Before you send people there, make sure someone will be there. No one was there,, and uhaul had just moved us,, we had to drive to another location because there was not a truck there, which we had reserved 3 months ago. So we get to the 2nd location, no one there and we called, left messages and finally got a # where a nice lady, Veronica, helped get a manager over to get us a truck. Very nerve racking morning. When we were on a schedule.SUSAN F.
Customer Reviews for W&W Management Group LLC
(U-Haul Neighborhood Dealer)
Phoenix, AZ 85017
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 12 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Threva H.
There was no one there to assist and they forgot the dolly forcing us to go to another location for that.Cameron G.
El cliente no dejó un comentario.Daniel F.
My reservation was for 9 AM. The guys at that location didn't get there until 10 AM pushing my day back by an hour. This is a phoenix location in July - they later in the day the hotter it gets. That's what I was trying to avoid. The office had no AC and looked a complete mess under construction. The truck wasn't even ready and they made me wait while they swept it out (didn't mop it). And the cabin of the truck smelled like feet. It also looks like they double charged me. I have one posted transaction of 101.06 (matches my receipt). And another pending transaction of 99.41 (hopefully this falls off and doesn't get charged to my account). All in all this was a horrible experience.Brandon H.
El cliente no dejó un comentario.BREVIN C.