Truck needed maintenance. Ride was horrible and oil light came on.Letita O.
Customer Reviews for Wash N Spin Coin Laundry
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I love this location for the friendly professionalism of the staff.Susan C.
It wouldn't start up right awayMatthew P.
El cliente no dejó un comentario.FA'SHAUNA W.
The employees were very friendly and helpful. However when we opened the back of the truck it was full of roaches. I informed the staff; however, I wasn't offered a discount from the company or anything. I took pictures but it didn't come out well. I should have taken a video.Rhonda H.
Truck drove like it could break down at any secondShaCora B.
The staff was very professional and pleasant. No improvements needed.SHEELUH L.
El cliente no dejó un comentario.ARTHUR C.
El cliente no dejó un comentario.Rashida B.
This location has the best uhaul customer service team in the area. They are always polite, patient, and courteous. Special kudos to Shameka, Lamia and Tedrina!!!WANDA N.
It is what it is!CLEVON C.
Charged me for furniture pads that I never received. I'd my U-Haul at the 14th street location at 12:00 and have it for 4 hours. After getting there at 11:45 was informed I had to go the campbellton rd location because the equipment they had was down for maintenance. Couldn't pick up from the campbellton rd location until 12:45 and was charged for extra time when I couldn't bring it back until 4:15. Didn't even receive an email regarding the pick-up location until 1:30 PM, a whole hour and a half after I was already supposed to have it... WTFGoddy O.
The people that helped me check in and out were kind, knowledgeable and patient. Even after the Uhaul office was closed, the laundromat employee walked me through after hours drop off. Great staff and service. The truck's passenger side mirror needed some repair, but it got the job done.TONI B.
There is nothing to improve you have a great staff always pleasant and helpful ðŸ˜€.Tara B.
El cliente no dejó un comentario.Timothy R.
The young ladies that assisted me were very attentive and professional.Rhodope W.
Nothing that I am aware of. I have used U Haul on more than 1 occasion and have been satisfied with each rental.Shirley C.
I would like to be contacted about my overall experience from Uhaul.KATRINA C.
El cliente no dejó un comentario.Nigel B.
El cliente no dejó un comentario.ALEXANDER K.
There needs to be some type of signs to direct the public where the U-Hauls can be rented the plaza is Big with many stores so there need to be some Direction to where the U-Hauls can be rentedTony T.
El cliente no dejó un comentario.DEBORAH S.
El cliente no dejó un comentario.LETITA O.
El cliente no dejó un comentario.MAKISHIA E.
El cliente no dejó un comentario.REGINALD C.
El cliente no dejó un comentario.VERNETTIA A.
El cliente no dejó un comentario.WILLIAM H.
1. The truck was dirty, nasty and smelled like smoke. I was so nice l put the gas over from where it needed to be. Staff was pleasant.Loretta C.
They're always professional and courteous. I've used this location many times!ROSA T.
El cliente no dejó un comentario.Joel M.
El cliente no dejó un comentario.TAQUIERA S.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.DERREK H.
El cliente no dejó un comentario.NIKIE G.
El cliente no dejó un comentario.MARTINEZ A.
Rear of truck was filthy. Did not have the equipment I rented (dollies) even though I was moved to this location because they supposedly had the equipment I needed. Lady was nice though.Tanner J.
Customer service was fast friendly and enjoyable!!!MILTON M.
El cliente no dejó un comentario.Deangelo M.
Was able to walk-in and ask wuestion and get a truck the same day with no wait which was great for a sur the moment thingKAMERON B.
Excellent customer service experience as always. Special thank you to Starr and Sheneka. They always offer excellent and friendly customer service. Please pass along my sincere thanks for the superior customer experience they consistently provide. Many thanks.CHARLES C.
The truck was nasty inside and out however, it got the job done.DIA B.
Very professional and explained everything thoroughly. Great Team!MERRY S.
El cliente no dejó un comentario.Torrey J.
El cliente no dejó un comentario.Andrea B.
El cliente no dejó un comentario.JAMES M.
Lower ratesCharles A.
El cliente no dejó un comentario.JAMES M.
There probably won't be a next time using you guys.ASHLEY A.
As always the Customer Service at this location was excellent. A special Thank You to Sheneka (sp). She constantly does an excellent job providing exceptional customer service. Always helpful and courteous. My sincere thanks for her continued excelent level of customer service and professionalism .CHARLES C.
El cliente no dejó un comentario.Darrell L.
El cliente no dejó un comentario.Ibrahim C.
My experience went very well and all my expectations were met in terms of customer services. Those associates in charge were very professional and helpful; I was very satisfied with the service at that location.maria isabel S.
I was overcharged for my move and awaiting for my contract price to be resolved.Josephine G.
Customer service was very good. Vehicle condition was average.Antonio P.
El cliente no dejó un comentario.Debra B.
El cliente no dejó un comentario.crystal T.
El cliente no dejó un comentario.LARRY G.
El cliente no dejó un comentario.Jody S.
El cliente no dejó un comentario.Crystal T.
They were courteous,professional, and very helpful.John B.
El cliente no dejó un comentario.Annie T.
El cliente no dejó un comentario.TACHELLE H.
The young lady who works at this location is an all star employee! Great service.Crystal T.
El cliente no dejó un comentario.Shaquandra E.
El cliente no dejó un comentario.Celicia G.
El cliente no dejó un comentario.Solomon S.
Great place outstanding customer serviceTURQUILLA E.
El cliente no dejó un comentario.Christina C.
El cliente no dejó un comentario.JAMES R.
El cliente no dejó un comentario.Kennie R.
The cab smelled like wet cigarettes. The cargo had an old molded pillow and trash in it. The customer service rep was rude and online check in at this location, still requires you to go ins6a crowded laundry mat to get the key of a truck that has not been disinfected and I know this because after the rude agent looked in 1 place for 7 minutes while sitting at the computer, half answering questions and eating a snicker bar, went to the drop box and finally found the key. The check engine light was on and the truck drove terribly.LAMIRA J.
The rep was rude when I walked in to get information on the check in because I didn't understand, why I had to go inside to get the key, if it was an online check in, only to find out, no one had cleaned or checked the truck cause the key was still in the lock box. When I use online check in at the Greenbriar Storage location, there is a lock box with my key in it, I am texted the code to enter that box only and I return the key to the same box for disinfecting.The truck was nasty in the cab and cargo. The check engine light was on. The cab smelled like old wet cigarettes. This was just the worst overall experience I have had with UHaul.LAMIRA J.
Agent was excellent.LA'NEVIA J.
Call them or email them if the tuck is not at the u haulJaquis C.
I was very impressed with the professionalism of the representatives. I was called ahead of time to be notified a customer who had the van I reserved had not returned on time and did not answer the store's calls. I was offered a larger truck for the same price and I obliged. I was really happy they did not wait until I got to the store to let me know this.Jessica G.
Didn't have the van I reserved but they made adjustment on milage price for a truck. Great job. Thanks.sabbaye M.
What a nightmare experience for booking. I had to go to three different places to find a vehicle because your system double booked the same vehicle and the original place I went to - the attendant was clueless and unaware about anything!! I will most certainly look and Penske and Budget as a different option. I just have to many bad experiences with UHaul!ARRMANDO M.
El cliente no dejó un comentario.Khadecha J.
El cliente no dejó un comentario.Ganten K.
Don't have trucks at this location.Nancy F.
I would have liked to know if the truck was cleaned in between rentals due til the COVID -19. I wasn't sure so I purchased cleaning supplies to wipe down before use, However I was very satisfied with the self check out/in feature on app.Latrita F.
El cliente no dejó un comentario.MARIA G.
Have clean and fully operational equipment.Shante J.
Salesperson was very professionalRobert M.
The truck they rented to me was barely operational. The Ac did not work. The steering wheel did not turn and when it did it was hard to do. The truck did not excel on the hwy. Poor qualityTALISHA S.
I've been shopping with them for three yearsDWAYNE H.
El cliente no dejó un comentario.CHRIS H.
Ladies are very nice.CHARLIE W.
The truck was shacking an stalling an they told me they couldn't give me another uhaul because that was the only one going out of town so I drove it almost 400 miles been in the condition it was inGayla W.
The location was ok. The truck smelled of cigarette smoke and it was not cleaned in the inside. The brakes did not work well. I had to pump the brakes several times before coming to a complete stop. The tire's on the truck were new. But the truck should be serviced.Mary E C.
El cliente no dejó un comentario.Robert E.
Everything was fine but the truck was dirty when I picked it up. I had to wipe the truck down before I used it for the day.EARL K.
I work in customer service and this establishment has the best customer service I have ever experienced. Everyone was so efficient and kind. I will be a repeat customer. Thank you so much.APRIL P.
no problemsRobert B.
The Ladies at the Campbellton Rd location is Awesome and very helpful.ThanksANDREANA J.
The air conditioning unit was not working and the truck felt wobbly and made noises. However, the inside was clean.DIANE J.
Great Customer Service, Star was Great!MAGRICK S.
El cliente no dejó un comentario.BARB S.