Comentarios del cliente para Wave Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Wave Self Storage

Grado total:

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Arnold J. en

Grado:

Daniel was excellent in his professional appearance and behavior. I was thoroughly impressed with him!

Holston B. en

Grado:

El cliente no dejó un comentario.

Donald G. en

Grado:

El cliente no dejó un comentario.

Richard J. en

Grado:

My reservation was picked up before the shop opened and was not prepared with the materials I requested and for which I paid. I had to make a separate trip to a different U-haul location to retrieve the additional items on my reservation. I wasted valuable time tracking down these pieces.

randell m. en

Grado:

absolutely terrible, not open on time, total chaos

Adam H. en

Grado:

El cliente no dejó un comentario.

LaTisha H. en

Grado:

Stand up and greet your customers not just sit behind the desk. Great experience tho!

Royce V. en

Grado:

El cliente no dejó un comentario.

Robert A. en

Grado:

El cliente no dejó un comentario.

MIDGETT C. en

Grado:

El cliente no dejó un comentario.

Sal M. en

Grado:

El cliente no dejó un comentario.

Pamela H. en

Grado:

Teach the employee to be more courteous.

Nicole C. en

Grado:

Said open at 9, no one was there, I had reserved a dolly and furniture covers which were not given to me. And the recommended movers never showed up!

Sineadh C. en

Grado:

exact drop off location was not clear. I was told to drop off in the parking lot but it was actually an alley that I only found because other trucks were located there.

Jerry V. en

Grado:

El cliente no dejó un comentario.

DAVID T. en

Grado:

El cliente no dejó un comentario.

cassandra a. en

Grado:

I was there to return equipment and although they open at 9am no one never showed up for a half an hour. I call customer service 2x with no resolve. I ended up leaving the equipment inside the building.

David R. en

Grado:

El cliente no dejó un comentario.

Jeffrey D. en

Grado:

Not sure how to improve the location. It's basically an alley in downtown St. Louis. Kinda scary. And the person that picked up their truck before us left the combination code on the lock-so the lock box was closed but unlocked.

Jim G. en

Grado:

Chris went out of his way to accommodate our schedule and to make sure we had everything we needed.

Jon N. en

Grado:

Location was convenient and a downtown location needs to be maintained. Very important! Vehicle was turned in on a Sunday and it was great that someone was there to check me in.

shelby s. en

Grado:

El cliente no dejó un comentario.

Jared W. en

Grado:

This location and 418 tucker are absolute shit. Terrible customer service. Complete joke.

Mindy R. en

Grado:

There was no one there when we arrived. I had to call in to the call center that lady was rude. and after 45 minutes of waiting then we were able to get the truck.

Stephen D. en

Grado:

El cliente no dejó un comentario.

Shanae T. en

Grado:

First of all the guy was 15 minutes late for work, then when it was time for me to bring the truck back he was taking an hour lunch break because he was stuck in an elevator. Which was a bing inconvenience for us!

Juanita S. en

Grado:

GET CORRECT HOURS OF OPERATION. WAITED AN HOUR FOR LOCATION TO OPEN...HAD MOVERS WAITING.

Tammie H. en

Grado:

Nothing

Kimberly S. en

Grado:

The truck wasn't clean when we picked it up and the attendant charged an additional $25 for pads that weren't folded on the truck when it was returned. I have NEVER paid for unfolded pads, the truck wasn't clean but, it ran for the one-round trip that was made to move my house from street to storage. It was an expensive move considering that there was barely mileage on the trip. I WON'T use this location again EVER and definitely won't recommend and will let others know to beware.