Comentarios de los clientes para Westgate Homes Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Westgate Homes Inc

Clasificación general:

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Teresa G.
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El cliente no dejó un comentario.

Dan L.
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El cliente no dejó un comentario.

CRECENCIO H.
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Very GOOD

George C.
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Everything was great

George H.
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Maybe a maintenance issue pick up car trailor made it 17 miles lost tire was told by repair guy tires we mismatched told same thing when returned in Phoenix az,also while loading car hitch came loose damaging the tail gate on my pu other than that experence was not baf

JERRY F.
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El cliente no dejó un comentario.

Richard K.
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Keep up the good work!

Kathleen E.
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El cliente no dejó un comentario.

Laureano S.
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El cliente no dejó un comentario.

Russell K.
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Just keep it the way it is

Anthony L.
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El cliente no dejó un comentario.

tammie W.
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El cliente no dejó un comentario.

Shane C.
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El cliente no dejó un comentario.

Jesus H.
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I will never rent a haul truck again you guys have been horrible over all.charging prices where crazy for local move. but the location was great

Autumn M.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

KERRY S.
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El cliente no dejó un comentario.

francis G.
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El cliente no dejó un comentario.

Robert D.
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I was sent to another location before this location had to drive to the other side of town

JOSHUA S.
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El cliente no dejó un comentario.

PAUL E.
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Very friendly customer service

leonard S.
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El cliente no dejó un comentario.

Elliott J.
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I had ordered a 10' truck, an appliance dolly and a dozen moving blankets from a location near where I was moving from with a No Contact transaction as advertised. I got a call later that my desired location would not have the equipment I ordered so I'd need to go to a different location to pick up my order. That location turned out to be well on the other side of town even though I saw several U-Haul locations on my way to it. When I got there, the keys were not in the dropbox so I had to interact with the attendant - who was VERY NICE - to go find the keys somewhere. Then I discovered that the appliance dolly and moving blankets Id reserved were NOT in the truck. So I again had to interact with the attendant who got me the appliance dolly but could only give me the 7 moving blankets that were available. I don't know why I had to drive to the other side of town when this location was not able to fill my order either. And, my family is high risk so I was really trying to do No Contact. The attendant, a young woman, was Very Nice and let me take a 4-wheel dolly as compensation for he missing moving blankets. Another, older gentleman on site was very kind in offering us a small ramp if we thought it might help with our move. The two people I reluctantly had to interact with were very nice and tried to be helpful, but it was an otherwise mismanaged operation and I was very frustrated by the experience.

David M.
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El cliente no dejó un comentario.

David F.
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El cliente no dejó un comentario.

Hannah W.
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Nothing it was great!!

Matthew D S.
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Excellent Customer Service - Friendly Folks at this location. I would go back to this store even if it was a little further out of my way.

Lilia H.
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Nothing to improve! Friendly staff, excellent service and a smooth experience overall! Thank you!

Sheila Q.
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El cliente no dejó un comentario.

JAMES M.
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Nothing... Don't change it would be a negative.

Michael D.
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El cliente no dejó un comentario.

willie P.
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El cliente no dejó un comentario.

John M.
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El cliente no dejó un comentario.

Brent B.
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El cliente no dejó un comentario.

Jon T.
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El cliente no dejó un comentario.

lynn T.
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El cliente no dejó un comentario.

Matthew V.
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El cliente no dejó un comentario.

Dale H.
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El cliente no dejó un comentario.

conda W.
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El cliente no dejó un comentario.

sharon A.
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El cliente no dejó un comentario.

Michael P.
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El cliente no dejó un comentario.

Dwayne H.
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Uhaul can make their online reservation process more user friendly. It's not good.

Waymon C.
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El cliente no dejó un comentario.

Douglas B.
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El cliente no dejó un comentario.

Joe H.
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El cliente no dejó un comentario.

RONNY F.
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Always accommodate me and very friendly

RONNY F.
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Fast,easy no hassle. Mandy and Lynn made our experience renting the truck easy. Will definitely use them again. Thank you, Ronny

Joe H.
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This is my go to location in Granbury. First is the very high level of service. I know what to expect every time. Second is the location because easy in and out, large lot for the less experienced drivers with trailers or trucks, and they are on Hwy 377. Recommend - 100%.

Dianne K.
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Keep up the good work.

Dan K.
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El cliente no dejó un comentario.

debra G.
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Nothing... I keep using them, they are always ready, helpful and so convenient. They are very pleasant and fun people, ready to help in any way. Mandy, Lynn, and Mariah. Thank you

William F.
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Have prices for pads boxes and carts so I can see them. This location is excellent and friendly. We have used them often.

bruce W.
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El cliente no dejó un comentario.

lynn T.
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El cliente no dejó un comentario.

George C.
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Vehicle was amazing. Comfortable, powerful, did not have to steer to maintain a straight line. Great machine.

debra G.
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El cliente no dejó un comentario.

David M.
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1. Truck was dirty inside the cab. 2. Online system takes forever, required several “tries” on returning the truck to get it to work and was a real pain in the ass. 3. Printer was broken at the site, could not get a contract when I picked up the truck. 4. The woman working at the site was extremely pleasant but appeared frustrated by how messed up the reservation and return system is.

Angela M.
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The personnel at Westgate homes was excellent. The U-Haul app to pick up before hours was horrible!!!! I was unable to pick up at my scheduled time and had to wait and hour and a half past the time I wanted to pick up. Online U-Haul service is terrible!!!!!

Billy C.
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Everything went very smooth. Truck ran great and I was quite surprised by the fuel mileage.

wilbur A.
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El cliente no dejó un comentario.

David W.
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The staff was very friendly and fast. A credit to your network.

Cory C.
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El cliente no dejó un comentario.

Diann R.
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No improvements needed. Service is always excellent and friendly! I have rented trailers here multiple times and they always have the size I need.

Steven D.
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When dropped off last night at Westgate homes there was a guy insure been very helpful. However I chose not to hand him the key and dropped it through the door slot. One thing that concerned me was the trucks are dropped off with and other equipment placed in the back of them. What is to stop anyone walking up, opening the back truck door and taking equipment? I guess you have security cameras? Thanks, Steve Deighton

Craig R.
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El cliente no dejó un comentario.

Scott C.
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El cliente no dejó un comentario.

Billy H.
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El cliente no dejó un comentario.

Shirley P.
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El cliente no dejó un comentario.

Jana M.
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Very professional. Very friendly. Reasonable prices. No pressure. Extremely good customer service...

Jim K.
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El cliente no dejó un comentario.

Diann R.
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No improvements needed! The staff is always friendly and helpful and has exactly the equipment I need or request!

julie C.
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El cliente no dejó un comentario.

Marilee M.
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El cliente no dejó un comentario.

AJ D.
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Learn how to use your computer. Also, I had taken advantage of pre-registration and paying ahead of picking up the truck. My payment was made but all the pre-entered information was lost and we had to waste time repeating the entry.

David A.
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Very friendly awsome people....will always go Back to that location..met owner....awsome person

Randy M.
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Extremely nice people

Chelsea M.
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El cliente no dejó un comentario.

Steven C.
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El cliente no dejó un comentario.

Joe H.
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This is a great location. People, service, selection and just overall great experience. I think UHAUL is ignoring a great location by making it appear this location does not have inventory of vehicles and others in the area have just what the online customer wants. I called this location because I had used them before and found they had the exact trailer I needed when the Uhaul website showed no availability.

Shirley P.
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El cliente no dejó un comentario.

CATHY R.
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Everyone was very helpful and the return was quick and easy. Very friendly staff.

Joe H.
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El cliente no dejó un comentario.

Meredith G.
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El cliente no dejó un comentario.

Clifford P.
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Very nice gentleman, help us connect the trailer and made sure we knew what to do. We will rent again from him.

michael J.
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El cliente no dejó un comentario.

Ronald T.
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El cliente no dejó un comentario.

Michael D.
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Nice small town dealer

Mark W.
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El cliente no dejó un comentario.

Ed D.
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Friendly and helpful manager

Steven C.
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Good dealer.

Sydney A.
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El cliente no dejó un comentario.

earl S.
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El cliente no dejó un comentario.

Koby Y.
Clasificación:

I was told that I was renting for 3 days 100 miles they charged me 198.00 when we picked it up. I called and told them I needed it a extra day. I returned it on that 4th day. Went 115 miles. That should have been 115.00 for miles and 156.00 in daily rental and tax at 9.5% would be 296.74 (not sure what the tax rate is) I put fuel back in it cleaned it. I was charged with an additional 158.00 and some change and when I called they told me they would credit the amount to my account and they ended up charging my account with another 305.00 payment. I called again and the lady said sorry it was her fault and it should be credited in a few days. That put me and my family in a bind and it is unacceptable.

janice N.
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They came out with smiling faces and a willingness to help very sweet people and overall it was perfect. Xo

DENNIS G. | Overall Experience |
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very cleans and nice

Matthew S.
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El cliente no dejó un comentario.

Carri T.
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El cliente no dejó un comentario.

DAN M.
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Educate owners and management customer service skills.

Dwight T.
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Good people and excellent service

Kenneth M.
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El cliente no dejó un comentario.

Gerald J.
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El cliente no dejó un comentario.

Michael S. | Reservation |
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Ended up not having to utilize the storage unit - but was professionally, and quickly, refunded my money.

ANTHONY R. | First Impressions |
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Very polite and professional, clean

JAIME A. | First Impressions |
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Very nice facility and very friendly staff.

FRANKLIN H. | First Impressions |
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Office personnel ate friendly and VERY helpful. The faculty is in excellent shape and has easy access.

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