Comentarios de los clientes para Watson & Taylor Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Watson & Taylor Self Storage

Clasificación general:

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Andre D.
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El cliente no dejó un comentario.

KAREN S.
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El cliente no dejó un comentario.

Robert R.
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El cliente no dejó un comentario.

Kellie J.
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El cliente no dejó un comentario.

jeana W.
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David is fantastic!!!

Dione F.
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Very nice and helpful!

Daniel H.
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The app is pretty crappy. I'd recommend an overhaul on the app

Tania D.
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We had technical problems upon return but other than that everything was spot on.

Joanna H.
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El cliente no dejó un comentario.

John R.
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Again, nice folks and they waived a drop off fee. My son and I had no luck checking in around 10 PM last night. Your app apparently couldn't locate us. We gave up not knowing whether the task was completed. Got an email the other day saying we needed to call, did so, explained what happened, they kindly waived the fee as I said.

Neomar B.
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more big truck in these location

Vincent S.
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Sam was very professional and helpful.

Tiffany S.
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El cliente no dejó un comentario.

mark T.
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Difficult to find , behind the shopping center

Leon O.
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El cliente no dejó un comentario.

Megan B.
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El cliente no dejó un comentario.

BARRY L.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

Nam V.
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Charged for fuel despite refueling to the initial pick-up level.

ROBERT C.
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El cliente no dejó un comentario.

TRACY L.
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Advise customers to physically view the truck if possible to make sure of size.

Charles S.
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El cliente no dejó un comentario.

Debra R.
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El cliente no dejó un comentario.

John R.
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No problem

TERRY A.
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I forgot the lady's name at Watson and Taylor in Galveston behind Biglot, but she is an Angle. The best service ever

Noe R.
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El cliente no dejó un comentario.

joseph L.
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Furniture dolly and pads were not in vehicle have not received refund.

Charles A.
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El cliente no dejó un comentario.

Troy B.
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El cliente no dejó un comentario.

Brandy P.
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The lady at the front desk on the

MARLON B.
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El cliente no dejó un comentario.

Candrince E.
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El cliente no dejó un comentario.

Sharon M.
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They overcharged me. I was not given the discount for going to a different drop off location.

Jusdon T.
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Easy and efficient drop off experience, and good location.

John H.
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El cliente no dejó un comentario.

LUIS M.
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Clean truck, Great service

Willie S.
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Continue your great customer relationship

Anthony G.
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Just make sure when the person brings the truck back they put gas in it. When i purchased mines wasn't any gas in it. I also didn't get reimbursed for my gas i put in.

Andrew M.
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Location is not recognized by google maps. Other than that, I had a wonderful experience.

MICHEAL R.
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El cliente no dejó un comentario.

Alfredo R.
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El cliente no dejó un comentario.

Jennifer W.
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El cliente no dejó un comentario.

Michael W.
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El cliente no dejó un comentario.

ENRIQUE O.
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Maybe more selection, found what I needed.

Timothy R.
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Poor location. Everything else was okay just hard to find

HELEN D.
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The return U-Haul in Galveston is heard to find. You need to send directions. GPS doesn't work.

Jerry H.
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Too hard to find by street address.Hidden behind retail center.

ALLAN M.
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El cliente no dejó un comentario.

JOANN N.
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Excellent!!!

Ming-Jhan W.
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El cliente no dejó un comentario.

erin S.
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We will not be using this facility again. Customer service was sub par.

Paul P.
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El cliente no dejó un comentario.

draper F.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Madeleine N.
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El cliente no dejó un comentario.

Heather H.
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Guy was rude!!!!! Not helpful at all!

Romeo T.
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El cliente no dejó un comentario.

Julie C.
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No one was at the U-haul drop off when I dropped my truck off

Jonathan A.
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it was all great

Michael L.
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El cliente no dejó un comentario.

ethel L.
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I was quoted a price of .33 cents per mile, but I was charged ,79 cents per mile. NOT HAPPY AT ALL.....

Shelly S.
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I tried calling both the pickup center and the main U-Haul line. I was picking up at 6 pm, so after hours. But no one answered me even on the main line. I thought it would be appropriate to have someone available to answer my questions. That was pretty disappointing.

Katherine C.
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Personnel was extremely helpful.

Mark F.
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El cliente no dejó un comentario.

Emmanuel D.
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El cliente no dejó un comentario.

PRAKASH S.
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El cliente no dejó un comentario.

Shelia M.
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El cliente no dejó un comentario.

Clayton B.
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El cliente no dejó un comentario.

GREGORY M.
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Hard to locate. No signage

David S.
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El cliente no dejó un comentario.

Teresa M.
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The dogs barking when I dropped off the keys were a bit off putting. I thought the big one might jump over the balcony. It made me hurry along.

LaDonna S.
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I would only suggest that if a previous driver allows a pet to travel in the cab that they sweep/wipe it down. The cab should be cleaned just as well as the truck.

Jane B.
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El cliente no dejó un comentario.

Karla N.
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El cliente no dejó un comentario.

darla H.
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El cliente no dejó un comentario.

Gustavo V.
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El cliente no dejó un comentario.

IRMA S.
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El cliente no dejó un comentario.

Larry M.
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El cliente no dejó un comentario.

Pam M.
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El cliente no dejó un comentario.

Joyce G.
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ALWAYS check to be sure your customer has a smart phone!!! Luckily I had one!! Little did I know that I would need one for the rental drop off process. A friend of mine would definitely have been in a bind with the drop off process since she has an old cell phone, NOT a smart phone!! On the upside, Sam was excellent with the rental process!! I really appreciated the extra mileage once she explained to me that the miles allowed only mean from city limit to city limit. You should consider changing that little rule!!! Especially when one is moving to a metropolis the size of Houston!!!!

Irene W.
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Everything was as expected.

Michael O.
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Make sure the internet is working. I waited about an hr for my reservation. I was very displeased. I was not even offered a discount for the amount of time i waited patiently. I called ahead the day before in order to get the reservation too. I overall disliked the experience.

Wilson W.
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This location was VERY hard to find! Even with GPS. They need a sign on I45 which would make it a lot easier!

Lisa S.
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El cliente no dejó un comentario.

Janice H.
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This location is on an alley behind a strip mall. My return was after dark and it was an unsafe place to be especially after dark. Very poor lighting and secluded location. Also difficult to find.

john W.
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Ms. Rose was very professional, extremely attentive to the details, and made a difficult situation bearable, with a smiling face; excellent demeanor, and I would be proud to have her as the face/frontman/spokesman for any company. Truly nice, and appreciative of customers bringing business to her establishment. I would recommend her dealing with any of my businesses.

William G.
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El cliente no dejó un comentario.

Sharon W.
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Called & informed her the Uhaul a/c wasn't working. She said she'd make notation. No one ever came to fix it causing me to have to move when it was evening. I called again and stated I wasn't paying for an extra day. Now I see I have been charged for 2 days!! I returned the Uhaul on 11/27/2017!!! I was also charged more when I got there than was quoted to me by Uhaul themselves. Not sub-contractors. I've used Uhaul for over 40 years. I will NEVER use Uhaul again and I am not paying for a move in a hot truck with no A.c. Plus charged for a day that never existed 11/28/2017 !!!

Stuart C.
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El cliente no dejó un comentario.

Verette R.
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Let the customer know before they get to the store you do not take cash on one way rentals and a credit card is needed.

Greg G.
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Always a pleasure returning the truck to Watson and Taylor!!

Terri B.
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Was guoted 79 cents a mile notice and was charged 99 cent

Monique D.
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El cliente no dejó un comentario.

Greg G.
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El cliente no dejó un comentario.

Paula J.
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El cliente no dejó un comentario.

Fred R.
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The agent helping me David Johnston assured me multiple times that I could drop the uhaul in Houston even though I was coming from a Galveston location I called and tried to get the location to drop off at he was rude responding with “your lying I never said anything like that to you, you have to bring got back to Galveston whether you can get it here doesn't matter to me it has nothing to do with me” and now I'm being charged a fee for having to drive all the way back to Galveston when the original plan was to just drop off in Houston I will never in my life refer this location to a friend and will most definitely not rent anything from here again

JERRY B.
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El cliente no dejó un comentario.

Christina E.
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El cliente no dejó un comentario.

Keith I.
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El cliente no dejó un comentario.

RONALD P.
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They charge me 20.00 for gas, when the needle was just off the mark, when I return it.it was a little space off half and she told me it was 3/8 not true because the truck don't even show 3/8 as a marker.

No se han enviado comentarios para esta ubicación.

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