Customer Reviews for WCR 15 Boat and RV Storage
(U-Haul Neighborhood Dealer)

690 reviews

5770 CR 15   Dacono, CO 80514

(720) 420-6350

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(720) 420-6350

5770 CR 15
Dacono, CO 80514

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

My Move and U-Haul were never on the same page. U box was not where U Haul sent the My Move group. My Move crews were not good at returning calls. My Move ended up in Dunedin without any help. The driver and I had to do it all. That's not what I paid for. I know these contractors are not part of UHaul, but they were recommended by U Haul and the whole experience was ruined by by U Haul's incompetence of managing the process.

STEVE HOLLIS 
Rating:
5.0

Customer did not leave a comment.

Travis Lewis 
Rating:
5.0

Customer did not leave a comment.

Murvin Leo Colburn 
Rating:
5.0

Customer did not leave a comment.

Jonathan Weir 
Rating:
5.0

Great old school polite friendly location I use them regularly never ever dissatisfied always same great service!!!!

MERRITT HINMAN 
Rating:
5.0

Let customers know you guys charge or have a hold on the account

Taylor Arellano 
Rating:
5.0

Nothing

Paul Fletcher 
Rating:
5.0

Customer did not leave a comment.

Laurie Hickman 
Rating:
4.0

Customer did not leave a comment.

marvin SCHAUER 
Rating:
5.0

I wouldn't change a thing Thank you

Luis Martinez 
Rating:
5.0

Travis did a great job of hooking me up and explaining the basics. Like that the location is on the edge of town and easily accessible

George DelGrosso 
Rating:
5.0

Overall service is good, but couple of my furnitures got damaged during the transit, seems like it got bulged because of the cold temperature.

Santhanam Elumalai 
Rating:
3.0

The original location I rented from and had a confirmation from did not have my vehicle appropriately loaded for me. I had to call customer service and drive 20 miles away to the closest ready vehicle. Shame on them for not doing their job

Sarah peterson 
Rating:
5.0

Customer did not leave a comment.

Nathan Medlong 
Rating:
5.0

I’ve been going to the same location for many years. It’s got that great family feel an excellent service.

MERRITT HINMAN 
Rating:
5.0

Convenient location for me and staff are great to work with. Praying they never leave!!

KATHY WITTMAN 
Rating:
4.0

The equipment was cleaned and well maintained, very easy access. The attendant was very pleasant and informative. Overall great experience.

clint NEBEKER 
Rating:
5.0

The location was fine, it’s dealing with U-Haul that was bad. I found out the morning of that the location next to me didn’t have the trailer I reserved, and I had to drive 30 minutes to go pick it up. They also said they’d put a credit on my account for the inconvenience, but when I picked up the trailer the guy didn’t see any credits on my account. I’ll definitely look elsewhere next time I move

Jason Crispell 
Rating:
5.0

Customer did not leave a comment.

Kandi Glasscock 
Rating:
3.0

Customer did not leave a comment.

Timothy Thompson 
Rating:
5.0

The lady at this location was very accommodating and cordial and a pleasure to work with. Made the process of renting the trailer painless and easy. Will always come back to this location for my U-Haul needs in the future.

Edward Audet 
Rating:
4.0

Customer did not leave a comment.

Glenn Cherrie 
Rating:
5.0

[This comment is for UHaul corporate, not this specific local location: Please communicate that Uboxes CANNOT be scheduled for delivery while in transit. No one communicated this to me when I booked my Uboxes originally, instead I was told that delivery could be scheduled at any time, which did not turn out to be true (as they cannot be scheduled during the transit window).] Luckily, this Dacono location was super helpful and communicated with me through the process to ensure my delivery would be seamless. Thanks!

Rachel Hemler 
Rating:
5.0

Excellent customer service, efficient staff and large storage, parking and storage space.

Amanda Maxwell 
Rating:
5.0

Customer did not leave a comment.

Tarry Anderson 
Rating:
5.0

Excellent and friendly staff, always helpful and understanding...we have used WCR 15 several times now. This was the first time with a ubox container and the experience went perfect. Not a single hiccup from Southern Arizona, to storing it here...even bringing it out for us to pull some needed items out and put it back in storage for another month. Even helped me fix my mistake in reserving a 10 foot truck and made it ok to return the truck after hours, no problem. Excellent people to work with...they bust their ass for you and are friendly about it the whole time...don't see too much of that anymore. Thank you guys!!! For always helping out!!!!

Wayne Nagel 
Rating:
5.0

Customer did not leave a comment.

CHLOE LAMB 
Rating:
5.0

They were very helpful getting the trailer hooked up and making sure everything was good to go.

Rick Burrell 
Rating:
5.0

Customer did not leave a comment.

Ken Jollofsky 
Rating:
5.0

Not a thing, you guys are the best.

Perry McDonald 
Rating:
5.0

Customer did not leave a comment.

Brian Justice 
Rating:
5.0

Customer did not leave a comment.

Brian Justice 
Rating:
4.0

Customer did not leave a comment.

Margarete Brown 
Rating:
5.0

Customer did not leave a comment.

Kathleen Busenkell 
Rating:
5.0

Customer service was excellent. Equipment was very good.

JOSEPH WILMETTI 
Rating:
4.0

Customer did not leave a comment.

Madeline Gulley 
Rating:
5.0

Customer did not leave a comment.

Melissa Mastic 
Rating:
5.0

Customer did not leave a comment.

Richard Farrell 
Rating:
5.0

The customer service provided by Kathy was great and if I need Uhaul services in the future, and it's a convenient location I would definitely use their services!

Gerardo Rodriguez 
Rating:
5.0

The staff at this location was very friendly and helpful.

Sherry Choi 
Rating:
5.0

The staff was very friendly welcoming and on top of helping me with my trailer rental. The staff made quick work of getting me setup and out the door with my trailer rental. Thank you for making my experience with U-Haul great!.

RICHARD MONCAYO 
Rating:
5.0

Customer did not leave a comment.

Joseph Crandall 
Rating:
5.0

Easy and friendly

Jose Rivera 
Rating:
5.0

Customer did not leave a comment.

justin orendorff 
Rating:
5.0

Friendly and fast service, very helpful.

Jeffrey Wardell 
Rating:
4.0

Customer did not leave a comment.

Bob Reid 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

This location is good

Christopher Keller 
Rating:
5.0

Customer did not leave a comment.

Leon Coder 
Rating:
5.0

Customer did not leave a comment.

MARK GLEN 
Rating:
3.0

My cell service would not work there to do the online drop off. So I just left my keys in the dropbox.

Jill Schmidt 
Rating:
5.0

Customer did not leave a comment.

Terry Hickman 
Rating:
5.0

Customer did not leave a comment.

Daniel Kelley 
Rating:
5.0

Was very pleased will absolutely consider next time I need a rental

eric dynneson 
Rating:
5.0

Team here were friendly and accommodating. Easy to get large vehicles in and out.

Mac Moore 
Rating:
4.0

Customer did not leave a comment.

Mac Moore 
Rating:
5.0

Customer did not leave a comment.

mitch reneau 
Rating:
4.0

Customer did not leave a comment.

Renee Staiano 
Rating:
5.0

Customer did not leave a comment.

JASON ENLOW 
Rating:
3.0

Customer did not leave a comment.

Selena Bond 
Rating:
4.0

Treated very well with great service. Thanks so much. Tracy Lott

TRACY LOTT 
Rating:
5.0

Customer did not leave a comment.

Tim Piowaty 
Rating:
5.0

Travis was great! He made rental quick easy and was hands on and very knowledgeable about trailers and equipment I rented. Thank you Travis, I will definitely use you again.

Alfred Ritz 
Rating:
5.0

Customer did not leave a comment.

Mark hassebrock 
Rating:
4.0

Customer did not leave a comment.

DANIEL GRUNDL 
Rating:
5.0

Customer did not leave a comment.

Jennifer Bright 
Rating:
5.0

They were closed at drop off.

Laura Riesel 
Rating:
5.0

The estimator on the website estimates below the of number of unboxes needed.

Thomas Plott 
Rating:
5.0

Customer did not leave a comment.

Robert Morris 
Rating:
5.0

Easy in and out. Customer service was top notch! Highly recommend and I will be using them again ina few months when I need to rent an Auto Transport again.

Bryan Holmes 
Rating:
4.0

Customer did not leave a comment.

Jeffry Tischer 
Rating:
5.0

Customer did not leave a comment.

Josh Zitting 
Rating:
3.0

Would love to speak with a manager about the total experience. I have sent many emails asking for someone to reach out

jeremy johnson 
Rating:
2.0

Rental equipment was covered in dirt & mud. Was instructed to visit website & rate if equipment was acceptable. Accessed web site when arriving home, & was informed that web site had expired.

Charles Williams 
Rating:
5.0

Did not have app and employees on phone helped with the service everyone was very nice

raquel rivas de loid 
Rating:
5.0

Customer did not leave a comment.

Mark Frymire 
Rating:
5.0

Customer did not leave a comment.

Duane Brunner 
Rating:
5.0

Customer did not leave a comment.

Austin Smith 
Rating:
5.0

Customer did not leave a comment.

Darlene Mann 
Rating:
5.0

Best service in town!

Richard Craddock 
Rating:
5.0

Travis was awesome

Michele Simpson 
Rating:
1.0

Dropped off truck with even more gas than I picked it up with, but was charged a fuel charge. I will be disputing this charge with my credit card company.

James Olson 
Rating:
3.0

The check in process is a pain, especially having to provide a reference at the time of check in. This is difficult early on a Sunday morning when everyone is asleep. This step will prevent me from renting from Uhaul again.

MELISSA RISH  
Rating:
5.0

Nothing, place was ready and service was fantastic!

Jeffrey Dixon 
Rating:
5.0

No comment.

Gerald Magers 
Rating:
3.0

I had to drop my trailer off after hours. There was a lot of snow in the parking lot and it was dark. So to be fair, the location was just fine. Thank you.

ted Coulson 
Rating:
5.0

This was great! My first time using a U-Haul truck, I couldn’t have asked for a better experience. My mom wanted to hug the truck it did such a good job from Colorado to Alabama! Very happy and pleased with the experience.

Ron Eskew 
Rating:
5.0

Customer did not leave a comment.

DAN SAVAGE 
Rating:
5.0

Easy, friendly staff, would rent again!!

KATHY WITTMAN 
Rating:
5.0

very efficient

Steve Lloyd 
Rating:
4.0

Customer did not leave a comment.

Julie Leitheiser 
Rating:
5.0

Great little spot, friendly staff with great customer service!!

MICHAEL COYLE 
Rating:
3.0

Clean out the truck beforehand. Watched them blow out the back of someone else's truck, then not mine. Food in the cab. Super outdated truck

Stephanie Kincaid 
Rating:
5.0

Better lighting for the key boxes for pickup in the dark. I appreciate them extending my rental and will use this location again

Mike MacDonald 
Rating:
5.0

Customer did not leave a comment.

Jennifer Hart 
Rating:
5.0

Customer did not leave a comment.

Michael Thrasher 
Rating:
5.0

Customer did not leave a comment.

HEATHER HALL 
Rating:
5.0

There is no improvement needed for this facility. The rental was a breeze, the staff were accommodating, and the service and invoicing were carried out so smoothly. I have no thoughts for improvement, but wanted to make sure that management is informed of what a great location this experience has been. It truly is a blessing to have such a great resource so close to home. We are renting again soon. THANK YOU SO MUCH!!!

KATHY WITTMAN 
Rating:
5.0

Customer did not leave a comment.

MICHAELINE HAAS 
Rating:
5.0

Everything was great!

Ernest Nelson 
Rating:
5.0

Travis was so kind and helpful!

Shannon Boyle  |  Overall Experience 
Rating:
4.0

Overall good communication and experience.

Timothy Miller  |  Overall Experience 
Rating:
4.0

Very friendly and helpful staff.

Lori Pierson  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful and I was able to easily access and unpack my UHaul Box. I would highly recommend this location to others.

Kathryn Boyd  |  Overall Experience 
Rating:
5.0

Excellent service, friendly, helpful, courteous Thank you!

PHILIP ALSPACH  |  Overall Experience 
Rating:
5.0

WCR 15 RV Storage was professional and very helpful throughout my moving process. I would recommend them to anyone!

Hannah Smith  |  Overall Experience 
Rating:
5.0

Good!

Ling Chun  |  Overall Experience 
Rating:
5.0

Catherine and Joy were awesome! Tyler in Lincolnshire, IL was fantastic too. The Moving Helpers were great on both ends. Most everything else about my experience was terrible, and I wouldn’t do again.

Helene Linton  |  Overall Experience 
Rating:
5.0

The older gentleman who delivered my POD was extremely friendly and made the moving process so much easier. Kathryn who set up scheduling for me over the phone was also very prompt and helpful.

Roger Hyde  |  Overall Experience 
Rating:
3.0

The box was not big enough for what I needed so I had to cancel/

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

    We ship across town or accross the world!

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