Comentarios del cliente para Wesley Chapel Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Wesley Chapel Storage LLC

Grado total:

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Ashlie H. en

Grado:

Very disappointed in the rates offered of having to drive back to original pick up instead of a uhaul within 1 mile of where I was moving one way to. Ultimately this created 45 miles additionally charged to my rate in having to drive round trip. As well I was deceived in being told by multiple service reps that I would be given a military discount when I booked this rate. When my final billing was calculated I was told they were mistaken and I should not have been told a military discount was available. I feel completely deceived as a bait and switch tactic.

Ricardo N. en

Grado:

Wwwwaooo everything was excellent and your employees are very professional. Thanks ??????

Brian M. en

Grado:

El cliente no dejó un comentario.

Linda H. en

Grado:

El cliente no dejó un comentario.

Dominic F. en

Grado:

El cliente no dejó un comentario.

RICHARD L. en

Grado:

El cliente no dejó un comentario.

Daniel S. en

Grado:

improve the check-in and check-out procedures. It took almost 30 minutes to rent the cargo van for 3 hours. Then it took another 15 minutes to return it.

Kirtichand S. en

Grado:

Joyce Owens went above and beyond to provide me with the highest level of service. She is a very valuable asset to U Haul. Very knowledgeable, professional, and courteous.

Dujardin R. en

Grado:

El cliente no dejó un comentario.

Annette A. en

Grado:

i Love renting from this location, but on this occasion, the truck I rented was absolutely awful, It smelled terrible, the seat was disgusting. I understand that the truck was a older truck, but to use the truck the whole time and the gauge to not be at least fuel efficient and to stay in the red area, is not acceptable. I use a truck from this location, at least twice per month or more. I have never been this disappointed, My bill was about 40 dollars higher than I have ever paid, and I pick up every month in the same location. . I love Susan because all should could do was apologize to me, she knows I have never been this disappointed with the equipment. A refund would be appropriate, and that truck not be used by another customer. I hope something happens. Awful !!!!

Marc M. en

Grado:

Excellent service! Check in and check out was very easy, friendly and well organized! Thanks!

Andrea Y. en

Grado:

Dropped off a 26' truck after hours and the fence across the parking lot entrance was closed. There was very little space to safely park the truck. If this is going to be a 24/7 drop off location, they need a better place to park if that fence is closed.

vanessa G. en

Grado:

El cliente no dejó un comentario.

mark M. en

Grado:

Great staff, very clean

Mark M. en

Grado:

Highly recommend using the express check-in. Makes things so much easier and saves time.

DEBORAH S. en

Grado:

Truck shakes after 50 mph. Back of truck was filthy.

Sameh F. en

Grado:

El cliente no dejó un comentario.

Wayne C. en

Grado:

The rep that attended us was very knowledgeable professional and friendly. Than you!! The van we rented fit our bill perfectly. Thanks again.

Deborah S. en

Grado:

Truck shimmed and shook over 60. Windows were filthy Back of truck was filthy had to ask lady at uhaul for a broom

James S. en

Grado:

El cliente no dejó un comentario.

Betty R. en

Grado:

El cliente no dejó un comentario.

sara M. en

Grado:

El cliente no dejó un comentario.

DiyaaEldin H. en

Grado:

The truck is very bad

Annette A. en

Grado:

I have become a regular for renting a uhaul, and always Susan is the best, I am always in and out. Thanks Susan.

Jonathon L. en

Grado:

El cliente no dejó un comentario.

Albert D. en

Grado:

Great job!!!

Priscilla D. en

Grado:

El cliente no dejó un comentario.

Linda H. en

Grado:

El cliente no dejó un comentario.

Linda H. en

Grado:

It is always a pleasure renting from this location.

Annette A. en

Grado:

SUSAN is the best we rent 2-3 times per month, and susan is always helpful, and a delight to talk too. Thanks susan for great customer service.

Jorge V. en

Grado:

El cliente no dejó un comentario.

Shellie P. en

Grado:

Did not have the dolly I reserved. Overall service could have been better. Had trouble with the xomputer.

Abner B. en

Grado:

Friendly service.

Veronica P. en

Grado:

El cliente no dejó un comentario.