Says open 24/7 but that’s not what I found.
Kyla P
Customer Reviews for Weld Right Industries
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing to improve the service was absolutely incredible one of the easiest best experiences I've ever had wirh uhaul very impressed and will definitely come here again in the future
Erica PCookies! Free cookies!
KEN AVery friendly and helpful.
Michael AExcellent service, helped me hitch up the u-haul trailer. I’d definitely recommend renting from this location.
Tanya BVery friendly people who helped us hook up the trailer in the pouring rain. Would definitely rent from here again!
Adam BVery good customer service this will be my first choice from now on
Max TI waited a half hour on location for someone to answer the door, no one answered the phone, . When I was about to leave. The attendant opened the door and told me He was asleep
Jack WAmazing customer service , super friendly and great to deal with.
Jean-Marc DWorked great for what we needed! Thankyou
Patsy DVery nice owner , helped me attach the trailer, answered all my questions. Great, fast service. Thank you
Sofia BI have been charged for damage although i already bought full coverage when i called for clarification i still got ignored multiple time.Can someone call me to resolve tge issue as it is still pending.
hashim aGreat experience-thanks!
Robert AThere is no obvious signage to tell you this is an Uhaul independent operator. Had to find the attendant from an employee from another portion of his business for assistance. Granted I was bringing it back a day earlier than expected but the demeanor and attitude wasn't helpful or gracious. At best, would be considered "gruff"
JERRY KSal was very friendly and professional.
christina rNice easy going person to work with and made sure everything was working the way it should
Eit BThe gentleman was very helpful in returning the trailer. Everything went well and he was friendly and polite.
CHAD DThis was an old farmhouse and a plant nurseries that was not up to the standard of the uhaul name.
Leif SI would have rather picked up the truck I placed on reservation 2montha previous at a location that wasn't 45mins away from my residence... But I guess a company that deals with vehicles doesn't have people that knows how to drive said vehicles... Strange.
Daniel LSal is AMAZING! Helped me in a pinch and went WAY above and beyond any obligations or duties. THANK YOU SAL!!!
Benson MMy original reservation disappeared. I thought I had a truck fir 3 days. On phone the lady set me up at a Pit U haul. I received nothing with address so when I cane to this uhaul he stated he only had a van fir a few hours. He arranged it fir a whole day fir me. I rented the van. Shortly after I received a call from a different Pit location saying I should pick up my truck. I asked them to reserve it fir the following 2 days and please send me the address so I may pick up my truck. They never sent any info. So my rental with the van was the only thing that went right with uhaul
Janelle LNever recommend this location.
sukhwinder sGreat service from Sal!
Enrique RI was overcharged for gas while I fill the tank with even more fuel when it was dispatched. I do not like dishonestly and nor anybody else. Very bad experience!
Abdolrahman MIs very bad customer service
Louay AThe person who rented me the trailer advised me that he did not work there when I asked a question. Instructions were given over FaceTime as there was nobody location from U Haul. While semi. friendly, this rental experience was poor.
Gerard BJust be fair with the client and don’t take the advantage of credit card and deduct what you want regardless the client input. The employee deducted 56 dollars for gas despite I filled gas up and returned the vehicle as I received (less than quarter tank) and I have the fuel receipt showing the time of fuel ( before delivering the truck). Provided , I have a photo for the gas counter when I received it and another picture when I returned it. What happened is not professionally attitude at all despite I respect U-Haul business concept.
AMRO HEducate the personnel on their electronic devices and train them how to communicate with customers in a friendly way.
Markus MFlexible guy, happy to help
Ketan CCheck all the fluids no windshield washer
RAMAN LNothing
JASPREET DNothing really; great service on short notice; vehicle available was exactly what I needed today. Early opening and later closing were most helpful
CHRISTOPHER BThe return was a disaster - no support available on phone by Uhaul, App did not work again. I emailed UHal pictures of the return but they would not help. Today 18 hr later Uhaul refuses to confirm the return - leaving me liable and possibly fined for a late return (if the vehicle is still where I returned it)
Lars FDitch the app check in, luckily I could go to this location who saved my day. Your 2 Maple Ridge locations are a disaster especially Louie’s Leather and I would not use them again
JOHN LI am not happy with my uhaul experience. I was rerouted to the Pitt meadows location because of mismanagement at another location. I wanted the truck for 24 hours and this was not relayed to the new location.
Lianne MSalvatore was amazing.
John MIt was a great rental. Sal (the owner) was awesome!! He was organized and everything was explained before I left, to make the whole experience run smoothly. Even though it was very busy at month end, and abiding by all Covid rules, I was in and out in a timely fashion!! Highly recommend this Dealer!!
Andrew USal is the best! He is super kind and on top of things. Everything was ready and on time and I appreciate all of his hard work with having the equipment ready for my stressful move.
IDA VSal was wonderful and super helpful in all areas. I would rent from him anytime I needed a truck again. He really went beyond the call of duty in helping us out. It was pouring rain on our move day and a miserable hard move so dealing with Sal took the edge off a bad day. Thank you!!
GABRIELE EThe owner was very helpful. I’m in a wheelchair & at drop off, all I had to do is call & he was outside ready for me & also unhooked the car dolly for me. I didn’t have to get out of my van. Very helpful & very nice man. Uhaul double hooked my car dolly reservation. So the owner drive too another lit & picked me up another car dolly so I didn’t have too drive too another location. Very nice of him. I will use this pick up location again. He went far & beyond what a lot of order people wouldn’t even do. Service was excellent!! Thank you very much for your help. It was much appreciated!! Cheers 😃🍻
james sStop directing vehicle lease clients to Louis Leatherblocation at 22246/Selkirk Avenue in Maple Ridge, BC. This location is unreliable and giving you a bad reputation
CHRISTOPHER BIt was my first time renting a truck from Uhaul. Lots of places didn't work on December 31 and this was the only one open. The owner is a great guy and has a lot of trucks in stock. We got a 10 foot truck. It was clean and just perfect size wise 👌. We brought it back on January 1st. Thank you!
oleg yI went for 2 stars for 1 as the owner wasnt terrible but just seemed dis-interested until I told him he had to. Was happy to over charge by about $40 and tell me to sort it with Uhaul another day. Also acted as if I should be greatful he was open despite it being his choice. Vechile was not in great condition- a couple of issues that although wouldnt make this vechile unroad worthy certainly were cause for concern. The biggest disappointment was just the lack of professionalism and technical ability to resolve issues. While the owner seemed nice enough, and is clearly going this for the sake of doing it I would probably stick to a UHaul location if future.
Benjamin JWe were extremely happy with this rental from uhaul! The owner was great! Friendly and professional. We were sad to hear he'd have to shut down soon because of the city...
Bryn PSal gave next level service - he went above and beyond to make sure I got my truck on time. Thank you! :)
Cameron GThe Gentleman at the desk was very very helpful. He was dealing with multiple customer at once and able to multi task quite easily. I would most definitely go back this location. Very Happy with my overall experience. Patrick
PATRICK IWe had an awesome experience. Checking in & out was easy. The truck was ready to go when we needed it. The person who assisted me was very friendly & I would recommend this location & will use this location in the future.
SHAWNA-LEE MI had booked a dolly for the move. Wasn't given one and was asked to contact customer care for one from another location. So had to drive elsewhere to get one.
NICHOLAS Anothing, everything was good.
JOANNE ONice customer set
Zac CVery friendly and helpful, Thanks Sal
Mark MWas a little hard to find if not familiar with area.
Thomas DNo signs for the address. no U-Haul sign. No sign of the business name. No one there. I tried using the mobile app to self check-in (Android), but it would not upload pictures. Called the 1-800 number...on hold for 15 minutes. The person answering was very helpful and advised me to use the U-Haul website. This worked. There was no place to drop off the key..no mailbox or mail slot. A gentleman finally came out and was apologetic because he was lying down. At least I was able to give him the key.
Jeffrey N