Comentarios del cliente para Wally Carlson & Sons

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Wally Carlson & Sons

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dan d. en

Grado:

Free cup of coffee?

Kurt A. en

Grado:

Dropped off after closing. No signage that was U-Haul except for trucks left there. Drop box far from parking location so had to go searching for it.

Matthew C. en

Grado:

El cliente no dejó un comentario.

Quentin A. en

Grado:

El cliente no dejó un comentario.

Russ L. en

Grado:

The U Haul pick up, and drop off locations were great. Corporate customer service was appalling. Your message said you want feedback to improve customer satisfaction - and I tried on three different phone calls to change my reservation. First before I picked up the rental. Second the day of my rental pick up. And, third the day after rental. I knew my rental dates needed to change from a two day rental to a one day rental. I thought it would be easy to change the date, and therefore change the amount of the rental charge. I picked up my rental at 8:30 AM, and returned the rental the same day at about 6:00 PM a full two days before required. I thought it would be easy to receive a refund of a days rental since U Haul had the rental available to rent, AND UHaul corportate had told me that demand was very, very high and I must reserve days or weeks in advance for my rental because of demand. The pick up, and drop off sites said I should easily receive a refund. I DID NOT, AND CORPORATE UHAUL REFUSED TO PROVIDE A REFUND. Corporate UHaul should provide reasonable customer service, and not double-dip on reservation income. This is appauling, AND THEREFORE I WILL NEVER USE UHAUL AGAIN, AND I HAVE ALREADY INFORMED A NUMBER OF ASSOCIATES ABOUT MY EXPERIENCE. My move was a pleasure except for the rental organization I chose which caused a lot of frustration, and disappointment over a simple transaction which showed no grace at all.

Adam P. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

Unclear about charges - 1 day rental almost 300?

BETSY W. en

Grado:

El cliente no dejó un comentario.

Timothy C. en

Grado:

Went out of there way to take care of me.

Elizabeth A. en

Grado:

Amazing service!!!!!!

Ian L. en

Grado:

Truck roof was leaking. The leak was coming from many different areas. Many on my personal items got wet.

Everett S. en

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El cliente no dejó un comentario.

WILLIAM HOWARD L. en

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El cliente no dejó un comentario.

Kenneth P. en

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El cliente no dejó un comentario.

Mark B. en

Grado:

Very convenient operation.

Karin R. en

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El cliente no dejó un comentario.

Monte N. en

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El cliente no dejó un comentario.

Todd R. en

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El cliente no dejó un comentario.

Diane A. en

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El cliente no dejó un comentario.

Dale W. en

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El cliente no dejó un comentario.

Colin A. en

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El cliente no dejó un comentario.

william p. en

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El cliente no dejó un comentario.

WILLIAM HOWARD L. en

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El cliente no dejó un comentario.

MICHAEL A. en

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El cliente no dejó un comentario.

Mary B. en

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El cliente no dejó un comentario.

James W. en

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El cliente no dejó un comentario.

Mark J. en

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El cliente no dejó un comentario.

Charles B. en

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El cliente no dejó un comentario.

CAROL b. en

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El cliente no dejó un comentario.

Paul K. en

Grado:

Both & Bill were great to work with!!

ORONAH W. en

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El cliente no dejó un comentario.

Daniel H. en

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El cliente no dejó un comentario.

William U. en

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El cliente no dejó un comentario.

Joseph R. en

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El cliente no dejó un comentario.

Eldon K. en

Grado:

El cliente no dejó un comentario.

Todd B. en

Grado:

El cliente no dejó un comentario.

Gregg W. en

Grado:

El cliente no dejó un comentario.

kevin S. en

Grado:

Let me know the amount I'm being charged.

mary p. en

Grado:

The contract was written at Chisago Hardware Store but they didn't tell me I had to pick up the truck in Lindstrom. The guy called me Thursday to let me know I could pick up the truck earlier than 4 o'clock on Friday. At 4:15 on Friday he calls to ask me if I was coming for the truck because he was closing at 4:30 and that he was in Lindstrom. He told us we could drop the truck at the Bait Shop in Harris, and we did that Sunday night. Two days later I get a call from Uhaul asking where the truck was and when was I returning it. The lady said that place was closed and she get someone out there to get it. Thursday I get another call asking where the truck was. I told her the story and I hope they found the truck.

Tim M. en

Grado:

Helpful and friendly.

Paul W. en

Grado:

El cliente no dejó un comentario.

Angel P. en

Grado:

El cliente no dejó un comentario.

Angel P. en

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El cliente no dejó un comentario.

WILLIAM U. en

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El cliente no dejó un comentario.

tim j. en

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El cliente no dejó un comentario.

dean w. en

Grado:

Way eazy

Octavio M. en

Grado:

There wasn't any check in process, we were just told to drop it off in their lot.

Susan M. en

Grado:

El cliente no dejó un comentario.

Reed E. en

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El cliente no dejó un comentario.

Lonnie W. en

Grado:

El cliente no dejó un comentario.

randy g. en

Grado:

El cliente no dejó un comentario.

Christopher N. en

Grado:

I returned the trailer on time to the location I was told return it to. Yet somehow the trailer was "lost". It took over a week to get everything straighend out and now I have an invoice stating I owe over $100 for your mistake. I will not be paying for your mistake. I'm very dissatisfied with uhaul and will be using a different moving service from now on.

Chou L. en

Grado:

El cliente no dejó un comentario.

Gregg W. en

Grado:

El cliente no dejó un comentario.

william E. en

Grado:

Great service and extremely helpful

Bruce A. en

Grado:

Pat was outstanding. He was pleasant and knowledgeable. Service was second to NONE

WOODY M. en

Grado:

Great service and knowledgeable staff.

Adam S. en

Grado:

N/a dropped off during closed hours. Easy access - thanks!

Dale P. en

Grado:

El cliente no dejó un comentario.

Steve M. en

Grado:

El cliente no dejó un comentario.

patricia n. en

Grado:

Wonderful experience all around

Christian L. en

Grado:

El cliente no dejó un comentario.

Kaye W. en

Grado:

El cliente no dejó un comentario.

alex f. en

Grado:

The person who put the trailer on the hitch did not do it correctly and the trailer came off the hitch!! Only one safety chain stayed attached and the safety brake did not work due to it being incorrectly placed! We were on a 4 lane freeway during a busy time!!

Michael K. en

Grado:

Have 4 wheel trailer available

Karen F. en

Grado:

Easy peasy