I was treated well and the truck was clean and ready for pickup when I showed up. Convenient location.Andres T.
Customer Reviews for Weather King of West El Paso
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Making sure the correct information is on the contract as I had a terrible experience trying to return the truck because it wasn't accepting my entries from the odometer and could not complete the return. I was being charge for the incorrect entries and this all could be avoided if the contract had the correct readings.Mario A.
Quick and easy. Nice place.Rick R.
El cliente no dejó un comentario.Sandra F.
El cliente no dejó un comentario.Zachary A.
Excellent costumer service, highly recomended.Marcos R.
CLAUDIA WAS AN AMAZING AGENT; I WILL HIGHLY RECOMMEND HER TO ALL MY FRIENDS, SHE WAS VERY POLITE WITH A BIG SMILE, TRULY AMAZING EXPERIENCE!!Priscilla Y.
We dropped off after hourshelen R.
Lady was late said she was stuck in traffic so that was kind of understandable but then she was completely unprepared. We didn't leave with our u haul until an hour after we were originally scheduled to pick it up.Ciara O.
N/A great JobJuan G.
El cliente no dejó un comentario.Teresa J.
El cliente no dejó un comentario.Jeffrey F.
500% better than Memphis, TN.Dennis M.
El cliente no dejó un comentario.Susan Y.
El cliente no dejó un comentario.Jeremy T.
The manager that assisted me during the process was so fun. Very friendly and outgoing. Thank you!!Nikki S.
Original drop off was Coronado U haul in El Paso. The attendant was very rude. Told us we were in the wrong location. I commented that that was the location I had requested. He stated that they were full. Never apologized for our trouble. I would not recommend this place.ROSALVA V.
El cliente no dejó un comentario.Erick P.
El cliente no dejó un comentario.sally F.
I was given a trailer with no brakes. We did not realize it until our truck was already loaded on it. $200 for a piece of equipment that was not safe. The only solution offered was roadside service?? Horrible customer service!Charles H.
El cliente no dejó un comentario.ROXANA D.
El cliente no dejó un comentario.Alem C.
Claudia was extremely pleasant very helpful and made my visit most enjoyableJohn M.
El cliente no dejó un comentario.Juan M.
Small location with just a couple of trucks and trailers -- not a U-haul center. Did not have moving accessories available (tie down ropes)robert C.
Very good experience. Claudia was great to deal with.Linda V.
Great customer service. Joe was through way to understand and super pleasant. Thank you for great individuals who really want to help people moving forward.Debra G.
She was very kind and helpful and made sure I understood everything that I was getting.William B.
El cliente no dejó un comentario.Chattar S.
El cliente no dejó un comentario.Brent T.
El cliente no dejó un comentario.Faith O.
24/7 app would not function!! App kept timing me out when I reached photo of damage to rental. I used a smartphone fully charged and wifi accessible. Had to come back later to pick up truck.George C.
The service was outstanding,she went above to satisfied my need she even set me up for another location to get a vehicle.Robert W.
El cliente no dejó un comentario.Alberto M.
Cell phone checkout was easy to use.Luis D.
El cliente no dejó un comentario.Roderic F.
Everything was outstanding!Dennis B.
Claudia was a great person to deal with. It was a superb experience for us to be treated so well by her and making the experience so easy and stress-free. Highly recommended!Jesus G.