Customer Reviews for West Coast Self Storage San Pedro
(Distribuidor de U-Haul del vecindario)

237 comentarios

1305 N Gaffey St   San Pedro, CA 90731

(310) 507-0884

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(310) 507-0884

1305 N Gaffey St
San Pedro, CA 90731

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Customer service rep did not walk me around the vehicle to inspect for damage when picked up. Vehicle had a dent in the top and after I returned he called and said I damaged it. Very unprofessional.

Anthony P. 
Clasificación:
5.0

Great service

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca B. 
Clasificación:
5.0

I have used U_haul a few times and am always very pleased with my rental, the rates and the service... Gracias

GREGG M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ILENE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS C. 
Clasificación:
5.0

Truck rental was great. A little question on fuel charge (I purchased fuel and saved the receipt, fortunately) but resolved well. I would rent here again. Wish they opened earlier as 10 am means valuable hours lost.. Moving help not so great. No show. I would not use that service again.

Brian C. 
Clasificación:
1.0

Call me if u would like to follow up

ADAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMARA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA D. 
Clasificación:
5.0

Very flexible Only my own personal suggestion would be to clean the trucks often (inside) Truck was great for my needs. Gary was very helpful in the San Pedro office. Thank you very much. I I will consider using a U haul for any of my needs at later dates. Thank You very much.

YOLANDA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose P. 
Clasificación:
5.0

Associate was very friendly and helpful.

NAOMI D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason K. 
Clasificación:
5.0

Good service Close location

ROBERT G. 
Clasificación:
1.0

The employee seemed to be in a bad mood since the morning of the pick up. His customer service skills were subpar. The U-Haul truck was great but this guy needs some customer service training.

MIGUEL C. 
Clasificación:
5.0

The ride was very smooth. Very satisfied. Thanks

SHIRAZ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deja R. 
Clasificación:
5.0

Everything was great! The Team Member who helped had great customer service and friendly.

Jesse D. 
Clasificación:
4.0

My only concern is that I had to wait almost 15 minutes outside the office as the door was locked and no one was in the office. I arrived on time (4 pm) to return my truck only to find a sign posted “Return at 4 pm”. I called the posted phone number to tell the staff that I was on the premises only to get a voicemail message. Finally at 4:13 pm two employees entered the office and checked in my truck.

GENNARO D. 
Clasificación:
3.0

Customer service was not good. would not rent from West Cost Storage again.

MICHELLE B. 
Clasificación:
5.0

Not the location, the vehicle was neglected. Steering play, seat very uncomfortable, drivers mirror would not stay level, initial acceleration too jumpy. This vehicle needs to be put out to pasture or fixed. Still have not received contact regarding contested fuel charge.

Sam R. 
Clasificación:
3.0

the app would not work... location services was on but still would not work.. initially attendant didn't seem to understand that I needed his help and was dismissive. But he came through. Since the app would not work, we were told that we had to return truck by 5 even though i paid for 24 hours. fortunately we were done early. App sucks!

LOUELLA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Very helpful with everything

JOSEPH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario P. 
Clasificación:
5.0

We thought we would only need the truck for 1 day but as it turned out we needed it for a 2nd day. Gary was able to take care of everything over the phone. Thank you very much.

John M. 
Clasificación:
5.0

Service at the location was amazing

Angela M. 
Clasificación:
5.0

keep up the good work.

Mario P. 
Clasificación:
5.0

Phillip is WONDERFUL. He is SO patient, so kind, and very professional. I appreciate it. It was a wonderful experience and may need to rent another U-haul. Phillip came through. He is a beautiful person and loving. ¡Gracias!

Alea W. 
Clasificación:
5.0

The sales rep was friendly and helpful during the process. Made everything go smoothly.

Reva S. 
Clasificación:
2.0

they did not have the equipment we reserved. we had to get blankets and dolly from another location adding 2 hours to our move.

Thomas Michael A. 
Clasificación:
5.0

Nothing to complain about here. Service was friendly and everything worked.

Ana A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
5.0

It would have taken about 5 minutes with a handicap wipe to clean the dash ,cup holder area

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana D. 
Clasificación:
5.0

keep up the good work.

MARIO P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose carlos A. 
Clasificación:
3.0

The guys there were helpful enough. But my contract was changed 3 times from the original contract that was established before I left Oregon. Plus they sent it to Eugene,Or. When I gave them the address of the Uhaul in Roseburg,Or. The destination of my choice. The whole computer system of Uhaul needs severe updating!

ken S. 
Clasificación:
5.0

Keep up the good work

james J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aleta M. 
Clasificación:
5.0

Extraordinario servicio al cliente

Brandi A. 
Clasificación:
5.0

Very easy and very nice customer service provider

Lika O. 
Clasificación:
5.0

Great service !!

Nicky G. 
Clasificación:
3.0

More friendly staff. Customer service was sorely lacking

CHRISTOPHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon T. 
Clasificación:
5.0

the people who work at this location are very professionals. keep up the good work.

MARIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander P. 
Clasificación:
4.0

Excellent service.

CHRIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO P. 
Clasificación:
5.0

Gary was so helpful and nice!

Sherrie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO P. 
Clasificación:
1.0

over charged .apply insurance cost without requesting . It will take a week to get the $10 overcharged (aside from the forced insurance charge) i usually pay about $44.00 for this type of rental Bd mileage. i will not do bussines with this location again.

Miguel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy M. 
Clasificación:
5.0

Everthing from booking til the drop off was convenient and easy. The manager, I think his name is Gary, was so very helpful, friendly. He is an asset to your company.

Antoinette T. 
Clasificación:
5.0

N/A. Great service. Thank you!

Baia L. 
Clasificación:
5.0

clean up the interior of the cargo vans, the seats were full of dog hair. my main complain trough the years has been the cleaning of the vans, since I rent once or twice a month.

MARIO P. 
Clasificación:
5.0

Very easy operation!

Jay E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jack M. 
Clasificación:
5.0

JUST KEEP THE PEOPLE WHO WORKS ON LOCATION, THAT'S THE BEST THING UHAUL CAN DO. THEY ARE AWESOME.

MARIO P. 
Clasificación:
5.0

This location was great. Gary was professional and helpful. Other South Bay locations were a major issue and I am extremely weary to use uhaul in the future due to its unreliability. But this particular location and Gary were perfect.

Morgan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia M. 
Clasificación:
5.0

always great. keep up the good work.

MARIO P. 
Clasificación:
5.0

THE PEOPLE WORKING AT THIS LOCATION ARE GREAT.

MARIO P. 
Clasificación:
5.0

the people who work at this location on weekends are great. but the vehicle need it a good cleaning and the charger did not work.

MARIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO P. 
Clasificación:
5.0

Great customer service skills, helpful, pleasant, & knowledgeable. I'm a regular customer here and I have never been told No, they always have a rental available.

Tricia A. 
Clasificación:
5.0

the people who work on this place are great. they take care of you fast and easy.

MARIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO P. 
Clasificación:
4.0

I requested moving blankets but when I got to the location they did not have them. I had to purchase them. They should not only have moving blankets but also bungie cords to hold things in place. They should also show you where the vehicle gas is, back up camera, etc. Other than that the staff was professional and pleasant.

Laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane A. 
Clasificación:
1.0

Location was not open at reservation pick up time. Had to wait half hour. Insurance was declined on reservation. Location charged for insurance and was unwilling to credit until I called U haul customer service to complain. I do not recommend this location.

Eric J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO P. 
Clasificación:
3.0

El cliente no dejó un comentario.

dwainia T. 
Clasificación:
4.0

I very specifically declined insurance when I signed up online. I double checked the final total after I made my way through the myriad of add ons, and the amount was $19.95. then I was charged for insurance. Such a scam. I used UHaul for the first time in a long time, and I won't make that mistake again, and I will tell all of my students to about UHaul, as well.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meg D. 
Clasificación:
5.0

VAN IT WAS NOT CLEAN INSIDE, LAST CUSTOMER SPILL OIL INSIDE AND NOBODY CLEANED THEY COVER IT WITH CARDBOARDS. NO GOOD.

MARIO P. 
Clasificación:
5.0

GREAT CUSTOMER SERVICE.

MARIO P. 
Clasificación:
2.0

Rude, nasty, dirty, unprofessional and arrogant customer service agent,

Katira S. 
Clasificación:
5.0

El cliente no dejó un comentario.

naomi V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

JUST KEEP UP THE EXCELLENT JOB. THE PEOPLE WORKING AT THIS LOCATION ARE GREAT.

MARIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

rick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY D. 
Clasificación:
5.0

I loved the ease and also the speed of service. Very comfortable atmosphere and experience. Great job!

ALEXANDER F. 
Clasificación:
5.0

very friendly, great customer service. thank you!

Genevieve F. 
Clasificación:
5.0

Nothing at all

Theresa F. 
Clasificación:
5.0

great people on the office. they are the best in costumer service.

MARIO P. 
Clasificación:
5.0

Reliable and very efficient

George E. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS L. 
Clasificación:
5.0

first at all I been renting from U-Haul for years, but for the past 2 years I notice that most of the units that I rent they are real dirty. and I rent once or twice a month. I believe if we expend our hard earned money on U-Haul a list they should clean their units. also the unit had the light on for the oil service need it all the time. please clean the units.

MARIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie B. 
No se han enviado comentarios para esta ubicación.

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