It's great to have a nearby UHaul dealer. The gentleman was pleasant, helpful and available when needed.Dale B.
Customer Reviews for Warnerville Self Storage
U-Haul Truck Share 24/7© Location
Warnerville, NY 12187
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Gina H.
The staff member who took care of me was very pleasant, knowledgeable and most of all went out of his way to be helpful. I will definitely be back for any U-Haul needs in the future.Greg F.
Customer did not leave a comment.ELDEN C.
The dealer was an absolutely fantastic customer-service oriented gentleman who made our change of plans so very easy and was extremely helpful. He was the best!Robert L.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Paul T.
Very friendly and helpful.David C.
Customer did not leave a comment.Billie Jean B.
Everything was fineJoanie O.
Keep up the good work.SCOTT D.
WARNERVILLE storage was great! They were able to help me every step of the way. I would definitely recommend this location.Timothy F.
Customer did not leave a comment.Mary P.
Customer did not leave a comment.Bobbie Jo B.
I rented the truck from cobleskill collision you confirmed that they did not have a truck it got sent to perones he did not have it you changed my rental time to one that would not work for me perones would not help me I called Waterville and rented one from him .Why do you rent what you don't have ? You screwed my plans upRICK H.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.Eric H.
Customer did not leave a comment.Argirios Z.
Customer did not leave a comment.Nicholas W.
App would not workVic S.
The gentleman in the office was a pleasure to deal withCraig E.
It was a smooth transaction and truck was very clean and it worked out well. Very nice man at the desk.Colleen B.
Customer did not leave a comment.Sandra K.
The mobile sign in and return was frustrating and won4 do that again. But the location and vehicle were perfect. Thank you.Roxanne E.
Customer did not leave a comment.HEIDIMARIE B.
The owner Greg was great helping me with the reservation. He treated me like a best friend. I'd recommend Warnerville Uhaul to anyone needing a truck.Dan B.
place was a muddy mess.pot holes all over.David E.
Easy pick up and drop offJeffrey W.
I got charged for a cleaning fee, it was clean.Juanita S.
Customer did not leave a comment.JOHNJAMES C.
never met or saw anyone there, door locked at 2pm, left trailer and called uhaul number to tell attendant that the trailer was left on the lot- put out the word that phone contact necessary to get appoint to have place manned.LARRY P.
Customer did not leave a comment.RONALDSTEVEN L.
Your truck broke down and it cost me $350 for a tow which I haven't been paid forray R.
The owner was a real gentleman and opened for me even though it was a Sunday when he's normally closed. He also hooked up the trailer for me. He also literally went the extra mile by driving to the location where I was picking up my lawn tractor to return my drivers license which I had left at his office. I couldn't be happierâ€¦CRAIGALLAN W.
No one was there when we brought the truck that knew what we should do,but this was a small town and they did have a sign saying what to do. It all ended up working out.DALE V.
Customer did not leave a comment.MICHAELW JR P.
No one there when dropped off.MARGARET J.
Customer did not leave a comment.Leonard H.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.Mark H.
Very accommodating and a pleasure as always.DOUGLASJ E.
Customer did not leave a comment.Juan L.
The owner was late but otherwise it was a reasonable experience.ROBERT A.
Your app is buggy - lost an hour of my time fooling with it 😱LANCE E.
Customer did not leave a comment.CHERYLA C.
It was excellentVALERIEFAITH C.
Our stuff got wet and ruined in the back endALEXMICHAEL EDWA A.
Mr.Furlong provide excellent service. Met with me after hours on the weekend. Anyone in the Richmondville/ Cobleskill area needing a uhaul should go to the Warnerville location.MICHAEL P.
The Uhaul Rental worked out great. Plenty of room & a comfortable ride. I would highly recommend renting a Uhaul from tbis location.THOMASP D.
The manager was very helpful and wonderful to deal with.JOSEPH C.
I had ordered a utility dolly and furniture pads for my move and was not provided with them, still was charged anyway. It in turn made my move more difficult and in result the move took longer than I had expected. I'm very upset and would recommend that anyone who orders such things makes sure that they are given what they paid for.Rose B.
Great Service!Ashley R.
Customer did not leave a comment.Judy Z.
Excellent serviceTammy P.
Customer did not leave a comment.WARREN, W H.
Customer did not leave a comment.DOUGLASJ E.
HORRENDOUS EXPERIENCE. When we arrived at our appointment time to pick up an auto transport trailer, the office was closed and locked. The local uhaul dealer wasn't answering the phone so I called the main uhaul help phone number and waited on hold for over 25 minutes to connect to a representative. The rep was very apologetic, and placed me on hold for another ten minutes while she looked for another location to help me. During that time, the local agent returned my call and told me he would arrive in ten minutes to help me. Once he arrived, he hooked the trailer up to my van and I was on my way. While driving my newly purchased car onto the auto transport, the apparently improperly installed hitch slipped off the ball and the entire trailer lunged forward and hit the back of my van, causing damage to my bumper and back panel. Luckily, I able to correctly connect the trailer to complete the transport afterward.Jared R.
Customer did not leave a comment.George K.
very easy and pleasant to maneuver the 26 foot into this lot.Jonathan C.
Greg was very helpfulDavid M.
Greg at this location was extremely helpful and accommodating to our needs. It was easy to pick up and drop off.DEENAMICHELLE S.
Customer did not leave a comment.Jane M.
It was very far from my homeWilliam N.
Customer did not leave a comment.Zhicong F.
Very friendly and great to work with and the cargo van was easy and a pleasure to drive and use for my project.STEPHENJAMES K.
Customer did not leave a comment.James F.
Customer did not leave a comment.Elaine L.
Customer did not leave a comment.MICHAEL B.
Customer did not leave a comment.Christopher S.
Lower the priceFrank G.
Customer did not leave a comment.Sieg O.
Customer did not leave a comment.Greg L.
I dropped off the truck and the man there called me about the key. I went right over with it and told him I didn't leave it as I wanted to be sure he got it and I wanted to be with him while he checked it over. Excellent service there too!Lora S.
Customer did not leave a comment.Trevor W.
Truck and tow Dolly ; would have been nice if they were able to be returned at one location instead of 2 separate locations miles apart.Rachel S.
Customer did not leave a comment.Guy O.
Customer did not leave a comment.Keith C.
Customer did not leave a comment.Dolly K.
Customer did not leave a comment.Diane K.
Customer did not leave a comment.Robbin E.
Customer did not leave a comment.lisa M.
Customer did not leave a comment.Erika A.
This location is I expected it to be. Small, local drop-off location. Not their main business and I we were treated like we were out-of-towners and would never be back. I understand this attitude but it isn't very inviting.Joan G.
Customer did not leave a comment.Dave L.
muddy yard...larry F.
Had no issues service went great I didn't have the right size hitch ball and one was loan to me you can't beat service like that thanks againVictor G.
When a customer pays the full day rate dont call at 7 am ... And when furniture dollys are rented2 ... Dont provide 2 hand trucks that werent even useable for the operation and due to timeline and appropriate rented equipment being provided 1 worker was injured . The U-Haul rep was courteous ... But that face remains your company has now had 2 out of 2 rentals a disaster ... As this is the 2nd time of failures . 2 different locations and these are the results... I don't believe any further business will be conducted with your company. Recommend sending people to various locations periodically to go through the entire rental process and provide feed back to corporate and vendors as these static failures will net reduction of company profits .Gary Y.
I am awaiting a representative to listen to the voice recording of a conversation. Apparently nothing was in writing. I was charged one extra day. When I was assured I would not be charged for a whole day providing the truck was back before 8 am...So the specialist this am was not helpful and a bit rude....But the overall experience was wonderful.Helen P.
Customer did not leave a comment.Heidi B.
Customer did not leave a comment.GILBERT C.
Customer did not leave a comment.CHARLES M.
The service was fine, but before we reserved this truck we got a call, and we were told that there was not trucks available. That was crazy and wrong.Daniel L.
Customer did not leave a comment.PETER S.
Customer did not leave a comment.Daniel G.
The location was an alternate location from the one at which I reserved the truck. the change of locations added over two hours to the length of my drives and to my already long day. This is the fault of the location operator. It was a failure of the central network.JOSEPH R.
Customer did not leave a comment.Gerry W.
After the Cooperstown and Oneonta locations canceled our trucks, we went to Warnerville to pick up our 15 footer. They were super nice, despite us being a little late (it was farther!) and the truck was great. The pads were not included, but he took them off our bill so we had no problem at the other end and said to call him if there were any problems. Good communications, very helpful.Sarah W.
He went out if his way to help and provided us a larger vehicle than we had reserved at no extra charge. Good customer service practices. I'll use this location again in the future.Mark W.
Customer did not leave a comment.Lucas J.
Cliff was very helpful and took care of the rental in a timely fashion.Alexander J.
was not aware I was coming and were not there. mechanics working in the attached shop were loud, using foul language while I waited for the rep to show.Privacy R. | First Impressions
I ended up not needing the storage unit but would use this reservation service again in the future!Privacy R. | First Impressions
excellent customer servicePrivacy R. | First Impressions
I spoke with someone from the number provided and they said they had my email confirmation and would meet me to let me in to my storage unit. I arrived and all of a sudden I had no unit available.Privacy R. | First Impressions
The gentlemen was eager to help and got me in my storage unit right away. Excellent customer service and rates!Privacy R. | First Impressions
Service was great, fast, and easy.Privacy R. | First Impressions
Didn`t utilize the locationPrivacy R. | First Impressions