Customer Reviews for Watkins MH & RV Park
(U-Haul Neighborhood Dealer)

736 reviews

3591 Whiskey Rd   Aiken, SC 29803
(at Talatha Church Rd)

(803) 648-0665

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(803) 648-0665

3591 Whiskey Rd
Aiken, SC 29803
(at Talatha Church Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Older gentleman at this location was helpful, friendly and apologized when he had to answer phone calls while closing out the rental. Asked us to come back to his location should we ever have the need to rent another truck or trailer. Thanked us for renting from U-Haul.

Sandra Chambers 
Rating:
5.0

Can't think of anything. Staff member was friendly. Vehicle was clean and ran smoothly. Pick up and drop off were easy. Thank you.

Barbara Matousek 
Rating:
5.0

though the place looked a bit shabby, the gentleman who assisted me was first rate! Don't judge a book by its cover.

Alan French 
Rating:
5.0

Customer did not leave a comment.

Patrick Connolly 
Rating:
3.0

Customer did not leave a comment.

Missy Fletcher 
Rating:
5.0

Customer did not leave a comment.

Lee Girardeau 
Rating:
4.0

Nothing

Elick Seabrooks 
Rating:
5.0

Excellent customer service

BRENDA ADAMS 
Rating:
5.0

Customer did not leave a comment.

RICHARD LAMOTHE 
Rating:
5.0

Great guy. Great service

Cameron Ward 
Rating:
4.0

storefront is old and rundown, but everything worked fine and the price was economical.

Robert Ekeland 
Rating:
4.0

Customer did not leave a comment.

Mark Hendricks 
Rating:
5.0

Customer did not leave a comment.

Hubert Harding 
Rating:
5.0

Needed the truck an extra day. Customer service rep was friendly, kind, helpful and understanding. Thank you, UHAUL!

Sherri Grenier 
Rating:
3.0

It was fine.

Pamela Towne 
Rating:
5.0

Customer did not leave a comment.

Andrew Walton 
Rating:
3.0

Customer did not leave a comment.

Robert Norman 
Rating:
3.0

Better address signage since the names do not match on the buildings and there is not an easily visible street number with 4 different Uhaul locations within 2 miles on the same street.

Raymond Cordero 
Rating:
3.0

Hidden fees I don’t like. Don’t like being charged mileage and have to pay for gas to fuel up. I think if you fuel up truck you shouldn’t be charged mileage.

Kristi Carney 
Rating:
5.0

The owner was very thorough and professional.

Jonathan Brown 
Rating:
5.0

Customer did not leave a comment.

Damon Hindle 
Rating:
3.0

The trucks passenger side rear tire was low on air. This should not be the case when you rent a truck. Someone should check that tire. Otherwise, the vehicle operated just fine.

Mark Hall 
Rating:
4.0

Customer did not leave a comment.

William Carnes 
Rating:
4.0

Customer did not leave a comment.

Barney Clark 
Rating:
5.0

Thank you

Charles Beckum 
Rating:
3.0

Customer did not leave a comment.

Luis Ricardo mendoza berrios 
Rating:
4.0

The trailer could use some lubrication. The door latch and door track rollers were a little tight and not move freely. Other than that, the location had friendly and helpful staff.

Robert Cochrane 
Rating:
5.0

Not a thing.

Maurice Abraham 
Rating:
4.0

Customer did not leave a comment.

Doretha Bartley 
Rating:
5.0

The manager was friendly, helpful and wasted no time picking up and dropping off.

Byron Andres 
Rating:
4.0

The online experience keeps trying to upsell me on things I don't want and is very aggressive about it. It was insulting and frustrating.

Samuel Caballero 
Rating:
5.0

Customer did not leave a comment.

Michael Twine 
Rating:
3.0

Pre load license headshot and full front back images of license .. then require selfie on-site to compare improving the APP experience

John Michielini 
Rating:
3.0

Truck left for us to rent with the check engine light on. We had an after hours pick up. Took the truck as we did not have the time to deal with lengthy delay to sort out. Faced with this, it is my opinion other families would have done the same. Location should not have presented this truck for rental. Thankfully, it did not break down.

Julie Fischer 
Rating:
2.0

The AC on the truck did not work, headliner was torn and hanging, doors were difficult to close, check engine light was on, seats were torn and truck was dirty. Not a great experience.

Brian Wittman 
Rating:
4.0

Customer did not leave a comment.

Melencia Johnson 
Rating:
5.0

Customer did not leave a comment.

Al Hartgraves 
Rating:
5.0

Customer did not leave a comment.

Kim Samuels 
Rating:
2.0

Your app/ website sign in doesn't work. Keeps doing that stupid captcha thing non stop. Fix it

rebecca przywara 
Rating:
5.0

Customer did not leave a comment.

Dennis Behl 
Rating:
4.0

What we needed was available when we needed. Nice service.

lisa black 
Rating:
5.0

great service!

Jim Poage 
Rating:
5.0

Customer did not leave a comment.

Kim Samuels 
Rating:
1.0

Roaches in the van. My son had Roaches all in his stuff when he got back. Then Roaches all in my house.

Carol Berg-Robertson 
Rating:
5.0

Customer did not leave a comment.

Joseph Schnitker 
Rating:
5.0

Great customer service I would recommend and quick in and out process no hassle. I will be using this company again!!

Donald Boyd 
Rating:
4.0

Customer did not leave a comment.

John McMurtrie 
Rating:
5.0

The gentleman was very thoughtful and helpful.

Charles Stergar 
Rating:
5.0

The gentleman at this location was very friendly and helpful. When I inquired about dropping off the trailer after hours. It was very convenient for us to not have to wait till the following day since we had already unloaded the trailer.

Alfred Pappagallo 
Rating:
5.0

The gentalman in Watkins MH & RV Park was very friendly and helpful, very nice guy. Would recomend his local.

John Griffin 
Rating:
5.0

The gentlemen in Watkins MH & RV Park was very friendly and easy to work with.

John Griffin 
Rating:
2.0

Did not have problem with return, but had to lift trailer off my car myself because owner was preoccupied. Place is extremely messy.

Kurt Eberl 
Rating:
3.0

Customer did not leave a comment.

Stephen Guida 
Rating:
1.0

The service was slow. I was not greeted when I entered the store. I was ignored until he was finished with his customer. Then I was told I had to do my own rental by using my phone because his internet. The whole procedure was long and painful in the HOT with no air conditioning.

Jessica Tomczak 
Rating:
5.0

Customer did not leave a comment.

William Braddock 
Rating:
4.0

Customer did not leave a comment.

Tyhesia Watson 
Rating:
5.0

fast efficient, place looks scary dirty, bit it’s efficiently run!

Charles McKeel 
Rating:
5.0

Very professional and informed about uhaul daily operations

TONNIE BALDWIN 
Rating:
3.0

Customer did not leave a comment.

KEVIN KINGERY 
Rating:
5.0

None

Johnny pridgen 
Rating:
5.0

Customer did not leave a comment.

JOSEPH STRACZEWSKI 
Rating:
2.0

First, get the reservation correct and the following messup would not occur. Thanks to the excellent staff at the traffic dept it was corrected after 2 days of attempting at one1-800 number, Never had such a problematic ex[erience with your business

Ernie Evensen 
Rating:
5.0

Customer did not leave a comment.

Matthew Soncini 
Rating:
3.0

Customer did not leave a comment.

maureen Pierman-Sanders 
Rating:
5.0

Customer did not leave a comment.

Teresa Kenner 
Rating:
1.0

The owner was lazy and this U-Haul location was dirty and disgusting! It is very disrespectful to customers to have a location like this one! My return time was 2:00pm. The owner left a sign on the door, which said that he would be back in 15 minutes. My ride home and I waited for 25 minutes, but no one came back. No one answered the phone when I called. I left and took the truck key with me. When I called back to this U-Haul location when I got home, the owner answered the phone and said that he wouldn't be back until after 4:30pm. THEN WHY LEAVE THAT NOTE ON THE DOOR SAYING THAT YOU WOULD BE BACK IN 15 MINUTES? He wanted me to leave the key in the drop box, so I had to drive 9 miles round-trip back to the location to leave the truck key. I had no paperwork until I received an email with the final billing last night. Stay away from this location at 3591 Whiskey Road in Aiken, SC!

Joy Fogarty 
Rating:
5.0

The older gentleman who runs this store is knowledgeable and kind. He is professional and delivers on great customer service.

Jason Dipeppe 
Rating:
1.0

Terrible, this whole last transaction made you lose a long time customer

YVONNE CLARK 
Rating:
4.0

Customer did not leave a comment.

Francine Browne 
Rating:
5.0

Morris was great, as usual.

Dana Aubel 
Rating:
3.0

Customer did not leave a comment.

David Farmer 
Rating:
1.0

Don't let me put gas in the uhaul and then charge me for gas. Something is wrong your system. Over charged and not pleased with my experience

Andrew Furnas 
Rating:
3.0

Customer did not leave a comment.

Tracy Williams 
Rating:
5.0

Excellent service!

Shane Boatwright 
Rating:
2.0

Customer did not leave a comment.

Samantha Bryant 
Rating:
5.0

Customer did not leave a comment.

Nicholas Weaver 
Rating:
5.0

The gentleman was very nice and knew his job.

Vincent Byrne 
Rating:
3.0

Dropped off after hours.

orlando pinero 
Rating:
4.0

None at this time

Eric Barrow 
Rating:
4.0

Turning in the Truck was simple

Ronald Benoit 
Rating:
3.0

Customer did not leave a comment.

LORI MCGOWAN 
Rating:
4.0

I always use this establishment every time I have a Uhaul need. This establishment has always met my expectations. The service is excellent and the equipment clean and in great condition. I always recommend this location every time I am asked for recommendations.

DONALD KEARSE 
Rating:
5.0

Customer did not leave a comment.

Chris Rasmussen 
Rating:
5.0

Customer did not leave a comment.

William Sewell 
Rating:
5.0

Great service. Super helpful and friendly.

Dale Cook 
Rating:
5.0

Customer did not leave a comment.

Lisa Evans 
Rating:
5.0

Gentleman running shop was extremely friendly and helpful

CHRISTIAN ADINIG 
Rating:
4.0

Customer did not leave a comment.

Dana Lesesne 
Rating:
2.0

Check the condition of the truck and do not rent out a vehicle that is in obvious need of multiple repairs and maintenance in order to make it able to accommodate the task it was designed to perform.

Dwayne Jacobson 
Rating:
3.0

Original truck would not start. Dead battery. Had to wait and get another truck. Attendant was very helpful

David Carroll 
Rating:
5.0

Customer did not leave a comment.

Dennis Behl 
Rating:
5.0

Everything is good at this location I love the service

sarah mclellan 
Rating:
1.0

No one was there, dropped off about 3:30pm yesterday 3/8.

Dennis Behl 
Rating:
5.0

Customer did not leave a comment.

Jerome Begany 
Rating:
4.0

Customer did not leave a comment.

Rosie Wareham 
Rating:
1.0

It's a filthy dingy place. I had to wait 44 min outside because nobody was there. I had to call uhaul and do a 24/7 rental. Bad service bad everything.

MARK RHODES 
Rating:
4.0

Customer did not leave a comment.

Marie Evans 
Rating:
5.0

Customer did not leave a comment.

Brian Mccutcheon 
Rating:
4.0

Customer did not leave a comment.

Dwayne Jacobson 
Rating:
3.0

Trailer leaked water through the roof seals damaging some contents

Will Ouellette 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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