Truck was rough to drive. Service was excellent. Thank you very much.
Edward H.
Customer Reviews for Wareham Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The person who helped us was so helpful and nice!
MARK C.My web reservation was a complete failure, but fortunately the on-site Rep. was able to take care of my problem quickly.
John A.They need to maintain their equipment. The truck needed an alignment really bad. It was all over the road & hard to steer.
Stacey M.Final price should be clearer. Extra charges, fees, should be transparent.
Alex M.Have a broom available so the cab and cargo area can be swept after use. Improve online check-in procedures
Sylvia L.perfect.
STEVEN D.The location was great but stop fucking emailing me. The job is done what ya want me to tell your how well your easy project was the best. It was a average service with average results. With to many emails after the service is complete I paid I moved and I'm done leave me alone! Thanks five stars
Sarah C.Everyone that helped me were great. Thank you to everyone.
Mary Jane B.Night & day experience compared to pickup. Drop of was seamless. Staff friendly & so welcoming. The whole process was painless, quick & exactly as it should be.
MATTHEW L.Let the customer know that the person on site can't help you and provide a 24/7 telephone #. Give more info on steps to get key and where to return keys. Took too long on phone to speak to someone for help!
Monica K.The employee was great! He waited for us, and explained how to register online to save time.
Allene P.vehicle was not very clean but useable. We are also being charged for fuel that we actual put in the vehicle less then 1 mile from there location.
RICHARD Z.I was charged the wrong amount for the rental - estra fees that did not apply - improve your billing system
Philip K.Everyone was very friendly and helpful. Web pages don't always work for online checkin. I was quite grumpy after attempting and getting 404 Error. Truck was in great shape and though reasonably clean, I wouldn't say it was as clean/sanitized as they said it would be for these "crazy times."
REBECCA H.Great, speedy service, with no hassle.
michael H.There was an issue with the lock box which made the pickup extremely PAINFUL! The Wareham site and the 1-800 number were both unable to give me the lock box number NOT HELPFUL!
Anita S.Movers I hired never showed, being able to get a truck quickly and splurging on a lg dolly made a tough day easier. I was able to move everything by myself. The rental process was easy peasy.
Jodii M.Very helpful and friendly. Overall, was a very smooth experience.
Troy F.It was almost a total diaster, uhaul switched my pickup location and the attandant had no clue how to do anything , I was on a very tight schedule and had to go to four different places before I finally got my truck if it wasn't for the self storage guy I would have been screwed. Don't do anything online , deal with someone face to face
David H.One of the best rentals experiences I have ever had!
Mark S.Good and fair rates, gas tank was already filled, Truck was pulled out front making it easier on me and the staff was great. Thank you to henry for a great experience. We will be back whenever we need to
Hayley A.Very nice employee. Table area inside where I waited for my ride.
Scott T.agent was friendly and helpful
Michael K.It was a bit confusing when I returned the truck after hours. It took about 1/2 hour to figure exactly what should be done with the truck Finally, someone at the storage area who was using his storage center helped me out. I think a sign at the location of what to do would be most helpful.
Kristin F.The paperwork is all messed up Been trying to fix your errors since Sunday.. Awful awful I will never rent u haul again
Leo C.I had difficulty obtaining my vehicle prior to the store opening, This was due to the website having difficulty uploading my verification picture. I did not order or request the accidental insurance,but was charged it on check out . !!!!!1
Edythe S.The employee at Wareham Storage Charlie, was very helpful when I ran into a glitch dropping off the truck as far as completing the transaction & paying for the rental of the truck & dropping off the key. All in all a good experience & very reasonable price.
Lori W.There appears to be a disconnect between U-Haul and Wareham Self Storage regarding purchase of moving supplies. They gladly provided me with the items I purchased from U-Haul, however they indicated that these were not U-Haul materials.
Sylvia L.Very pleased with the ease and speed of drop off. The staff was pleasant and friendly.
Carl C.Have a spare key somewhere. And maybe have the uhaul drop off service put more than 1/8th of a tank in the vehicle. Also take money off the balance if there is more gas in the vehicle than there was before.
Christine D.Vacuum the truck bed after each use. There was a lot of dog hair in the van I rented. Otherwise it worked great thank you
Steven D.Vacuum the cab before the next user.
Heather G.Both locations I selected got changed prior to pick up without notice
Julie P.The location was overwhelmed with customers right when they opened. The was one employee, he handled everyone in the order they came. Very good at his job, even though he had said he hadn't been working there long.
Steven P.Very good customer service. George was very helpful!
Kelly C.Extremely accommodating and helpful.
Lisa K.Very professional . No grey areas in contract. Happy all around. Reasonable .
ALLAN J.The gentleman who's helped us was wonderful, really helpful.
Victoria G.George and Gerry went above and beyond, they are professional, and courteous . I highly recommend Wareham Self Storage for storage and U Haul truck rental.
Marcia H.