Customer Reviews for W&W Power Sports
(U-Haul Neighborhood Dealer)

310 reviews

720 S Main St   Randleman, NC 27317

(336) 498-7378

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 8:00 am - 2:00 pm
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(336) 498-7378

720 S Main St
Randleman, NC 27317

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 8:00 am - 2:00 pm
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHARLES BRUNK 
Rating:
5.0

n/a

Carl Spano 
Rating:
5.0

Customer did not leave a comment.

angem balbelde 
Rating:
5.0

Customer did not leave a comment.

Bryan Webb 
Rating:
3.0

It was on a saturday when I rented the truck and the Lady ask how long I would need it for and I told her for 3 or 4 hrs but she told me that they closed at 1pm but where I was going to go to pick up a Piano and the Lady would not be there until 4pm but anyway we got the Piano and I returned the truck and was charged a $20 fee for returning it late and I thought that this was a little over board .

GEORGE WILSON 
Rating:
5.0

Customer did not leave a comment.

Richard Melton 
Rating:
4.0

The people were very nice !

Benjamin Price 
Rating:
5.0

Everything was great at that location too.

Tim Trogdon 
Rating:
5.0

The woman that helped me was phenomenal. She kept her store open 10 later than usual waiting on me to get there. On top of that she was super friendly and caring. She was the best uhaul representative I have ever rented a truck from and I rent trucks almost everyday. Thank you so much

CHARLES JONES 
Rating:
5.0

Customer did not leave a comment.

Michael Ingold 
Rating:
5.0

The truck was clean but it had a warped rotor or something wrong that made it shake violently every time I used the brakes. This was very dangerous mostly driving through the mountains.

Kenneth Zimny 
Rating:
4.0

Customer did not leave a comment.

JONATHAN GARNER 
Rating:
4.0

Customer did not leave a comment.

Tammy Kinney 
Rating:
5.0

Customer did not leave a comment.

gail smyre 
Rating:
5.0

Customer did not leave a comment.

Clayton Miller 
Rating:
5.0

I enjoyed my experience

Denna Kennedy 
Rating:
5.0

Customer did not leave a comment.

Michael Green 
Rating:
5.0

Had plenty of trucks and trailers. Not the small mom and pops location that might be expected here. Carol was AWESOME!

Bryan Graham 
Rating:
2.0

The customer service rep had a very poor attitude. It was like a hassle for her to do business with. The truck was fair, maybe due to local rental. But I will not go back or recommend the Randleman location to anyone.

William Haga 
Rating:
5.0

Very friendly and courteous, top-notch service

Jennifer Maners 
Rating:
5.0

Customer did not leave a comment.

Glenda Slayton 
Rating:
5.0

Carol was very nice to wok with. Equipment was ready when I arrived. I highly recommend this location.

Denise Saunders 
Rating:
2.0

The truck was parked where you have to drive over a curve to leave. I was missing my appliance dolly I asked for, and found out later that the half dozen moving pads I aaked for also weren't in there. Only the typical complementary bag of them on the side.

CARL-DAVID BARKLE 
Rating:
5.0

All good.

peter marshall 
Rating:
5.0

The owners were excellent. They are courteous and go above & beyond to provide top notch service.

RICHARD WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Karen LaPointe 
Rating:
5.0

Everything was great

DOUGLAS CRAVEN 
Rating:
5.0

Customer did not leave a comment.

HUGO ESQUIVEL SANTOS 
Rating:
5.0

Customer did not leave a comment.

LeConte Livingston 
Rating:
5.0

Customer did not leave a comment.

Carson Snyder 
Rating:
5.0

The lady at the front desk was very professional and helpful!!!

ORLANDO LARA 
Rating:
5.0

Everything is good

LEONARDO ARDILES 
Rating:
4.0

Customer did not leave a comment.

Claudia Michaelangelo 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BUNCHANAN 
Rating:
5.0

She was awesome. She even came in when she was closed to help me out.

Brandon DiBlasi 
Rating:
4.0

Customer did not leave a comment.

Justin Hutchison 
Rating:
5.0

Customer did not leave a comment.

GABRIEL MENDEZ 
Rating:
5.0

Best place I have ever rented from

ALVIN POWESKA 
Rating:
1.0

Left us in the rain to hook up the trailer. Good thing I was familiar with doing so. Wiring harness had broken tab in it fron prior renter. So it would not plug into my vehicle. I had to go inside and ask for a different harness that did not have a broken wire end in it. Was greeted with a sarcastic " Sorrrry". And given a different harness. Very filthy place and filthy people. Customer Service Sucked and I will never rent from U haul again. Their are better people that would appreciate me as a customer. That would stayed out there and helped me. Very disappointed in Uhaul. Looks like I'm a Penske guy from now on. Seriously I don't rent that often, but when I do. I expect to be treated like a decent person.

robert turner 
Rating:
5.0

The employer working was ecstatic to work with , we had to get a uhaul while out of town and she was very insightful and helpful about the hookup and had all the equipment we needed to purchase , because we drove a car that didn’t have a ball or the light plug and everything we needed she provided , 10/10 recommended

julia johnson 
Rating:
5.0

The lady was great and very helpful.

LATISHA JONES 
Rating:
4.0

Staff was extremely nice and polite......the location for truck pick-up was odd. The lady that helped me was incredibly nice. No complaints otherwise.

Michael Dees 
Rating:
5.0

I can't say that anything needed to be improved myself and yes my experience was great couldn't have asked for a better person taking care of me that day

MICHELLE ELVINGTON 
Rating:
5.0

Awesome experience.

Bryan Webb 
Rating:
4.0

Customer did not leave a comment.

David Dyer 
Rating:
5.0

Staff was knowledgeable and very helpful. Nice atmosphere to do business. Would definitely use them again should the need arise.

SAUNDER HOOPER 
Rating:
5.0

Customer did not leave a comment.

EDRIC GRAY 
Rating:
5.0

Great customer service.

DENNIS LAMBETH 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE WILSON 
Rating:
5.0

Excelente

JOSE TORRES 
Rating:
5.0

Great place.

FRANCISCO OSORIO 
Rating:
5.0

As a frequent U-Haul renter, I give this location every bit of 5 stars. Equipment was ready, check in was fast and customer service was excellent.

Kristen Jones 
Rating:
4.0

Customer did not leave a comment.

CHARLES PACE 
Rating:
5.0

Was so nice and helpful, they really went the extra mile!

MARK SHELTON 
Rating:
3.0

It was fine

William Kincaid 
Rating:
4.0

Attendant was very courteous and helpful. Down to earth & thorough.

JAMEYLINN MASON 
Rating:
5.0

Sharon is a pleasure to work with!

Robert Steiner 
Rating:
3.0

Customer did not leave a comment.

Victor Thomas 
Rating:
3.0

I reserved a truck rental for 8:00AM to be done on my mobile device upon arrival. When I got there, I did what U-Haul told me to do, but the U-Haul website said I would need to wait another hour until 9:00AM when the store opened to give me the key to the truck. Why did U-Haul let me reserve a truck for 8:00 if the store needs to be opened in order for me to get the keys? I don't understand. It says 24-7 rental, but I guess that only applies if someone is there to give you a key.

Steven Dillon 
Rating:
5.0

Customer did not leave a comment.

Madison Webster 
Rating:
5.0

Customer did not leave a comment.

ROB STEINER 
Rating:
5.0

Customer did not leave a comment.

LARRY Garner 
Rating:
5.0

Carol is the only person I prefer to rent from! I know I will always receive the upmost professionalism and quality!

William Saunders 
Rating:
5.0

Customer did not leave a comment.

OscarB PALMER 
Rating:
5.0

Customer did not leave a comment.

Michael Clonts 
Rating:
5.0

Customer did not leave a comment.

William Saunders 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Dixon 
Rating:
3.0

Customer did not leave a comment.

MATT MAY 
Rating:
4.0

Customer did not leave a comment.

TROY AUSTIN 
Rating:
5.0

Good people and very helpful - they helped change my hitch ball to the proper size.

KIMBROUGH HAINES 
Rating:
3.0

Customer did not leave a comment.

John Kovalski 
Rating:
5.0

Easy in and out. No waiting essentially. Friendly service

marc provenzano 
Rating:
5.0

Customer did not leave a comment.

Roger Brittingham 
Rating:
5.0

Customer did not leave a comment.

MISTY COLETRANE 
Rating:
4.0

Customer did not leave a comment.

John Bennett 
Rating:
5.0

Customer did not leave a comment.

Lisa Oxendine 
Rating:
5.0

The lady that helped me was very nice and courteous and even helped me hook up the trailer

DONALD NEAS 
Rating:
5.0

Customer did not leave a comment.

Douglas Terlecki 
Rating:
5.0

Customer did not leave a comment.

HUSTON TRIM 
Rating:
5.0

Customer did not leave a comment.

RENEE COUNTER 
Rating:
5.0

Customer did not leave a comment.

Steven Carreras 
Rating:
5.0

Customer did not leave a comment.

Donald Ouber 
Rating:
4.0

Customer did not leave a comment.

LORA STREET 
Rating:
4.0

Customer did not leave a comment.

ROBERT ANGLE 
Rating:
4.0

Very nice place and very helpful.

James Belanger 
Rating:
5.0

Customer did not leave a comment.

Richard Morris 
Rating:
5.0

Confirm bookings.

KAREN POOLE 
Rating:
5.0

Very nice and courteous pick was fast the support was great. I recommend Mike

michael brown 
Rating:
2.0

There was no one at the location and the door was locked, and I couldn’t get the website page to show my location so I could check it in myself (yes, I had followed the instructions to allow it to share my location with the webpage). I was able to call the worker as there was a number on the sign, and they talked me through unhooking and unhitching the trailer from my car. I’d not done that before, and it almost fell on my foot. Yikes. Also, I felt very uncomfortable with the HUGE banner in the store window for Trump 2024. That’s not welcoming or inviting, and is inappropriate for a location serving ALL the public. I’ve always had great service from every uhaul location, and even the dirty one has friendly, helpful people (it is a repair shop, so it has “atmosphere” and I was fine with that). I was surprised at all the missteps at this location and will try not to use them again.

Mimi Young 
Rating:
1.0

The woman that did the process was very unwelcoming and had an unpleasant demeanor the entire time my husband and I were receiving our uhaul rental. There were 3 trucks of the same size available at the time; 2 pristine looking trucks and 1 that was very dirty and dusty inside and out. Of course we were given the dirty one and once we discovered that, we politely asked for one of the clean ones instead. She sucked her teeth, huffed and puffed, grumbled, and gave us major attitude the whole time she was switching the trucks over and was extremely unprofessional. Then as we were inspecting the second truck before we took off, she came out and angrily started sweeping the massive amount of dirt from the original truck she tried to give us onto our vehicle that was sitting almost directly behind it with our children in it. I would not recommend this location to anyone. It is truly sad that people still act like this in 2022. By the way, my husband and I are both black. Discrimination is very much alive and thriving in the good ol’ city of Randleman, NC. The only reason I gave any stars is because this was convenient for my family. I wish their business the best of luck, but she has definitely lost my family and anyone else I know as future customers.

Dexter Downs 
Rating:
4.0

Customer did not leave a comment.

Jeremy Anders 
Rating:
5.0

Customer did not leave a comment.

KEITH LAMAR 
Rating:
5.0

Customer did not leave a comment.

ANTHONY KING 
Rating:
5.0

Again a very professional , friendly woman !! Really nice .

Keith Lamar 
Rating:
5.0

Awesome customer service

Dennis Lambeth 
Rating:
5.0

What a nice professional experience!

ROBERT NYE 
Rating:
5.0

Customer did not leave a comment.

DARRIN VASSEUR 
Rating:
4.0

I was told to leave it for check in the next day thought the person that checked me in. However, the messages per Uhaul said I would be charged if I didn’t check it in myself. I opted to check it in. Just something to be aware of. But overall, not a bad experience.

KAYLA CAMDEN 
Rating:
5.0

Customer did not leave a comment.

STEPHEN HATFIELD 
Rating:
5.0

Miss Caroll was so helpful, gave me name of a local moving helper that worked great. My move was very successful .

Matthew Houck 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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