El cliente no dejó un comentario.deana L.
W&W Storage Solutions #3
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Edward Z.
was over charged x2. now 25 days no phone call, you only get to call center who is in charge,david H.
Very odd approach to returning the trailer. Never met with anyone and never received a receipt for return or email confirmation of return. Not at all comfortable with this arrangementWesley Z.
The truck was not at the location it was reserved. The truck was not ready at the new location across town. This caused a delay in meeting with the movers I reserved through U-Haul. The movers said because I was late they did not show up. I am hopeful for a refund of the movers I paid for and reserved through U-haul because they need not provide a moving service because U-haul did not have a truck ready.Janay R.
Did not interact with staff because we did a after-hours pick up and drop off. Truck was very easy to find but was parked in a very muddy area, might suggest parking them on the pavement when they're being picked up. Truck was in good condition and staff had placed our dolly in back as requested. Thank you. However the truck did seem to have some trouble accelerating after 1st gear while loaded and even empty. Def preferred this experience over the uhaul center in town.ADAM M.
Had to put gas in before I could drive it off the lot. No problems overall.Gloria F.
The man that was in charge was so help full it would be hard to give him credit for all the helpWILLIAM N.
El cliente no dejó un comentario.Tanazia J.
El cliente no dejó un comentario.Candice B.
Truck does need a new set of wipersJessie M.
El cliente no dejó un comentario.Joe K.
El cliente no dejó un comentario.Rebecca F.
El cliente no dejó un comentario.Caldonia M.
El cliente no dejó un comentario.Bridget C.
El cliente no dejó un comentario.Harry C.
El cliente no dejó un comentario.Jacqueline L.
El cliente no dejó un comentario.Robbie M.
Very nice gentleman, but the uhaul software was terrible to use. Something needs to be improved with it.DANIEL K.
El cliente no dejó un comentario.gloria U.
El cliente no dejó un comentario.Paula C.
a 26 footer truck on site with broken windshield for 2 weeks. Dealership has erratic internet which doesn't allow contracts to be completed at time of return. No sense of urgency on check-out or return.Tom G.
El cliente no dejó un comentario.jeff G.
El cliente no dejó un comentario.ROBERT H.
The cargo area was full of debris, I had to clean it out before I loaded it. The interior windows were smudged and the inside of the truck was full of animal hair,otto B.
El cliente no dejó un comentario.Teresa G.
El cliente no dejó un comentario.central C.
Give me a trailer that doesn't feel like it's pulling sideways, and a roll up door that pulls up easily. I person running the pickup location so I had to wait 30 minutes to get out of there. Do you even look at the property before you authorize a dealer??Matthew S.
El cliente no dejó un comentario.Alan H.
El cliente no dejó un comentario.Mathew O.
I had reserved a truck at W&W Midland Al but when I got there they were not open. We call the number on the door and was told me the truck would not run go to another location.Should have went to another dealer!Larry D.
El cliente no dejó un comentario.Jennifer H.
Keep up the good work!VAN M.
El cliente no dejó un comentario.Lee M.
Have More Trucks Available in Eufaula!!!Derek T.
El cliente no dejó un comentario.CURTIS T.
El cliente no dejó un comentario.frank C.
The man working there was nice and helpful. He had trouble with his printer. The trailer brakes were not working and trailer had not been swept clean.Margaret R.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Blake W.
Very good customer service. Friendly help. He ensured the trailer was attached/secured properly. He also MADE me test brake, running and all turn signals. Will definitely use again.Anthony G.
El cliente no dejó un comentario.Angela G.
El cliente no dejó un comentario.DANNY E.
El cliente no dejó un comentario.CHRIS E.
I wish that I would have had at least a 24 hour notice that the truck I ordered online was not available, and that no trucks within a 60 mile radius were available for that matter. It left me with no other alternatives and it ended up costing me much more than the $50 they offered to recover from the reservation they cancelled.Craig C.
El cliente no dejó un comentario.DWIGHT Y.
Excellent customer service, nice peopleEDGAR G.
Excellent rental!Brian S.
I was very satisfied with the deal!EDWARD S.
did not have the appl. dolly i had resverJAMES D.
Fast, convenient, friendly, cost effective. Great experience.MICHAEL W.
My 6'x12' trailer rental was a little hard to get off my hitch. I had to jump on it to get it to release. I was not expecting that. Not a problem, just a comment! Thanks for being available.EDWARD S.
Make sure all trucks are checked properly ...including fuel gauge. Mine wasn't causing me to put to $75 tomuch fuel in tank upon returning truck. Now fighting for a refundTanya M.
El cliente no dejó un comentario.tommy A.
Locks on the trailers would make a customer more comfortable dropping it off after hours.Jason P.
outstanding Service. Outstanding professionalism.SAVILLA J.
Truck was not available for me to pick up until nearly two hours after the time I requested. Also, a mistake on the contract that indicated I had rented a dolly caused me to have to spend an hour trying to rectify the situation when I tried to turn it in. Finally, since I had only one copy of my contract, I was unable to drop the truck off after hours and had to make a return trip the next day to do so. Will not be using U-haul in the future.john F.
Everyone was very polite and great with assistance. Would definitely rent from them again if I'm ever in need of a Uhaul and wld highly recommend them to anyone that I may know that's in need of a uhaulROSLYN B.
The vehicle was in poor condition !!!!APRIL C.
I enjoyed my experience with U-haul and will definitely consider renting from you all in the near furture.JEONIE W.
El cliente no dejó un comentario.Adam M.
El cliente no dejó un comentario.KIMBERLY G.
Call and touch base a day or 2 beforehandJack D.
they were very nice and quick! the only issue I had was they kept swiping my debit card and never told me what or how much they were charging to my card until i turned the uhaul in thn a guy said nothing was charged until i brought the truck backSHEEKA C.
El cliente no dejó un comentario.RICHARD M.
El cliente no dejó un comentario.Kathryn S.
Great people. Good to deal with. ThanksROBERT B.
The lady working in there was unaware how to operate the system. They gave me the wrong truck. Charged me an extra $50 on top of the rental rate and mileage. Had I known this was goin to be such a headache with them I would have quickly rented somewhere else. Going forward I most definitely willTRAVIS H.
El cliente no dejó un comentario.Aimee R.
El cliente no dejó un comentario.DANNY H.
El cliente no dejó un comentario.JONATHAN B.
El cliente no dejó un comentario.DAISY A.
El cliente no dejó un comentario.HAROLD B.
El cliente no dejó un comentario.CARL P.
Great service wonderful experience would recommend to everybody.AL H.
I got a tow dolly. I was not informed on how to use. I had called prior to picking it up and asked if they (uhaul) would attach my car to it and was told yes. The fella who waited on me was a little disturbed and told me he was not suppossed to assist me. My son had to help him. I was not told that I had to stop and check to make sure the straps did not come off. My whole trip (600 miles) I had to stop, as the straps continually came off! It was not til I called Uhaul's l 800# that I found out there was a video to show me how to install. This experience was VERY messy and this location was not informative at all!!ROCHELLE M.
Bryant, answer all my questions, very happy.DAISY A.
Excellent customer service and assistance! I would used again!GREG R.
El cliente no dejó un comentario.NATALIE H.
El cliente no dejó un comentario.Chris S.
well pleased with staff, and vehcile....was easy to check in and out of rental.......thanks....ALLEN H.
El cliente no dejó un comentario.DANIEL F.
The truck had not been well swept out after prior use. There were pieces of cardboard, nails, screws, and bobbie-pins(!?). The tank had not been filled. Needle was sitting below full. Not a huge problem, but it would have been nice to be able to drive further before having to fill up. By calculating mileage I got myself, it appears that it was probably 8 gallons short of full when I got it. It leaked. Furniture & pads inside were soaked despite the fact that I was not driving in heavy rain.ANN W.
This is the second time we have used thislocation. Mr. Steve Waters has been very helpful. Great experience both times.MAVIS G.
El cliente no dejó un comentario.SCOTT E.
El cliente no dejó un comentario.aaron C.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.CHRISTOPHER G.
El cliente no dejó un comentario.Travis W.
The 5x9 trailer that I reserved was not there when I went there to pick it up. The staff was helpful to rent me something else (5x8 trailer). The staff was friendly and responsible.NOBUAKI T.
thank youLILLIE L.
El cliente no dejó un comentario.LELAND G.
El cliente no dejó un comentario.SANDRA H.
El cliente no dejó un comentario.MARTHA S.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.EUGENE B.
El cliente no dejó un comentario.KEVIN H.
Absolutely "above and beyond" type of service from Steve! THANK YOU!!WENDY V.