Customer Reviews for Walkers Auto
(U-Haul Neighborhood Dealer)

1,623 reviews

2161 India Hook Rd   Rock Hill, SC 29732
(S Of Hwy 161)

(803) 324-8789

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat: 8 am–11 am
  • Sun: Closed

Services at this Location:

Contact Us

(803) 324-8789

2161 India Hook Rd
Rock Hill, SC 29732
(S Of Hwy 161)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat: 8 am–11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Cynthia Long 
Rating:
5.0

My experience was excellent!

MARK WAHL 
Rating:
5.0

Customer did not leave a comment.

David Hickman 
Rating:
1.0

The vehicle broke down and the experience dealing with that - from getting it towed until present (STILL dealing with it 5 days later!) could not be worse!!!!

Malachi Joyner 
Rating:
5.0

Thank you so much

Jesus Garica 
Rating:
5.0

Friendly welcoming staff

mark snashall 
Rating:
5.0

Walkers Auto was truly wonderful! The lady who checked us in and got us set up was super nice and helpful. She even saved me a few bucks by telling me I could return the trailer so a different location that wasn’t much farther away. Will definitely recommend to anyone in the area who will be moving soon.

Gabriella de la Vera 
Rating:
5.0

This is my 4th time utilizing the services of Walker's for my UHaul needs. Every experience has been exceptional. The vehicles were great. I used the van twice, a 26' and a 20' Would use again if needed. I do recommend them!

Helen Barnes 
Rating:
3.0

Customer did not leave a comment.

Austin Titus 
Rating:
4.0

Customer did not leave a comment.

Bobby Armstrong 
Rating:
5.0

Customer did not leave a comment.

Stephen Pierce 
Rating:
5.0

Customer did not leave a comment.

billy cameron 
Rating:
3.0

I was quoted one price and charged more

Rick Embry 
Rating:
5.0

Customer did not leave a comment.

ANTWONE PAGE 
Rating:
2.0

First. Our pick up location was changed from 9 miles away to a store 15 miles away. This is relevant in my third point. Secondly, the ramp on the truck literally came off. I had to contact u-haul roadside assistance to fix, which cut into our movers time by 2 hours. Third, the drop off for the truck was changed to 20 miles away from my destination. This wasn't an issue until I was told I went over my allotted mileage by 8 miles and got charged for it.

Patrick Tuttle 
Rating:
4.0

The check in app is not great, if you click on one of the links and try to go back it erases everything you had already done. Such as when returning the U-Haul I had to take the pictures twice because it erased everything for no reason

Luciana Martinez 
Rating:
5.0

Customer did not leave a comment.

JOSHUA WEINGRAD 
Rating:
5.0

Customer did not leave a comment.

Angela Kendree 
Rating:
5.0

Customer did not leave a comment.

Laurie BINGHAM 
Rating:
3.0

The vehicle reeked of weed. Air fresheners and order eliminators would have made the experience much better

Wayne Newton 
Rating:
4.0

This was a remote drop-off, so not much I can say. But the lot was well kept, organized, well light and in a safe location.

Lindsey Wilkerson 
Rating:
5.0

Customer did not leave a comment.

Bruce Budwig 
Rating:
1.0

Looking at the mileage and paying attention.

Keely Dover 
Rating:
5.0

Customer did not leave a comment.

Cammie Heath 
Rating:
5.0

Customer did not leave a comment.

ANDREW NORTZ 
Rating:
4.0

Received a voicemail upon pick up of the vehicle offering assistance and directions. Very friendly. We dropped off after the location closed, so no direct interaction inside the shop.

Stacey Exum 
Rating:
5.0

Everything went great for a last second move on THANKSGIVING day. Ended up having to extend my truck rental to keep it until the following day since we ended up needing to get a storage unit from U-Haul which also went amazing very helpful people and we ended up getting the first month of storage free with a promo for renting a truck. So overall probably one the easier moving experiences I have had

PAMELA IVSAN 
Rating:
5.0

Customer did not leave a comment.

James Murphy 
Rating:
2.0

The app took 20 minutes to return the vehicle. Way too many steps

Andrew Putnam 
Rating:
5.0

Customer did not leave a comment.

CLAUDINE BARBER 
Rating:
5.0

Customer did not leave a comment.

ROBERT PARISEN 
Rating:
5.0

No complaints we need more Businesses like this such a great Christian Business

Sumpter Mitchell III 
Rating:
4.0

Customer did not leave a comment.

Sam Greer 
Rating:
5.0

Customer did not leave a comment.

barbara KOMP 
Rating:
3.0

Customer did not leave a comment.

William Mangum 
Rating:
5.0

Customer did not leave a comment.

Edward Ruland Jr 
Rating:
5.0

Customer did not leave a comment.

Dashanna Andrews 
Rating:
4.0

Send discounts out to repeated customers and to the same customers for sending referrals. You could allow free use of a hand truck for repeated customers

Paula Toms 
Rating:
5.0

Customer did not leave a comment.

Steve Foxx 
Rating:
5.0

Needs to have an additiional support person

Sharon Rhoades 
Rating:
5.0

Very nice experience

Helen Barnes 
Rating:
5.0

Customer did not leave a comment.

Jeff Cleveland 
Rating:
5.0

Customer did not leave a comment.

Janie Dortch 
Rating:
5.0

It was a great experience!! Very nice man helped us.

LORI AARON-BANKS 
Rating:
5.0

Customer did not leave a comment.

Michelle Spuill 
Rating:
5.0

Customer did not leave a comment.

Donnie Mull 
Rating:
5.0

Customer did not leave a comment.

Desiree Reed 
Rating:
4.0

My only frustration is with U-Haul, not this location. U-Haul assigned me a truck at a different location but sent me a confirmation for this location. Frustrating for both me and location owner. He had to give me a larger truck to prevent me from leaving.

Stanley Stuart 
Rating:
5.0

it was great - very friendly and helpful

Kelly Mula 
Rating:
5.0

Guy was friendly and process was easy.

Matthew Plyler 
Rating:
5.0

Customer did not leave a comment.

Joel Meinen 
Rating:
5.0

Customer did not leave a comment.

Samuel Wallace 
Rating:
4.0

There was a discrepancy in what I was told for mileage costs and how it was actually billed.

Tim Salerno 
Rating:
5.0

Customer did not leave a comment.

Kathleen Cobb 
Rating:
4.0

Customer did not leave a comment.

Kimberly Miller 
Rating:
3.0

The parking lot is too small and where my vehicle was located, it took about 20-25 minutes to maneuver out of the parking lot to avoid damaging our unit and other surrounding units

Lamillie Jackson 
Rating:
3.0

Wifi signal was weak making uploading info and pics slow and even buffering so much it couldn’t complete.

BRADFORD SCHAEDIG 
Rating:
5.0

Customer did not leave a comment.

Craig Templeton 
Rating:
5.0

Customer did not leave a comment.

Fred Iannini 
Rating:
5.0

Alisha (sp?) was accommodating and friendly. I have rented from this location previously. It is quick and convenient.

Carter Killion 
Rating:
5.0

Excellent location. Easy to get into. Super friendly representative!

Christopher Parkhurst 
Rating:
5.0

Customer did not leave a comment.

Carl Johan Persson 
Rating:
5.0

Customer did not leave a comment.

BOBBY NELSON 
Rating:
5.0

Easy process. Everyone was friendly to work with

James Hood 
Rating:
1.0

The location is only open until 3pm. We arrived at 3:05 so there was nobody there to assist with unhooking the cargo trailer. We we unable to get the trailer unhooked and were getting ready to just pull the pin on the trailer hitch so we could leave it with the trailer. Two guys pulled up in a UHail truck and helped us get the trailer unhitched. Thank goodness for them!

Robert Youngblood 
Rating:
1.0

I am being charged a late fee when I didn't bring the truck back late

Raven Moody 
Rating:
4.0

Very easy to deal with .

william lanoue 
Rating:
5.0

Customer did not leave a comment.

MEREDITH WESTBROOK 
Rating:
4.0

Customer did not leave a comment.

Colton Allison 
Rating:
5.0

Customer did not leave a comment.

JUNIOR DE 
Rating:
5.0

Customer did not leave a comment.

Daniel Meyer 
Rating:
5.0

Customer did not leave a comment.

Paul Garner 
Rating:
5.0

Always a pleasure to work with. No need to change.

wayne white 
Rating:
4.0

Customer did not leave a comment.

NRUPESHKUMAR PATEL 
Rating:
5.0

Customer did not leave a comment.

ANTWAN MCCULLOUGH 
Rating:
2.0

The van broke down. No good look.

AINGA TORBIT 
Rating:
4.0

Customer did not leave a comment.

BUCK GLADDEN 
Rating:
5.0

Customer did not leave a comment.

Brian Drescher 
Rating:
5.0

Customer did not leave a comment.

Jerry Budai 
Rating:
5.0

Great customer service.

David Sostre-Baez 
Rating:
5.0

Practically new van. Good personal service.

Harry Gibson 
Rating:
3.0

Was charged for items I did not order or receive. Will be calling corporate.

Jordan Walker 
Rating:
5.0

Hi, the service was excellent, it was clean and smell fresh , and in good condition, to me it was three person in the front we had was to put an extra seat between the seats ,so I could recommend that , thank you for your service

Ronald Williams 
Rating:
3.0

Wiper blades were shot. Driving in the rain was not good. Tire pressure was low. Does anyone actually look at the maintenance on these trucks?

Todd Young 
Rating:
5.0

Great service, location needed TLC

Linda Baehl 
Rating:
4.0

Customer did not leave a comment.

edward shyne 
Rating:
5.0

they were courteous , explained the rental completely , provided service above expectations !!!

jody myers 
Rating:
5.0

Customer did not leave a comment.

SARAH TUCKER 
Rating:
5.0

Customer did not leave a comment.

brian bailey 
Rating:
5.0

Customer did not leave a comment.

Charles Price 
Rating:
5.0

Customer did not leave a comment.

Howard Dahle 
Rating:
4.0

The only downside that I had with this location U-Haul was the parking lot. It was not well maintained and the entrance to get to the location was steep. I would have preferred a flat surface lot to make it easier to move the trucks.

Wesley Angerville 
Rating:
1.0

When I dropped off all my equipment a day early the guy never put them in the system then charged me for extra days and when I called basically told me he was to busy with paying customers to deal with me right then. He did eventually refund part of my money but now another guy is calling me asking when I’m going to drop off the trailer I rented so he clearly never fixed it fully.

Terry Fields 
Rating:
5.0

Customer did not leave a comment.

Ken Walker 
Rating:
5.0

Customer did not leave a comment.

Charles Harris 
Rating:
5.0

Easy after hours process!

Amy Bailey 
Rating:
5.0

Customer did not leave a comment.

MELISSA MACINTYRE 
Rating:
4.0

N/A

Edward Keegan 
Rating:
5.0

The service was excellent and professional.

willie graham 
Rating:
5.0

The check out process was difficult.

Stacy Beilke 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top