Customer Reviews for Wandas Rentals
(Distribuidor de U-Haul del vecindario)

703 comentarios

1706 W Armitage Ct   Addison, IL 60101

(630) 812-1423

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: 8 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(630) 812-1423

1706 W Armitage Ct
Addison, IL 60101

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: 8 a. m. - 12 p. m.
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Very helpful

Martin K. 
Clasificación:
2.0

Please hire or train the customer service representative dealing with customer.

Afroz M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN J. 
Clasificación:
4.0

Customer service was excellent

DANIEL F. 
Clasificación:
5.0

The location and communication with the owner was excellent. I had issues with the main Uhaul website during return, and with a quickly-returned call to Wanda was on my way!

Jennifer T. 
Clasificación:
5.0

No suggestion.

Ronald H. 
Clasificación:
5.0

No suggestions! This was an awesome experience, and I expected it to be harder!

Scott G. 
Clasificación:
5.0

I have rented at this location a few times now and it has been a pleasure renting here and working with Luis. Luis is always helpful and takes pride in his work. FIVE Stars!

Dean G. 
Clasificación:
2.0

Facility is inadequate dirty and not customer friendly.

ARTHUR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETRO K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom L. 
Clasificación:
4.0

El cliente no dejó un comentario.

James A. 
Clasificación:
1.0

Overpriced

NICK L. 
Clasificación:
5.0

Equipment was available as reserved. The equipment and facility were clean. The people were friendly. Would rent here again.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

Luis was very busy but professional with a bit of fun.

Ann O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vince M. 
Clasificación:
1.0

Air conditioner wasn't working. Truck wasn't clean to begin with. I cleaned it, swept the cargo box and still got charged $100 for cleaning. Emailed the place and no response. Will never use u-haul again.

EDWARD Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUADALUPE F. 
Clasificación:
4.0

El cliente no dejó un comentario.

SEKHARAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ENRICO C. 
Clasificación:
5.0

Very courteous, quick and helpful. For mr it was close and easy to get to. Will definitely use them again.

STEPHEN C. 
Clasificación:
4.0

the lock was very difficult to open . It would not move so I could put the combo in the links were stuck. I also could not download my driver license it took me about a h our to get on the road.. When I got in ONce again I could not down load a picture of dashboard and Customer service was taking so long on hold. I was able to put the keys in the back and lock the door. I was on hold with customer service for 27 minutes before anyone answered. there should be a emergency contact number for Owner of location. ABSOLUTLEY REDICULOUS!!! I wasted two extra hours. *** almost forgot** the seat belt warning light kept going off even though i had it on . VERY ANNOYING stressful experience.

Kimberley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marisol G. 
Clasificación:
5.0

It was nice to get to drive a brand new van! Gracias

CHRISTOPHER R. 
Clasificación:
1.0

It is truly a crime that your employees take advantage of the public. I will be posting a scathing review of the dishonesty of your employees. Attempting to nickel and dime customers does not win you loyalty. Your employee told me they are moving to a gated community in Ohio. I can see how that is possible when scamming people when they return the truck. My review will be posted.

Alex M. 
Clasificación:
5.0

On the rental truck we did use the back door had a bad caster in it and if the door went up to far it would catch on the right side. Just a bad caster bearing needs to be replaced. Otherwise nothing else to report. Friendly and quick rental

Shawn L. 
Clasificación:
5.0

I hate the fact that I was never asked about adding the safe move insurance to the agreement. Luckily I caught it before leaving the premises so that were able to correct it but I've seen this before with multiple U-haul locations so I suspect this more or a policy than an accident.

Eric M. 
Clasificación:
5.0

NONE

JOE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sign W. 
Clasificación:
5.0

Nothing but excellent customer service. I will definitely recommended.

Miguel R. 
Clasificación:
1.0

Didn't tell me that there would be a $50 fee everyday for extending my use. Charged $200 cleaning fee for somthing they had to only wash out. Added $98 coverage fee to my bill and didn't ask me about it when given the vehicle to me.

KRISTINA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

louis D. 
Clasificación:
5.0

Everything was good but the truck should been clean

tracy T. 
Clasificación:
5.0

You guys have great hospitality, and that's everything but a cup coffee.

DONZELL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phuong P. 
Clasificación:
5.0

Fast check in and efficiently checked out Nice clean and safe mask up and safe social distance Will recommend this location and it's employee very friendly

monica R. 
Clasificación:
1.0

I was charged for insurance. when I declined the option online, then they would not reimburse me the 25 bucks will never use this location again.

Angela C. 
Clasificación:
4.0

Educate employees on the exceptions for mask wearing.

steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mohamed M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke W. 
Clasificación:
5.0

Easy and efficient to pick up the truck.

David P. 
Clasificación:
1.0

Be aware do not go there...they are cheater..carefully when u go there

sid K. 
Clasificación:
5.0

El cliente no dejó un comentario.

emira Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Irving Ricardo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn W. 
Clasificación:
5.0

Very professional service and nice gentleman!

phili M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

This location is doing a excellent job ,10 for Mr Santos Service ...Thanks for asking. HAPPY NEW YEAR 2021

Hermes A. 
Clasificación:
5.0

Nada

Alfonso J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

Everything was perfect! I rented from this location a few times now every time I do im happy with everything about it. Fast and easy service!

CHARLES M. 
Clasificación:
5.0

The gentleman who helped me was extremely friendly and helpful. Really great experience renting a trailer. I would go to this location again.

JIM C. 
Clasificación:
2.0

I was charged 2 times after the drop off. I sent an email back and no one has responded yet. Can anyone answer me please.

Joseph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

sign W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey R. 
Clasificación:
5.0

The best customer service I have experienced when dealing with Uhaul!!!

Noor S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariusz S. 
Clasificación:
5.0

Amazing customer service! Friendly and accommodating! I will be back and tell friends!

Maria E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herman M. 
Clasificación:
5.0

El cliente no dejó un comentario.

stoyan K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joannes O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZORAN R. 
Clasificación:
5.0

Luis was very help full and explained everything perfectly.

Damian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sign W. 
Clasificación:
3.0

Fill gas tank upon pickups Rear tires needed to be replaced. Low tread....dangerous

Charles W. 
Clasificación:
2.0

I was very frustrated because I placed an order online for a one way trip. This locations (Wanda's Rentals) apparently doesn't allow that, so I got rerouted to another location an hour away. I called Wanda's Rentals to discuss and they offered me a great deal and cancelled my one way trip and I did a pick up and drop off with Wanda's. I even got a confirmation email. Upon arriving at Wanda's and online checking in, I was told that I didn't have a reservation and that no truck was available. I was very frustrated and explained my story. The representative said he was the one I spoke to on the phone, so he found me a way to get a truck and told me to bring it back as soon as possible and not the 10 hours I had requested. After that, he asked who was moving me and shared negative things about the company I had chosen. I was very frustrated with the experience. Lastly, he is very talkative which his nice, but inconvenient for people who are waiting outside in the cold because only 1 person is allowed in the store at a time for COVID. It would be great to be on task and focused so that it is working more efficiently.

Eleanore T. 
Clasificación:
5.0

The manager was extremely helpful, knowledgeable and very professional. Greatly appreciate the support with the connection and commissioning of the utility trailer to my truck. Gracias

albert D. 
Clasificación:
3.0

I paid an extra $16 for a service I did not need. I was told UHaul MAKES you get the insurance and I have to pay the $8 a day charge!!!!!! My full coverage car insurance covers this. That's not right!

Christine L. 
Clasificación:
4.0

The truck ran fine, but the cab was really loud. I could barely talk to another person in the cab, especially on the highway. Also, when I talked to the Uhall representative on the phone, they told me that I could pick up the truck at 7am, but when I arrived on Friday, the place didn't open until 8am. Just make sure that the scheduler on the phone knows when the rental shop opens.

Timothy M. 
Clasificación:
5.0

Great experience, truck and office were clean and sanitized

Peter G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brockton P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio C. 
Clasificación:
3.0

The representative was friendly and helpful. He made the pick up easy buy giving me a call and letting me know the unit was ready for pickup.

Michael Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa S. 
Clasificación:
5.0

Mark previous dents before leaving facility

Lori L. 
Clasificación:
2.0

The truck was not clean upon pick up. There was a bunch of trash in the back when I pulled up to my destination.

Hayden A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
4.0

El cliente no dejó un comentario.

anthony T. 
Clasificación:
4.0

The initial location to pick up the truck was confusing as to exactly where they are located but their Owner/Manager gave me better directions of where to find it as it was not picking on the the GPS. The dolly reserved was not on the truck at the location I reserved. Instead had to drive to another location to pick it up which cost me time. The manager was very nice and accomodating in spite of the inconvenience.

Yvette L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill K. 
Clasificación:
5.0

N/C

Alyssa M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba