Comentarios del cliente para West End Motors

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de West End Motors

Grado total:

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Joseph J. en

Grado:

Excellent drop off center! Very friendly and more than helpful. Great experience.... will certainly be a repeat customer!!!

Nathan M. en

Grado:

There is no room to move the equipment and the owner war rude and not helpful.

Cathy M. en

Grado:

This is a smaller business but for our small town it is convenient to have this service offered.

Ruth Q. en

Grado:

This location was the second place we tried to drop the truck off. The first had gone out of business and not reported to you. We called the Norfolk location where we had gotten the truck. The lady service person found us the Damascus location and talked to the owner who told her he would be there until 4:00 p.m. We arrived at 3:40 and no one was there. Luckly I had gotten his phone # from the person and Norfolk and called him. He told me to just deposit key and order in box and he would put the info in the next day. Although that was simple, I did not like that he had said he would be there and wasn't. If I had not asked for his phone number, he would not have been helpful at all. That's why I scored him not helpful. I was concerned about the dolly and furniture pads being left in the back unlock. There was an unknown person nearby. I did take pictures the way the online video showed to take, just in case there was a problem. If a service person says they are going to be there until a certain time, they showed be there. Otherwise location and drop off was ok.

John W. en

Grado:

El cliente no dejó un comentario.

Roger L. en

Grado:

El cliente no dejó un comentario.

Ruth C. en

Grado:

El cliente no dejó un comentario.

zetia B. en

Grado:

Bobby was so helpful. He worked out some technical difficulties for us, was incredibly professional, and kind. He's a charming fellow and it really helped to have him on our side during stressful time. Not only did he help, he made us laugh while he did it.

Sandy W. en

Grado:

El cliente no dejó un comentario.

susie M. en

Grado:

El cliente no dejó un comentario.

william L. en

Grado:

Very friendly gentleman, had everything ready, also made adjustments in pick-up date because of bad weather. The 20 ft truck appeared to have a lot of wear and tear, over 77,000 miles. Clean inside, muddy outside. However it ran and drove well for over 650 miles.

susie M. en

Grado:

El cliente no dejó un comentario.

Steven P. en

Grado:

Great guys, great service. Personnel kept the process simple and made sure I got the best available equipment. They represented everything that "service" in this country used to be about

susie M. en

Grado:

El cliente no dejó un comentario.

Tony G. en

Grado:

El cliente no dejó un comentario.

Nate A. en

Grado:

The person helping you could not been any nicerer Great guy supper helpful they messed up on giving me the truck at pick up but this guy made sure all was rightbefore I left

David A. en

Grado:

El cliente no dejó un comentario.

TODD A. en

Grado:

El cliente no dejó un comentario.

Judy M. en

Grado:

Cab was filled with spider webs and I have to drive 45 mins to pick up and come back to load then go to Kingsport Tn. I prepaid for extra day and was charged again to my debit card. Which I will expect this fee returned. Sign in uhaul business states guaranteed reservation, pickup location, or $ 50.00 given. This did not happen. I need someone to contact me ASAP for fees reimbursed to me.

Dean M. en

Grado:

Professional, friendly staff. Very helpful in attaching unit. Well done overall.

David P. en

Grado:

El cliente no dejó un comentario.

Ralph H. en

Grado:

El cliente no dejó un comentario.