Dillman 
Rating:
5.0

Customer did not leave a comment.

James Greene 
Rating:
5.0

Excellent customer service. Very friendly.

JOHN SMYKOWSKI 
Rating:
5.0

Excellent! The gentleman there was a hoot! Super guy!

michael petree 
Rating:
5.0

Customer did not leave a comment.

Martha Preller 
Rating:
5.0

The owner was very accommodating and professional. He was a pleasure to work with. He told me where I could leave my car and it can be seen by his cameras and would have no damage.

NATHAN LANTOS 
Rating:
5.0

Always great service, help and advice.

Dennis Rodino 
Rating:
5.0

Customer did not leave a comment.

John Dunn 
Rating:
5.0

Customer did not leave a comment.

John Knutsson 
Rating:
5.0

Customer did not leave a comment.

Lou Jarvis 
Rating:
5.0

Super friendly and very accommodating

John fabricio 
Rating:
5.0

Not a thing, this location has to have the nation's nicest and most professional people working for uhaul

Johnny Berryman 
Rating:
4.0

None

linda hyder 
Rating:
5.0

Customer did not leave a comment.

Frieda Sawyer 
Rating:
4.0

The business itself is great. The location is messed up because GoogleMaps/Maps sends you to a different place than the actual location. For whatever reason, it is the only way to find it. I am from the town so I drove by a place I remember seeing UHauls and then the business called me back and confirmed. Not that that city is large but UHaul should get the address right on the internet.

Ronnie McGill 
Rating:
5.0

Customer did not leave a comment.

Ronnie Thompson 
Rating:
5.0

Very nice gentleman working the counter. Great experience overall.

Eric Crisp 
Rating:
5.0

Customer did not leave a comment.

Ronald Miller 
Rating:
4.0

Customer did not leave a comment.

Devin Bratton 
Rating:
5.0

Always great service

Dennis Rodino 
Rating:
5.0

Nothing. Our agent knew his job, so it only took a couple minutes. We only needed it for a few hours to move furniture, and was returned the same day

Robert Hazlegrove 
Rating:
1.0

Make sure to indicate the pick up location as they get over by charging for the extra mileage.

Lisa crenshawMCKENZIE 
Rating:
5.0

Customer did not leave a comment.

Audrey Slavens 
Rating:
4.0

Friendly and attentive service.

Joe Robbins 
Rating:
5.0

Customer did not leave a comment.

Jeff Wildermuth 
Rating:
5.0

Customer did not leave a comment.

keith schriefer 
Rating:
1.0

Customer did not leave a comment.

Faith Harrington 
Rating:
5.0

Customer did not leave a comment.

Raymond Lewis 
Rating:
3.0

Customer did not leave a comment.

STACEY KEFFER 
Rating:
5.0

We were struggling with getting into the truck - the owner was kind enough to take time (on his day off) to meet us and get us taken care of. He made a customer for life!

Chris Elmore 
Rating:
5.0

Customer did not leave a comment.

Robert Gordon 
Rating:
5.0

Customer did not leave a comment.

RANDALL HORN 
Rating:
5.0

Customer did not leave a comment.

Alexis Blanchard 
Rating:
5.0

The gentleman that helped us was so pleasant as he has been in the past. It was a pleasure dealing with him.

GERALD DECOUTO 
Rating:
5.0

My rental was a very pleasant experience. Would use them again and recommend them to others.

CAROLYN LLOYD-BECKHAM 
Rating:
5.0

Customer did not leave a comment.

RANDALL HORN 
Rating:
5.0

Customer did not leave a comment.

TANYA JOHNSTON 
Rating:
3.0

I was overcharged & they are refusing to return my money. Do not recommend I give it no stars

Judy White 
Rating:
5.0

Perhaps let customers know before they deposit the key that they need to use the camera app to take photo. I took picture first but the app would allow to upload. But I had already dropped key and couldn't get back in truck.

Thomas Fletcher 
Rating:
4.0

Customer did not leave a comment.

BRETT MIZE 
Rating:
5.0

Burt is a super nice guy and a pleasure to interact with. Pick up and drop off is super fast and painless. Highly recommended.

Chadwick Best 
Rating:
3.0

Everything was great! Thank you

Denton Betancourt 
Rating:
3.0

The truck had food cans under the passenger seat. The straps holding the car wheels on the transporter were both undone when I pulled into Chicopee Uhaul.

Carol Wingate 
Rating:
4.0

Customer did not leave a comment.

Charlee Griffith 
Rating:
3.0

0n June 16th I reserved a 15' truck in Clover SC. On June 17th I got a text notifying me that I could pick up my rental truck up in Spartanburg. I called the Spartanburg location and the gentleman there canceled that reservation and reserved another truck in Clover. He informed me that there was not a 15' truck so I agreed to a 20' truck. When I arrived to pick up the truck I was informed my reservation had been canceled that morning, which I had not done. The only truck on the lot was a 26' truck. Seeing how I had traveled from Columbia to Clover with the intention of moving I had no choice but to rent the larger than needed truck. No one seemed to care.

Suzy Workman 
Rating:
5.0

Customer did not leave a comment.

JOHNJ JR PANARELLO 
Rating:
5.0

Customer did not leave a comment.

INA WEBB 
Rating:
5.0

Excellent service

DAKOTA BISHOP 
Rating:
5.0

Customer did not leave a comment.

Mark Bates 
Rating:
5.0

Burt Gilliam provided excellent customer service. He was kind, patient and answered all my questions. Wonderful experience!

Brooke Wines 
Rating:
5.0

Customer did not leave a comment.

Dion REVELS 
Rating:
5.0

Owner was very helpful and accommodating to my needs. Based on a 5 star rating, I’d give this location and him 20 stars. Above and beyond!!!!!

Michelle Paulson 
Rating:
5.0

Great service from the gentleman running this location.

STEPHEN WILSON 
Rating:
5.0

Customer did not leave a comment.

JULIUS BOWERS 
Rating:
5.0

Customer did not leave a comment.

RICHARD HUSS 
No reviews have been submitted for this location.

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