Comentarios del cliente para Westchester Marketplace

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Westchester Marketplace

Grado total:

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Sharon P. en

Grado:

El cliente no dejó un comentario.

joanne b. en

Grado:

The truck I was provided stalled twice on me and no one showed me where the flashers were. I was able to get the truck back but the next truck given to me did not have any gas. I lost time and money because I had to go to a gas station out of my way and I did not know how much gas I would need. I have filed a complaint and I hope UHaul does the right time by compensating me.

MANUEL E. en

Grado:

El cliente no dejó un comentario.

Roy S. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

Donald F. en

Grado:

El cliente no dejó un comentario.

Joseph F. en

Grado:

I requested a truck and an appliance hand truck. I got there to pick up the truck only to find they did not have an appliance hand truck. How do I load a refrigerator onto the truck without it??? Why didn't someone contact me to say they did not have the hand truck so I could make other arrangements?

Pam A. en

Grado:

This rental was done under the wrong name/account. I contacted UHAUL and was told this was flagged & would be fixed. I contacted the location and was told the manager placed this order. I had only used this location once or twice well over a year ago, and had extremely poor experiences there before. I no longer live in/near East Haddam OR Colchester. So to improve? Make sure this location is paying attention to what account they are placing an order under. They also need to make sure they are following correct procedures. I'm concerned why the information wasn't verified - as now a stranger has my cellphone & email address.

carmen g. en

Grado:

I don’t understand why we received a fee for extra mileage however we don’t get reimbursed for the extra fuel we provided.

nicholas s. en

Grado:

Completely misleading pricing scheme. I was told 19.99 and then .89 cents a mile...I rented it, drove it 42 miles, returned it with a full tank when I got it it had 3/4 and somehow my bill came out to more than $80. To tell someone 19.99 and then .89 per mile and then charge them double that, is wrong. Would not recommend

Amalia S. en

Grado:

El cliente no dejó un comentario.

michelle g. en

Grado:

El cliente no dejó un comentario.

Ende C. en

Grado:

El cliente no dejó un comentario.

david z. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

A short briefing on the dash features of the truck might be beneficial. Attendant at Westchester was most helpful, and truck was pristine.

Nancy P. en

Grado:

El cliente no dejó un comentario.

Derek B. en

Grado:

El cliente no dejó un comentario.

antonio d. en

Grado:

El cliente no dejó un comentario.

Jeff S. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

While the pick up was slow due to the manager being late, everything was smooth and professionally taken care of.

John B R. en

Grado:

They had no idea what to do with the trailer in terms of hook up not to mention checking my vehicle to determine if it was ok to tow the trailer

Steve M. en

Grado:

El cliente no dejó un comentario.

Janet B. en

Grado:

El cliente no dejó un comentario.

marilyn l. en

Grado:

when i called to book the trailer i was given the wrong info. i was told I could get the ball insert and pin and clip at the pick up location but this was not the case. So i was directed to a auto parts store to buy one. Also i was told that to go out of state i would need an enclosed trailer which was not the case when I picked it up. it took too much time for the women on the 800 # to figure out where I could a trailer near my location. I was extremely frustrated with this part of the service.

Dana H. en

Grado:

I was upset that even though the agent on the phone assured me that the way you measured the bed of the truck did not include moms attic, it did. So I had a 15 foot truck which was actually 12 feet. I had too small a truck for my move. I was not happy about that.

Paul G. en

Grado:

El cliente no dejó un comentario.

Gary M. en

Grado:

Don't promise that a truck will be there and then when I arrive NO truck and 4 guys waiting.

Deborah G. en

Grado:

El cliente no dejó un comentario.