Customer Reviews for Warrington Business Center
(U-Haul Neighborhood Dealer)

343 reviews

120 Chiefs Way   Pensacola, FL 32507

(850) 438-8003

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8:30 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 438-8003

120 Chiefs Way
Pensacola, FL 32507

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8:30 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joseph Newhouse 
Rating:
5.0

Customer did not leave a comment.

Anthony Bradley 
Rating:
5.0

Thank you for your service

Rodney Unruh 
Rating:
5.0

Customer did not leave a comment.

THOMAS ARMSTRONG 
Rating:
5.0

Good service Had what I needed. Thank you

Rodney Unruh 
Rating:
5.0

Customer did not leave a comment.

THOMAS ARMSTRONG 
Rating:
5.0

Great experience.

Tony Parsram 
Rating:
5.0

The entire staff is great. I have been a customer there for several years ever since I relocated here for a job in Pensacola! The ramp on the truck made it so easy to load and unload the furniture. I was grateful I was able to do a walk-in since I needed it with short notice also the truck was clean and rode smoothly. The gentleman who helped me, was very courteous and efficient and kind.. the team at the Warrington pack and ship/U-Haul store is very professional, and they all interact with the customers on a genuine basis, and I am thankful that they had a truck available because I had to move in a hurry in order to meet the deadline. Thanks again Super please and will most definitely use them in the future weather for local or interstate move needs.!! 10 out of 10 hands-down!$

Mrs. Fatima Turner 
Rating:
5.0

Everything was great

Melissa Harrison 
Rating:
5.0

Great staff and excellent customer service. Highly recommend this spot for moving needs. This location provides moving box supplies etc.

Angelo Morrison 
Rating:
3.0

Slow service; unable to locate my receipt

Gary Mosher 
Rating:
5.0

Customer did not leave a comment.

Robert Rosario 
Rating:
5.0

I have had to use uhaul a lot kn the past 5 months; here and in Georgia. I particularly appreciate this location...I have used them for uhaul vehicles as well as shipping and faxing, etc. The owner and staff are personable and professional and always provide good customer service.

Sharon Hamilton 
Rating:
5.0

Customer did not leave a comment.

James Mann 
Rating:
5.0

great experience, uhaul system was slow, but can't blame the place, I blame the uhaul system

Kurt Kramer 
Rating:
5.0

Customer did not leave a comment.

Andrew Wright 
Rating:
5.0

Your doing a great job

Earl Mills III 
Rating:
5.0

Customer did not leave a comment.

THOMAS ARMSTRONG 
Rating:
3.0

Make sure the vehicle is clean and doesn't smell like smoke.

Jessica Wolford 
Rating:
4.0

Had trouble with straps. Had to go to a different location to fix.

Timothy Sullivan 
Rating:
5.0

Customer did not leave a comment.

BRIGETTE PARKER 
Rating:
4.0

Customer did not leave a comment.

Stephen Krause 
Rating:
1.0

This was a total nightmare that keeps on giving.

Kody Kimmons 
Rating:
5.0

Customer did not leave a comment.

Tony Love 
Rating:
4.0

Customer did not leave a comment.

tina harrison 
Rating:
5.0

Customer did not leave a comment.

Norman Hamilton 
Rating:
5.0

Customer did not leave a comment.

Shondra James 
Rating:
5.0

Very professional...No fuss, No mush...straight business...

Steve Kelly Sr 
Rating:
3.0

Customer did not leave a comment.

Arnold Kendall 
Rating:
5.0

Best UHaul location in Pensacola!

JOY PARKER 
Rating:
5.0

Loved the early pickup and no contact dropoff

Janet Cady 
Rating:
5.0

Customer did not leave a comment.

THOMAS ARMSTRONG 
Rating:
5.0

Customer did not leave a comment.

THOMAS ARMSTRONG 
Rating:
5.0

Nothing! Great service ! I normally use business to ship stuff… tge Uhaul service was a Godsend! Great customer service!💜

Sharon Hamilton 
Rating:
5.0

Customer did not leave a comment.

Diego Morales 
Rating:
5.0

Customer did not leave a comment.

Aaron Freeman 
Rating:
5.0

Excellent

THOMAS ARMSTRONG 
Rating:
5.0

Customer did not leave a comment.

Miha Virag 
Rating:
5.0

Customer did not leave a comment.

Travis Langholz Aldava 
Rating:
5.0

Customer did not leave a comment.

Tommy Armstrong 
Rating:
5.0

This is a one stop shop! Anything you need is available! Excellent and exceptional service!

ELIZABETH PANESSA 
Rating:
4.0

It’s a sketchy part of town but easier to return

Donna Updike 
Rating:
5.0

Customer did not leave a comment.

CONSTANCE COLEMAN 
Rating:
5.0

Customer did not leave a comment.

Michael Davis 
Rating:
5.0

Customer did not leave a comment.

Victoria Callihan 
Rating:
5.0

Customer did not leave a comment.

Kristin Free 
Rating:
5.0

The team at Warrington Business Center are friendly and professional- the service is always amazing and beyond my expectations!

JOY PARKER 
Rating:
5.0

Customer did not leave a comment.

Kristin Free 
Rating:
3.0

Customer did not leave a comment.

Doug Adams 
Rating:
5.0

Always very prompt and courteous customer service.

WARREN WELKER 
Rating:
5.0

Customer did not leave a comment.

tony dortch 
Rating:
5.0

They really worked well with the customer. Very pleasant and knowledgeable.

Paula Ramsey 
Rating:
5.0

Customer did not leave a comment.

Devin Matoba 
Rating:
5.0

The person that waited on me was so nice and helpful

helen hardin 
Rating:
5.0

Make sure they clean the back of truck it was a Little Dirty

Sherri Smith 
Rating:
5.0

We went to three other locations before we found a location that wad open and had advertized equipment

Jim Wessel 
Rating:
5.0

A little bigger Uhaul sign in the window. Employees were great.

Dennis Yarber 
Rating:
5.0

NA

Rachel Colvin 
Rating:
5.0

Customer did not leave a comment.

Brenda Mitchell 
Rating:
5.0

Quick and easy drop off. Very friendly.

Harry Bussey 
Rating:
5.0

I don’t have any concerns…excellent customer service!

Ron Howard 
Rating:
1.0

They guy at desk was extremely rude and difficult

Thomas Strode 
Rating:
5.0

Customer did not leave a comment.

THOMAS ARMSTRONG 
Rating:
5.0

Customer did not leave a comment.

THOMAS ARMSTRONG 
Rating:
5.0

Customer did not leave a comment.

THOMAS ARMSTRONG 
Rating:
5.0

Excellent

THOMAS ARMSTRONG 
Rating:
4.0

Everything was very polite and professional at this location

christine bledsoe 
Rating:
5.0

Customer did not leave a comment.

Luis Felipe MolinaUribe 
Rating:
5.0

smooth sailing

John Moseley 
Rating:
5.0

Professional and courteous employees. Pleasure doing business with this location. Highly recommended.

THOMAS ARMSTRONG 
Rating:
5.0

Agent very friendly and helpful. No improvements needed.

Larry Crocker 
Rating:
3.0

The employee who helped us went above and beyond!

Markus Coleman 
Rating:
5.0

It was fine.

Gina Strickland 
Rating:
5.0

Customer did not leave a comment.

Michael Garcia 
Rating:
5.0

Customer did not leave a comment.

Nick Tennesen 
Rating:
5.0

Customer did not leave a comment.

Daniel Bell 
Rating:
5.0

Customer did not leave a comment.

William Evans 
Rating:
1.0

FIX YOUR APP or don't offer this service at all! I don't know if anyone was in the building or not because they only spoke with us through the ring doorbell and said we'd have to call customer serivce. I've rented with UHaul on several occasions and have never had this kind of experience. It was awful!

Mark Miranda 
Rating:
5.0

Nothing

Douglas Eldridge 
Rating:
5.0

When I returned the U-Haul. I did a total clean, wiped everything down. I believe people when returning need to also do this. I also filled the tank to full when not necessary. I think everyone needs to do the same, just makes it easier to keep track of. But overall a great service center. Thank you.

Donna Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Dorothy Andrews 
Rating:
4.0

Customer did not leave a comment.

Karen Greer 
Rating:
5.0

Customer did not leave a comment.

Micheline Randolph 
Rating:
5.0

Customer did not leave a comment.

REYNALDO CASUGA 
Rating:
5.0

We have peace -of- mind in knowing that whether we're renting equipment, needing moving materials or prompt package notifications -- we can solidly rely on Tommy and his team of professionals to a l w a y s take care of our business and us. We wouldn't do business with anyone else b u t them! -- Rowdy & Delena D.

Delena Denham 
Rating:
5.0

Customer did not leave a comment.

WARREN WELKER 
Rating:
5.0

Customer did not leave a comment.

Guy Pasco 
Rating:
5.0

Customer did not leave a comment.

Vernel Brewington 
Rating:
5.0

Customer did not leave a comment.

Leigh Taylor 
Rating:
3.0

Discontinue use of your app unless you want to lose customers or... Make initial registration s at a U-haul that takes responsibility for getting all of the customer's information entered correctly and that all the customer has to do is find the truck and get the combo lock. Probably not going to use uhaul for a few years after this hellish experience and inept apology.

Donald Griffiths 
Rating:
5.0

Helpful, friendly, efficient!

april kirkley 
Rating:
5.0

nothing

Davy desoto 
Rating:
5.0

Customer did not leave a comment.

Juliette Fontaine 
Rating:
5.0

Customer did not leave a comment.

Marat Katsov 
Rating:
5.0

great service made it easy

Robert Cranford 
Rating:
5.0

Superb. Profeepssional. Responsive. Helpful!

Dennis Howard 
Rating:
3.0

I was happy to find a truck with short notice. The attitude of the clerk behind the desk was not conducive to me returning to that location.

Kenneth Copeland 
Rating:
5.0

Customer did not leave a comment.

WARREN WELKER 
Rating:
4.0

The gentleman who helped hook up in the rain and there at check in was extremely helpful and courteous. Yiu don’t want to loose that guy! Better give him a oay increase!!

Robert Decker 
Rating:
3.0

The location wasn't at fault, but despite my moving to Belgrade, Montana, which was clearly articulated, I was initially told to return the trailer to Potosi, Missouri. MO isn't MT and where the heck they got Potosi I can't fathom.

Warren Weber 
No reviews have been submitted for this location.

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