Customer Reviews for West Coast Self Storage Lacey
(U-Haul Neighborhood Dealer)

13 reviews

3933 B Pacific Ave SE   Lacey, WA 98503

(360) 350-4027

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(360) 350-4027

3933 B Pacific Ave SE
Lacey, WA 98503

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: 10 am–4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

My comment - and bad rating for this rental experience - has nothing to do with the 3933 PACIFIC AVE SE location I got the truck from. I originally booked my reservation for a 10 foot van at 5200 LACEY BLVD SE, LACEY, WA 98503. The day before my rental, I received a call from the first address telling me that my reservation had been transferred to the second address. When I arrived, the only vehicle was a 10 foot truck with no locks, so I had to take the truck and go shop for a padlock. I called the original location but their position was 10 feet was 10 feet, they didn’t care I had to spend extra time and money to get a lock.

Christopher Wilson 
Rating:
5.0

I had a great experience.

Thereasa Johnson 
Rating:
5.0

Customer did not leave a comment.

Stephanie Dillard 
Rating:
5.0

Customer did not leave a comment.

Eileen Rodriguez 
Rating:
2.0

Drop off was overly difficult with no space to park a large truck.

Andrew Clark 
Rating:
5.0

Great customer service and easy check in process!

ALEC HAAG 
Rating:
5.0

Customer did not leave a comment.

regan huffman 
Rating:
5.0

Customer did not leave a comment.

Ashley Franklin 
Rating:
5.0

Alec was amazing!!

Chasity Culton 
Rating:
5.0

Very nice and professional man who works there!! All went smoothly!!

william hawkins 
Rating:
5.0

Alec did a great job helping use!!

Chasity Culton 
Rating:
5.0

Cost

Richard Lentes 
Rating:
5.0

Alec was amazing and saved me from another company in town having an error apparently and giving my truck away. Alec was so professional and polite and got me in and out quickly to accommodate my plans. Highly recommend this location.

Marcy McCormick 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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