Customer Reviews for Triton Xpress Mail Center
(U-Haul Neighborhood Dealer)

40 reviews

7173 Covington Hwy   Lithonia, GA 30058

(770) 212-3782

Office Hours

  • Mon-Fri: 9 am–7 pm
  • Sat: 10 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 212-3782

7173 Covington Hwy
Lithonia, GA 30058

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–7 pm
  • Sat: 10 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Deandre Humphreys 
Rating:
1.0

Make sure rep add the correct notes to the account and are held accountable for what they say.

Wendi Harden 
Rating:
3.0

Customer did not leave a comment.

OShea Gresham 
Rating:
5.0

Customer did not leave a comment.

Anthony Welch 
Rating:
4.0

Good customer service

stephen jerry 
Rating:
1.0

Please have a truck that actually works ! My mom and I had so much trouble driving this truck ! The truck had issues steering so while driving it would go left to right . The breaks were also bad we had to press the breaks all the way to the floor just to stop at a stop sign and even still the truck continues to roll. The location of the U-Haul store was extremely hard to find and the customer service was terrible. It was the absolute worst experience ever ! Would NOT recommend!

Brandon Sloan 
Rating:
5.0

RETURNING TOW WHEN BUSINESS IS CLOSED. HAD PROBLEMS WITH LINK

Winifred Abdullah 
Rating:
5.0

Customer did not leave a comment.

Leola Kemp 
Rating:
4.0

Customer did not leave a comment.

Richele Bew 
Rating:
5.0

Imdicate which box to put the keys in after returning after hours.

Crista Bean 
Rating:
2.0

Not have your animals on the premises with you, and make sure your equipment is clean and free of smells.

Barbara Softley 
Rating:
2.0

Simply unprofessional.

Makai OMeally 
Rating:
1.0

The truck smelled like smoke and urine. I wasn’t able to use it, but I still had to pay full price. This is a terrible location, and I don’t recommend it to anyone. If you need a uhaul go somewhere else!!

Gregory Manswell 
Rating:
3.0

Customer did not leave a comment.

Ariell Donald 
Rating:
1.0

I like to report a over charge and why

Aliesha Witherspoon 
Rating:
5.0

The truck bed was not clean. The staff at the pickup location was great to work with.

David Rashaad 
Rating:
5.0

This is a great place to rent my go to place amd I love that they offer fax service amd copying service

Candice Mahabeer 
Rating:
5.0

This place is fast friendly and convenient

Candice Mahabeer 
Rating:
1.0

This was a horrible experience. The truck was dirty, and not maintained the driver side windshield wiper was missing so I had to keep stopping and pulling over. That was a dangerous situation putting me in danger and other people on the road. I haven’t heard from your corporate office so I guess it’s business as usual. Never again!!!

Gwen Springfield 
Rating:
2.0

Maintenance on trucks. My truck windshield wiper broke off in transit , I wasn’t given the correct dolly and the truck took 5 minutes to crank. The app glitches and doesn’t complete return process even after you press submit.

Kayla Johnson 
Rating:
1.0

HORRIBLE SERVICE RUDE BELLIGERENT WORKER

Kisha Carter 
Rating:
5.0

I was sent a charge for late fee which I was told I could have the Uhaul till 9pm which I return the truck at 7:30. I also place gas back in the truck. So now this company trying to charge my card which is not going to happen.

Nicole Price 
Rating:
3.0

Customer did not leave a comment.

DWAYNE THOMAS 
Rating:
1.0

Over charged me and bad customer service. Called several times for the fees that weren’t supposed to be charged to me.

Melisa Winters 
Rating:
5.0

Customer did not leave a comment.

Barbara Labady 
Rating:
1.0

Hiring better members of staff.

MILDRED Pessima 
Rating:
5.0

Customer did not leave a comment.

Deborah Taylor 
Rating:
2.0

Took 2 hours to get the lock off the truck. Then the tire went flat on me. Pushed my whole day behind

Rodrick Barnett 
Rating:
1.0

The keys were not were described and were very difficult to open.

Kierra Bussey 
Rating:
4.0

The agent is very personable, and knowledgeable, but there should be added staff at the location.

Samuel Baker 
Rating:
3.0

Customer did not leave a comment.

BREANNA MENYWEATHER 
Rating:
4.0

I am not happy at all i want to know why i was charged 139 when i couldn’t log back into yall web site and when i did get in to it i was unable to complete my transaction i have pictures I couldn’t get the return thing open to put the key back inside the lock box so i put it inside the key drop box my whole experience was awful then the truck stalled on me I couldn’t get it started i put the gas back or over where it was originally put i have pictures of my mileage also im not understanding why i was charged when yall website was messed up !! Not my fault but i have my pictures if you need me to send them i can

Felicia White 
Rating:
5.0

Triton Xpress Mail Uhaul location in Lithonia is a good look. They got me in and out and on my way. They also were able to complete a few task I needed done some copies a fax and an Amazon return. Thanks ladies you are amazing.

ALVIN STALEY 
Rating:
4.0

Customer did not leave a comment.

Robert Mitchell 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN BOWIE 
Rating:
5.0

Our pickup was flawless! Best Uhaul experience in Lithonia, GA to date the associate was very helpful and courteous.

CANDICE MAHABEER 
Rating:
2.0

Customer did not leave a comment.

Latarcha jackson 
Rating:
5.0

They went above and beyond to make this a great experience!

Clarence Williams 
Rating:
5.0

Customer did not leave a comment.

Felita Cleveland 
Rating:
5.0

Customer did not leave a comment.

Tracy Jones 
No reviews have been submitted for this location.

Additional Services at this Location

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