Whoever was working when I picked up deserves a raise. He was awesome. Took care of me and handled a rude customer that came in right after. Thank you and I will be using UHaul again because of this man.Joseph O.
Customer Reviews for West Coast Self Storage Costa Mesa
(U-Haul Neighborhood Dealer)
Costa Mesa, CA 92627
(On Harbor blvd Between 19th st and Hamiltonwest side of Harbor)
Servicios en esta ubicación:
9:30 a. m. - 12:30 p. m. / 1:30 p. m. - 6 p. m.
10 a. m. - 12 p. m. / 1 p. m. - 2 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Nothing as Josh does his job very well. I will be baclk for storage due to his help.Ethelyn W.
El cliente no dejó un comentario.gorge S.
El cliente no dejó un comentario.Kaylee B.
El cliente no dejó un comentario.paula G.
El cliente no dejó un comentario.Jennifer B.
Friendly and helpful. An all around great serviceJames P.
The guy at the counter (I'm sorry, I don't remember his name) was great! He was very nice and professional.Jerry D.
Just keep doin what you're doin. Uhaul vehicle and storage rental services are THE BEST in the country! So, just keep doin what your doin and THANK YOU JOHNE P.
Not enough parking spacesKeri D.
Acquiring and returning the vehicle couldn't have been easier. The guy who helped me(sorry I don't remember his name) was nice and got me in and out very fast. Would definitely recommend this location.Nathaniel L.
El cliente no dejó un comentario.Danyielle W.
El cliente no dejó un comentario.Stephen L.
El cliente no dejó un comentario.NinaRichie A.
The salespeople were great. The location was a little hard to find.MARK N.
Newer truck. Very helpful staff definitely use them againdavid A.
El cliente no dejó un comentario.Raul R.
Jessi was amazing. Everything so quick & easy. Truck was clean. Process was seamless.ingrid R.
The associate was so friendly and helpful, it turned into a very fun experience, was able to deliver my small load and return in time to return and thank her!james B.
Trina's customer service - and her refreshingly- friendly personality! - was fantastic so thank you! This said, the truck did the job (I needed it to do) but it was very old and â€œno techâ€ - no a/c nor even power windows!? - and it did not seem to be very clean.kevin K.
Our pick-up time was 10 am and we were running late and got there at noon and the only truck was a 10-footer vs the 15-footer we wanted. Your attendant had the nerve to say, "WE CAN'T RENT YOU A TRUCK WE DONT HAVE." Inappropriate. Practice better customer service skills. And don't rent out a truck that is already reserved.mauricio G.
El cliente no dejó un comentario.Mac Y.
El cliente no dejó un comentario.CYNTHIA S.
Great job!Cesar C.
Jackie was a pleasure to work with!MITCHEL S.
Fast and easyAshleigh G.
El cliente no dejó un comentario.Lucino S.
El cliente no dejó un comentario.Shikira P.
El cliente no dejó un comentario.PATRICIA F.
El cliente no dejó un comentario.DEBORAH T.
El cliente no dejó un comentario.Ji Hyun K.
Renting this van from U Haul couldn't have been easier and Jackie was so helpful and informative.Andrea E.
Excellent service and the truck was in excellent shape it was easy peasy to rent and drop offjerry C.
The Ladies in the office are very nice, courteous and helpful my only disappoint is the truck that I rented was one of the old ones the odometer added like 10 miles more because I drove to my storage twice which is 10 miles per way and to Costco for gas in the most case scenario I'd say I'd drove between 50 to 55 miles ( No freeways ) I had to pay for 64 or 65 miles I don't have the contract with me right now but I remember is was to much .. I like do business with U-Haul from now on I only would take very modern vehicles .. seems stores from corporate renew their fleet often over all the independent contractor I used this time was very efficient and helpful .ANA G.
poorly marked, so very hard to find. No parking makes pickup and dropoff difficult. The staff are wonderful, but often juggling too much.Tyler H.
El cliente no dejó un comentario.KIMBERLY C.
El cliente no dejó un comentario.Willis F.
El cliente no dejó un comentario.ALISA C.
Some of the equipment I had scheduled far ahead of time was giving away. Made it impossible to move. Received the truck with an empty tank of gas.Sarah W.
The lady in charge was awesome, very helpful and efficient! Two thumbs up for her!!Carlos P.
El cliente no dejó un comentario.DAVID I.
El cliente no dejó un comentario.ANDREA F.
El cliente no dejó un comentario.Kim F.
Inside was clean but the windshield was very spotty. Great customer service and easy to pick up & return.STACY M.
El cliente no dejó un comentario.JEFFREY Z.
El cliente no dejó un comentario.John P.
Great Place!ROBERT G.
El cliente no dejó un comentario.MICHAEL L.
Ensure all extras reserved are delivered or inform the customer back. The reserved dolly was not in the truck upon pickup.Robert V.
El cliente no dejó un comentario.HILARY W.
El cliente no dejó un comentario.DANIELLE T.
Garbage from prior renter was left behind in the drivers and passenger side doors, seats needed to be vacuum, no windshield wiper fluid, the windows were dirty and hard to look through. We could't use the AC, as there was an awful smell coming through. The steering wheel was sticky.SHELLY B.
El cliente no dejó un comentario.Hanna Y.
The lady running the store has been so very nice. She has improved my opinion of Uhaul. I used uhaul yeats ago several different locations and the service was most often not so great. The lady at this store was absolutely great.Ronald W.
Easy drop offKAELIN S.
El cliente no dejó un comentario.Sandra I.
The 24/7 self check in didn't work. I tried calling uhaul's customer service line because the store wouldn't open for another 2.5 hours, but was left on hold for a very long time and never ended up talking to anyone. I ended up having to reschedule my move with multiple people for hours later when the store opened. The store worker was helpful but because of uhaul's defective website and nonexistent phone help, I would never recommend you to anyone. 1/10.JASON C.
Love this new location that I found. Very nice people and excellent service. ¡Gracias!Christien C.
El cliente no dejó un comentario.Gary L.
i ordered a 10 foot truck online and I got a smaller one.Lorri W.
Keep going the way it is.ADAM C.
El cliente no dejó un comentario.Remigijus M.
They changed my reservation without telling me so my drop off point was far and they wanted to charge me 200 dollars to leave it where I originally reserved to drop itLUCY M.
El cliente no dejó un comentario.MICHAEL F.
Lady at the counter was awesome.STUART G.
El cliente no dejó un comentario.ARIENNE R.
El cliente no dejó un comentario.CHRISTINA D.
El cliente no dejó un comentario.Jerad F.
El cliente no dejó un comentario.Tiffany C.
Great customer service , friendly and very helpful . Would definitely recommend this place to friends and family.EMANUEL R.
All good.Bernie H.
El cliente no dejó un comentario.LAUREN H.
Great serviceCarina A.
The site manager Cameron went beyond his duty to provide the best customer service possible very professional would definitely recommend people to go there and as well I would go again thank you so much CameronTracy N.
The manager of that location is just awesome. I will go back to that location specifically every time I use U-HaulJeff P.
El cliente no dejó un comentario.paul B.
El cliente no dejó un comentario.Derrick D.
El cliente no dejó un comentario.Diane T.
El cliente no dejó un comentario.Patricia R.
van was really dirty and i believe i was charged for cleaning fee which was not told to me upon checkoutGreer G.
El cliente no dejó un comentario.KYLE K.
Customer service staff was friendly and made the process seamless.Jessica F.
El cliente no dejó un comentario.christopher A.
Location was good. Service to pick up vehicle was poor. Because of technical issues in the website and nonsense that was asked for by the online vehicle approval release service I was late to my assignment by an hour. Unacceptable.Gabriel E.
Gal that helped me was great!sherri C.
Great location and no issues, will use again. Thanks CC CarsonCharlton C.
Jackie was so friendly and helpful, even when we needed to change our reservation so many times! Definitely appreciate the serviceSophia G.
Jackie the operator at the rental shop was awesome!robert M.
No improvement needed. I'm very happy with the service & will definitely referred to a friend if they need to rent. Keep up the Excellent job & service!!!Miles B.
Already have recommended. The Lady Manager is one of the nicest, honest and helpful persons I have met in a very long time. Same with the assistant Manager. A wonderful experience.Rex B.
El cliente no dejó un comentario.Sarah B.
El cliente no dejó un comentario.Tonny M.
Have a bit of a discrepancy on the total amount billed when i returned the vehicle. Other than that,, the staff was friendly and flexibleDaryl S.
Wonderful service with a smile!!Jeff G.
Could have been friendlier and on time.Kari L.
Everything was excellent including XavierCarter F.
El cliente no dejó un comentario.David J.
El cliente no dejó un comentario.DANIEL L.
El cliente no dejó un comentario.Bradley B.
Great customer service ... very professional and went out of his way to provide us with latex glove ... thank youLuis F B.
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