Customer Reviews for West End Auto
(Distribuidor de U-Haul del vecindario)

64 comentarios

1855 Old Jacksboro Hwy   La Follette, TN 37766

(423) 437-0214

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(423) 437-0214

1855 Old Jacksboro Hwy
La Follette, TN 37766

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

Don't charge a 3rd day when I returned it after 47 hours. Because I was 2 hours later than my scheduled pickup I thought I still had it for 48 hours from the time I actually got it.

Andrew P. 
Clasificación:
5.0

Attendant was attentive to needs he was informative, patient and courteous and gave excellent service

Herb C. 
Clasificación:
5.0

El cliente no dejó un comentario.

elizabeth W. 
Clasificación:
5.0

He picked us up when we didn't even have a car

Amy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

easy to work with, very accommodating. enjoyed speaking with Lynn

Stephanie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Autumn M. 
Clasificación:
5.0

nice people to deal with, not alot of room left outside but a busy little place

dillon S. 
Clasificación:
5.0

Johnny was great to deal with. tried to be very helpful.

Travis lee D. 
Clasificación:
1.0

Windshield wipers broke and I had to replace because no one explained to me I had roadside assistance.

jennifer R. 
Clasificación:
5.0

Johnny was very helpful, nice older man

bobby W. 
Clasificación:
5.0

Lynn did everything by phone and had my truck ready to go, paper work and keys where he said they would be...thank you

Caleb M. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher O. 
Clasificación:
5.0

Lynn was very accommodating, went over hook up and details to try and help me

steven A. 
Clasificación:
5.0

great folks to deal with

brenda C. 
Clasificación:
5.0

Lynn and John were great. Lynn set everything up by phone and John handed me the keys when i got to the location. great to work with

Bryan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony L. 
Clasificación:
3.0

Rates very reasonable and equipment was in great running condition.

Steve B. 
Clasificación:
5.0

Lynn and John made the transaction very easy, very accommodating.

WILLIAM H. 
Clasificación:
5.0

On pickup Lynn, the owner, was amazingly helpful and welcoming. It was a rainy day, yet he spent extra time outside helping load and secure our vehicle on the carrier. He was thoroughly professional and very efficient, getting us on our way quickly. If the need ever arises we would be happy to use this location again and will recommend it to friends.

JAMES M. 
Clasificación:
3.0

Initially the office ‘look' made me think I had made the wrong choice of rental companies. BUT, the owner is super nice (even let me borrow personal tie-downs), the truck was clean, the overall experience outstanding! Highly, highly recommend this place.

Judith K. 
Clasificación:
5.0

El cliente no dejó un comentario.

cotey B. 
Clasificación:
5.0

Once again lynn was very helpful, i will continue to use this location.

dale C. 
Clasificación:
5.0

Great to do business with

dale C. 
Clasificación:
5.0

John & Lyn ere very helpful and willing to come in early

ALAN M. 
Clasificación:
4.0

n/a

RICHARD S. 
Clasificación:
3.0

Lynne was very nice and helpful. It took awhile to return the trailer but Lynne was sure to be hospitable

JARED G. 
Clasificación:
5.0

Super nice people at this location, they were very helpful in getting the trailer hooked up, helped with directions, etc. Highly recommend

Bradley B. 
Clasificación:
5.0

Excellent experience

vicky M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry M. 
Clasificación:
4.0

El cliente no dejó un comentario.

joshua M. 
Clasificación:
5.0

Exceeded my expectations in how simple and fast the processes were.

Jeffery L. 
Clasificación:
5.0

Unfortunately we are only able to rate the individual locations for this review and there is no place to rate Uhaul corporate. The fact that this review does not give the ability to rate uhaul corporate's garbage customer service is just another testament to their utter incompetence. 20 minutes on hold and half way to Knoxville by the time they pick up only to be told that I'd have to drive all the way back to the location to check in our they might charge me for an additional day????? Thankfully this location's personnel made up for uhaul's useless customer service.

Karl W. 
Clasificación:
1.0

I was texted an address on the morning of my pickup that did not correspond to my rental address. Upon arrival at the texted location there were two trucks present but I couldn't do a mobile checkin as it was not at the U-Haul address and the text did not list which truck we had. So we took the truck that most accurately fit the text message and then two hours later got a text saying we picked up the wrong truck once we had already packed the truck up.

Abbigale K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Myron S. 
Clasificación:
5.0

Friendly staff.

Brad P. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

roger B. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott S. 
Clasificación:
5.0

Lynn went above and beyond. His kindness to our family will be forever remembered. We traveled from Texas to Tennessee due to a death and could not have accomplished what we did without Lynn's professionalism. Well done!

Shawn B. 
Clasificación:
5.0

Good service and happy people to do business with.

JOHN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS S. 
Clasificación:
5.0

West end was good enough to drop of at my house, just called and told them what i needed. Great customer service.

MARQUETTA B. 
Clasificación:
5.0

Lynn was very helpful, made my rental experience easy

Lonnie C. 
Clasificación:
5.0

Lynn went out of his way to make my pick up easy and effortless. Way better experience than I had a few weeks back with Sweats wrecker service, would not recommend them.

Adam S. 
Clasificación:
5.0

Excellent service!

Chris H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David K. 
Clasificación:
1.0

Because of the location being closed on Sunday we were promised that we wouldn't be charged for another day as long as we had the truck before business on Monday, which we did. Yet we were charged double anyway. I'll be moving again around March and I will definitely find an alternate moving truck. I don't like being lied to.

Charles B. 
Clasificación:
3.0

Truck was dirty on the inside

Roger W. 
Clasificación:
5.0

El cliente no dejó un comentario.

J lynn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

arthur J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny R. 
Clasificación:
5.0

Owner was friendly and helpful.

Jommel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEXTER M. 
Clasificación:
5.0

Noting at all really good service well for sure go back in if need be

JAMES M C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL B. 
Clasificación:
5.0

Great Sevice

DEXTER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eloise T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEROY B. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba