El cliente no dejó un comentario.Gregory B.
Customer Reviews for Waynesboro Marathon
(Distribuidor de U-Haul del vecindario)
Waynesboro, VA 22980
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 6 a. m. - 11 p. m.
- Dom.: 7 a. m. - 10:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
No issues! Love the mobile check in. Truck dove like a hot rodCharles M. H.
Extraordinario servicio al clienteDwight H.
My reservation included a hand truck. None was provided. I should get a credit. Piguet Steven@sustaindesign.netSTEVENJAMES P.
The truck worked well for my purposes but when I went to refuel the truck the gas gauge took a long time to respond and I overfilled it by more than a quarter tank. The gentleman at the dealer told me I cannot be reimbursed for that money, that's not a very good policy.JOSEPHXAVIER F.
El cliente no dejó un comentario.Edward C.
A great experience from beginning to end. Had some issues with the app and 24/7 functionality at check-in but vendor took care of it.Douglas P.
El cliente no dejó un comentario.PAULA B.
I had made a reservation for 7/31/21 for a one-way 15ft truck to upstate NY. When I arrived at a different location in Charlottesville, VA we were told that my reservation didn't exist, and then that it did exist but a truck wasn't available. I had chosen to do mobile check-in and had paid for the truck in full. I was given the number to the trafficking center in Richmond and that was all. I was on hold with the trafficking center for 3 hours until my call was dropped. It was then 1 pm and I was supposed to meet movers in NY at 3 pm the next day. After we had called every Uhaul supplier we could find, we were FINALLY told that the Uhaul I had rented had been wrecked on its way back to the facility. I was finally refunded the $500 and told I could pick up a truck at 9am in Waynesboro on the 2nd, a day after I was supposed to be in NY. My parents chose to go pick up the Uhaul in Waynesboro for me. I again did a mobile check in to save some time and when they arrived there was no truck. They called around and eventually found one in Fishersville, VA. This whole experience has been absolutely INSANE that so many reservations can be made and paid for yet trucks are not available. And to be clear: I am not angry that there is a truck shortage, I am angry that I am able to reserve and pay for something that doesn't exist. This is not a reflection on any of the Uhaul employess that we spoke to but a reflection on the company itself. My parents had to take off extra time to help me move, we had to stay in a hotel room, and pay for extra gas from picking up the truck so far away. I have never had such a poor experience with a company and will never be using Uhaul again. I do expect someone from customer service to fianlly contact me regarding this experience has I have not been able to get through to anyone on the phone.Gary S.
El cliente no dejó un comentario.SCOTTANDREW B.
El cliente no dejó un comentario.Oliver G.
El cliente no dejó un comentario.Daniel H.
Really nice folks. Walked us (noob) through the process of turning the truck in. Very central location although Google Maps/Waze was confused whether this was a BP station or a Marathon. Must have been a BP at one point. Worth asking Google/Waze to correct.John T.
El cliente no dejó un comentario.KRISTALEE M.
El cliente no dejó un comentario.VICTORE L.
El cliente no dejó un comentario.Dawn L.
El cliente no dejó un comentario.Mark L.
El cliente no dejó un comentario.GEORGECLARK K.
El cliente no dejó un comentario.WALTEREFRAIN A.
Seems a bit pricey for a four hour van rental (>$100), but perhaps I'm just behind the times.ROBERTEDWARD H.
El cliente no dejó un comentario.CALISEOLIVIA O.
Great rental experience. The van we rented was nearly new, spotless and drove well.STEVENJAMES P.
El cliente no dejó un comentario.CELENA G.
El cliente no dejó un comentario.Lester W.