Customer did not leave a comment.
Thomas B
Customer Reviews for Wademan Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. It was perfect. Rick was great. Thank You!
mike cThe gas gauge was a little higher when we dropped it off, then what it was at when we picked it up. Then we get a bill saying it was lower then we picked it up. So we got charged $26. My husband even said it to the lady that it was higher. They were making money off of us which was wrong.
Susan CWademan is the best for UHAUL and auto repairs in the area.
Scott SWell maintained equipment, haven't had an issue to date.
chri fThe owner. Mr R. Wade man made the process very smothe. The second time I have rented from there’s
Harry FEverything went fine per mile fee is high
Harry FThis is my favorite Uhaul location! I would recommend this location to anyone. Rick Wademan is awesome and goes above and beyond for his customers! I’m very satisfied and pleased with his service. I will continue to use Uhaul because of him.
elizabeth hThe physical location and help there was great.. as was the ladies i spoke with in Wilkes-Barre and the 800 number. Your online booking is ridiculous and shouldn't even be an option until you work the bugs outta it.
James MNothing to recommend.
G. MNothing
steve leasy to finalize, friendly.
Robert PMy only concern is how much I was charged this time for just the one day I went to the same place and it cost me the same as when I had it for 2 days it was not $20 :-(
vicky knothing
sreven bI'll probably never use uhaul again. This was the worst moving experience I've ever had. I originally rented a 26 ft truck 8 minutes away from the house I was moving on from. I received an email the day before letting me know that the truck was no longer there and that it was 20 minutes away now. thanks morning I check my email to make sure that the truck is still there and I have no emails informing me otherwise. I drive 20 minutes north of my house to find out that the truck is an hour and 15 minutes south of my house and no one ever contacted me. I was told by the representatives a Terry building supply that that's my fault for using the online system. I was told by 1 800 U-Haul that that's my fault for using the online system and not verifying on phone with the place that I was picking it up from. I was told by everyone in this situation that it is my fault for using the online system. I then go to return my truck a day early, since I was done with it. I'm asked where are the dolly, appliance cart, and 24 furniture pads. Apparently, the person that actually got my truck after I drove to a new location never updated the contract to reflect that he didn't have any of these things to give me the begin with after I was already charged for them. I will not, cannot, and should not ever deal with this lack of accountability with such a large company.
Jared WI rent a car hauler to pull behind my RV. I paid a little over 200$ From Ruston LA to Pennsylvania. The same trip home I was charged over 600 dollars. This was a small town in PA. Very low demand for this trailer. I move around quite a bit due to my job. I find a 400$ plus over charge an out rage. you are welcome to look it up. Trailer rented by Gerald Bruce Withers.
jerald wPhone center overcharged me for a one way for the second time in a row then the agent overcharged me for the insurance because we couldn’t get the site to work and I had to return it an hour away to the pickup location after I had been promised a closer return dealer. Overall a poor experience.
Al CFantastic customer service.
aj gThe man at the pick up center was very helpful but the situation was ridiculous. Not sure why I scheduled a week in advance Because I had to drive over an hour to pick it up anyway
Jennifer HFast, friendly service. Highly recommend
lisa jRick picked me up at the airport and gave me a ride to the truck’s location. Super rep for your company.
JOSEPH DNo one there at posted hours of operation. Had to call for assistance. Poor customer service.
JOSEPH VThe part that is was extremely mad about was. The part were you did not have anything available out were I was going so I ended up paying milage both ways which cost me an extra .89 cents a mile for 214 miles plus fuel and tolls for the big truck which one was $42 and the other was $15 were if I tock a car out and was able to get one out there. I would not of had these cost.
JASON RYour agent was very helpful and took care of our needs. Thank you.
RANDY SMy husband drops off the trailer to a man who states, " you didn't see me, I was never here." My husband had little idea on how to handle that but we couldn't keep the trailer so we left it. The whole situation seemed very suspicious
Kathleen SNONE.
JOESPH GThe workers were very friendly and very personable and I would definitely go back to this place again
lloyd sGood place nice guy
JIM NThis location is in a small town and the person runs an autobody shop. There is no reason to complain or try to upgrade this gentleman's business. He was great & everything worked out fine.
Thomas Dno improvements needed
STEPHEN GGet rid of the toe hall, bc its on constantly and burns more gas
LISA BGreat experience.. Thank you for all the help. Nothing further needed. Tip top shape equipment.
ANN AProfessional courteous service.
ABRAHAM GDidn't know I was supposed to fill van until I was dropping keys in box and reading it above box.
pauline jWademan Auto Repair provided an excellent service that was prompt and friendly. No improvements necessary.
JON DVery friendly and kind uhaul representative. I would go through him again for my frequent moves.
ASHELY WExcellent
JAMES N