Comentarios del cliente para Wen U Need US

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Wen U Need US

Grado total:

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Jacob D.
Grado:

They are always great to work with

Brian V.
Grado:

El cliente no dejó un comentario.

William W.
Grado:

El cliente no dejó un comentario.

janet H.
Grado:

Nothing, it was easy and everything was great!

William S.
Grado:

El cliente no dejó un comentario.

Ezekiel H.
Grado:

I was quoted a price online with the added days I requested, and when I went to pick up the truck it was almost 70 dollars more. I wasnt told it was more and wouldn't have known had I not checked my bank account later on during the move. I called to ask about it and the rep said it was due to the extra days. He then told me that the online price didnt reflect the extra days. At the time I was too busy and concerned with the move to make a complaint to someone up the food chain so it went by the way side. I was also told the equipment had beed cleaned and when I opened the truck at my house to start loading there was visible dirt and old pieces of moving material in the storage compartment of the truck. I was also told it was a brand new truck and there were large gouges in the driver side of the storage compartment. I mentioned this to the rep and he said it was fine. Thankfully I didnt get charged for that as well.

Christopher S.
Grado:

My paperwork did not give the return location but mentioned that when I got to Newcastle - that I should call UHaul - I assumed that this was where I was to return the trailer (Louis Doe has unaltered trucks there so I assumed that that was where I was to go and went there this morning only to find out when I called that I had to go to Warren to return the trailer - don’t understand why Louis Doe does not handle trailers ? I lost a hour of time and spend $10 dollars on fuel getting the trailer to Warren . Not impressed!

Efi M.
Grado:

One of a kind customer service

Garry S.
Grado:

Steve was great to work with setting this up. Would highly recommend them

Rick B.
Grado:

El cliente no dejó un comentario.

Kelly W.
Grado:

The owners went out of the way to help me. Uhaul gave the wrong location of my box and I had to go an hour and a half each way further then the location. I was going to miss my flight home because of this. The owners had one of their workers follow me in the van and bring it back so I didn’t have to travel an additional 3 hours.

George S.
Grado:

These guys are on the ball!

RYAN S.
Grado:

El cliente no dejó un comentario.

Evan T.
Grado:

The staff were extremely helpful and flexible with the craziness of moving! They made moving so much less stressful! I recommend this company to anyone else in the area.

ANIMAL SHELTER P.
Grado:

Thanks Steve!

Robert R.
Grado:

Did the mobile check in but it took a long time for us to get the approval and we had to wait 20 minutes. Faster to not do it this way

John G.
Grado:

Very efficient and organized operation.

Oliver P.
Grado:

Wen-U-Need-Us Uhaul is always our go-to for local rentals. The people there are courteous, and always helpful. They are happy to work with us if our needs change, and have been amazingly flexible. We would highly recommend renting with them if you're looking for a Uhaul in the midcoast.

Roy S.
Grado:

El cliente no dejó un comentario.

Wyatt P.
Grado:

El cliente no dejó un comentario.

Dennis D.
Grado:

We recommend a little bit larger sign outside We had a hard time finding the driveway to turn in every time We feel that this is the best U-Haul place at this location in Maine . We tried at least three other places they didn’t know how to handle business they could’ve cared less what we were. And they weren’t clean. We’ve gone to UHaul In other states also but in Maine this was the best

Ronald H.
Grado:

Steve and Wendy were great to work with, very helpful and efficient.

Wyatt P.
Grado:

El cliente no dejó un comentario.

Frederick C.
Grado:

Nothing the entire rental and customer service was excellent!

Doug R.
Grado:

El cliente no dejó un comentario.

Amador Y.
Grado:

No changes needed just maintain the same high level of service I received.

David K.
Grado:

El cliente no dejó un comentario.

Cynthia B.
Grado:

Well-run operation- would definitely rent again!

Ronald H.
Grado:

Steve runs a smooth ship. Wonderful to work with, fast, efficient and really a great person! I would highly recommend using this U-Haul location!!!!!!!

Marshall P.
Grado:

This facility is top notch in convenience and professionalism. The owner takes a personal approach to all sales and rentals and it makes a huge difference. If any company should be noticed as a high class establishment ita this one

Douglas R.
Grado:

El cliente no dejó un comentario.

george M.
Grado:

Excellent, very very good

Jacob D.
Grado:

El cliente no dejó un comentario.

Travis P.
Grado:

El cliente no dejó un comentario.

stephanie S.
Grado:

El cliente no dejó un comentario.

Kim M.
Grado:

had trouble uploading pictures during check out process - other than that - all was good

Garth H.
Grado:

Steve, Wendy, and Mike are great! They are very helpful and always professional. Highly recommend this UHaul location!! ~ Garth Hersey

Mike R.
Grado:

El cliente no dejó un comentario.

Howard K.
Grado:

Very user friendly operation. Steve runs a tight ship and always seems to have vehicles available. Mid coast Maine is sort of an underserved location, so having an efficient, professional source of equipment is very nice. Five stars!

Joseph P.
Grado:

El cliente no dejó un comentario.

james W.
Grado:

El cliente no dejó un comentario.

Jacob W.
Grado:

El cliente no dejó un comentario.

Richard K.
Grado:

El cliente no dejó un comentario.

kevin R.
Grado:

Well run operation. Had difficulty getting a truck from a Rockland location.

Wyatt P.
Grado:

Professional and friendly experience. Thanks!

Williams S.
Grado:

Wen U Need Us U-Haul in Warren Maine was EXCELLENT! Great people and great service. Highly recommend!

Rick B.
Grado:

El cliente no dejó un comentario.

Andre A.
Grado:

El cliente no dejó un comentario.

BETH K.
Grado:

Excellent customer service! Above and beyond!

Erik V.
Grado:

El cliente no dejó un comentario.

Melissa B.
Grado:

Incredible service!! I have recommended Wen U Need us multiple times, and will continue to do so.

Mookey L.
Grado:

Equipment fit my needs perfectly. Great customer service from the owners.Top notch facility.

Eliot L.
Grado:

Great service, thanks again!

Tom G.
Grado:

El cliente no dejó un comentario.

Rick B.
Grado:

El cliente no dejó un comentario.

Paul Q.
Grado:

El cliente no dejó un comentario.

Amanda A.
Grado:

Wonderful service, went above and beyond. Great experience.

April K.
Grado:

El cliente no dejó un comentario.

Thomas M.
Grado:

Very friendly owners and helpful

Thomas S.
Grado:

Nothing your service and can do demeanor is outstanding.

john P.
Grado:

Excellent service and very professional.

RUTH K.
Grado:

Mike was great

cherry S.
Grado:

El cliente no dejó un comentario.

david K.
Grado:

El cliente no dejó un comentario.

Eliot L.
Grado:

Everything is great, definitely the most professional U-Haul place I have ever used. Very accommodating with reservations and always friendly with special requests.

Kristina M.
Grado:

Nothing! Everything was great, including the customer service!

Steve H.
Grado:

Friendly and competent!

Duncan L.
Grado:

El cliente no dejó un comentario.

Matthew H.
Grado:

Top notch service!

Grace J.
Grado:

great experience

Mark E.
Grado:

El cliente no dejó un comentario.

carey K.
Grado:

El cliente no dejó un comentario.

James M.
Grado:

Overall great experience. Will definitely be back when I need to rent a van.

Elaine M.
Grado:

El cliente no dejó un comentario.

Mike T.
Grado:

Top notch service! In and out in a matter of minutes! Highly recommended!

Brandon S.
Grado:

The truck you gave me was a genuine POS. I thought I was going to break down throughout my trip. Reverse occasionally didn’t work. The gears would slip and make a loud noise. When I picked the truck up, it had literally no oil in it. Power steering fluid was leaking. The driver side door leaks and doesn’t have a good seal. The driver side speaker didn’t work. I wasn’t provided a dolly. I will not recommend u-haul. I’d rather pay a little more for a Penske truck.

Kim J.
Grado:

Friendly and efficient!!

Amanda F.
Grado:

Thank you so much for coming in on your day off to assist us! You have no idea how much I appreciated that! :)

Lars J.
Grado:

Mike Bryant provided excellent customer service.

Adam W.
Grado:

No complaints--everything was easy and smooth. What more can you ask for.

Theresa R.
Grado:

El cliente no dejó un comentario.

Craig W.
Grado:

The two men who checked me in and hooked up the trailer were great.

margaret B.
Grado:

El cliente no dejó un comentario.

Lars J.
Grado:

Excellent customer service from Mike Bryant at Wen U Need Us Self Storage.

DONALD W.
Grado:

No improvements needed. Always great service!

Nick M.
Grado:

Had to drive an hour out of my way to drop off the trailer because Louie Doe home-center in Newcastle, ME wouldn’t accept any trailers. I’d like at least a refund for the rental.

Megan B.
Grado:

Everything was wonderful. Mike was incredibly helpful and nice. He made the experience easy, great, and dare I say fun?! Thank you!

Renee C.
Grado:

I couldn't be more satisfied with my rental experience. The customer service far exceeded my expectations and went above and beyond.

linda W.
Grado:

Nothing. This part of the transaction was very smooth.

Adam P.
Grado:

Great people. No complaints

Steven C.
Grado:

Truck had 90+K miles and it showed. Steering has more play than it should. I'm an experienced driver and it was no problem but to a novice it could be an issue.

Lillian H.
Grado:

El cliente no dejó un comentario.

Steve H.
Grado:

El cliente no dejó un comentario.

Michael M.
Grado:

Clean, well organized, both cheking in and out! Well played!!

Anthony A.
Grado:

Knox County (Maine) needed this kind of U-Haul facility. It's well organized, well stocked and centrally located. A good addition to our community.

Susan H.
Grado:

While Steve was very nice and accomomdatiing there was a mix up regarding where we would be dropping off the Uhaul unit later in the day. We have reserved a self storage unit at a location in Ellsworth where we could also drop off the truck, but when we arrived and went online to figure out how to return the truck key, we were told that we were expected in Bucksport. We got in resolved the following morning with Steve. All in all a good experience with some harrowing moments at the end, wondering if we would be charged extra by Uhaul...

David K.
Grado:

Great people and everything went well.

steve A.
Grado:

El cliente no dejó un comentario.

Joe N.
Grado:

I think i was overcharged compared to my last rental ???

Kelley K.
Grado:

Everything was excellent! Friendly, helpful staff. They were ready fro me when I arrived. Top-notch equipment. Well worth the 45-minute drive to get to this location. Thank you!

No reviews have been submitted for this location.

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