Customer Reviews for Wayne Motor Company
(U-Haul Neighborhood Dealer)

22 reviews

203 W Hollis St   Waynesboro, TN 38485

(931) 722-3423

Office Hours

  • Mon-Thur: Closed
  • Fri: 9 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(931) 722-3423

203 W Hollis St
Waynesboro, TN 38485

Services at this Location:

Office Hours

  • Mon-Thur: Closed
  • Fri: 9 am–3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Nora K 
Rating:
5.0

Customer did not leave a comment.

JIMMY A 
Rating:
5.0

Diana was very helpful

James B 
Rating:
2.0

The drop was a challenge we had difficulties finding it and when we did the office and the drop off where 2 different locations. We also tried dropping off closer to are home but the locations would not except the trailer or wanted to charge more . We had a locations 4 miles from are home and had to take it 35 miles away in TN that's 1 hour and 15 min drive.

Jonathan N 
Rating:
5.0

Customer did not leave a comment.

mitzy r 
Rating:
5.0

Customer did not leave a comment.

Clayton B 
Rating:
3.0

I was charged extra mileage for my trip and I did not go anywhere that was out of route. Also when I returned the equipment to Cleveland I could not reach anyone at the number on the paperwork. My trip was from Waynesboro to bath springs where I was moving from then on to copper hill tn then to Cleveland to return the equipment. I was given the lower rate to return the equipment. According to Google maps the mileage was approximately 9 miles over and I was charged for 38. I would like to know how you come to 38 over. What system do you use to route trips?

Warrie M 
Rating:
3.0

Be on time for scheduled appointment and not 35 minutes late without any contact.

Shannon T 
Rating:
3.0

I rented a dolly to help me move but it wasn't in the truck ,I called the office but no one was there. I had to buy one

Joshua W 
Rating:
5.0

Customer did not leave a comment.

George F 
Rating:
4.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

Belinda T 
Rating:
5.0

Customer did not leave a comment.

George F 
Rating:
2.0

Truck had two tired with missing tread, coming apart. Trailer winch strap devices both rusted and worked poorly

Stan C 
Rating:
5.0

Customer did not leave a comment.

JUSTIN S 
Rating:
1.0

I rented a car trailer for the day at approximately 9:45am. I received a call around 1:00 pm wanting to know when it would be back in. Then around 3:00pm I received another call from Nashville wanting to know if I wanted to extend my rent on the same trailer. I told the lady it would be returned by 4:30 I will never rent from these people again

CLARENCE G 
Rating:
5.0

Great friendly staff.

George F 
Rating:
5.0

Great . Everyone was great! Thanks to Diana for wonderful service .

James C 
Rating:
3.0

We had a reservation at another location and ended being sent to this location after going to another location as directed by Uhaul because our truck was not there ( as promised) at the other two locations. I returned the truck today and the drop off location tried to charge me $219.75 additional mileage in error. Either the agent who rented the truck typed the original mileage incorrectly or the final mileage was entered wrong. Also, the loaders that we ordered through Uhaul canceled at this last minute leaving three women responsible for loading the truck. This was the most messed up, aggravating, fiasco in the world. I expected better of UHaul

Aleta E 
Rating:
5.0

The lady who helped me at the Waynesboro TN location absolutely went out of her way to help me!! I'm older and recently displaced from my home and under tremendous stress and she made the whole moving experience a lot easier!! Thank you so much!!

Robin S 
Rating:
5.0

Customer did not leave a comment.

Linda S 
Rating:
5.0

Customer did not leave a comment.

Jeffery W 
No reviews have been submitted for this location.

Additional Services at this Location

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