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Anthony M.
Customer Reviews for WSC Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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1. There was a noise when turning the steering wheel, as if it was running without power steering fluid. 2. The doors unlocked automatically while on the move. There was a noise from the lock on all the doors as if it was trying to automatically unlock the door which was already unlocked. 3. Gas consumption was higher than what I usually am used to. I understand that this would be based on the driving style, but I rent this same make and model from uhaul about 2-3 times a month and usually get 16+ miles to a gallon. In this case it was 14. 4. There was a Crack on the windshield which I submitted pictures of when I did the initial 'before you go' check.
DAMMINT S.quick and easy to rent a uhaul!
Moises S.The truck needed a jumpstart because the battery was dead.
Jenill N.I drove only to my destination and to the drop off point. The price was pretty high anyway, but some how, I still drove 4 miles over my allotted mileage. Don't love that. Also, I planned on having moving blankets, which weren't available upon pick up. I'm not one to complain, but that mileage situation was ridiculous.
tanya P.Great experience! Friendly staff!
Kimberly A.I wasn't able to go back and clicked approve for all pictures too soon. There was no dolly or furniture pads for my rental so I paid for things I didn't have. That part of this experience was not great but otherwise this was easy and convenient.
Katie T.Nope everything went well improvement not necessary
Edward K.Fast and easy
Guillermo F.Worsts worker there charging me 540 dollars for dropping off to the wrong location without telling the fine or even call me nothing, they just kill me today 🙃
Erick C.Thanx for the quick and professional service!
Jesse H.Keep up the good work
Elizur V.The gentlemen were very helpful and accommodating.
GLENDA C.Very good service thank you blessings
Elizur V.Thé bed if the van was not cleaned out. Service was a bit slow and interrupted by phone calls, etc.
Vincent C.Excellent customer service
arvial M.Keep doing what you guys are doing it works
Anderson K.The location is very convenient and the staff was very friendly and helpful. I would use them again.
Dianne D.The service was excellent
deborah S.It was fast and easy especially when doing it online.
Felix Jr B.Everything was great with two exceptions: 1. the check-in process states that the lock box is near the entrance but it's on the side of the building. I'm glad someone was there to help me! 2. The van absolutely reeked of cigarette smoke and the smell clung to everything. I could not have handled this smell if I drove more than the 50 miles I did. Otherwise, I'd use this location again!
Erica W.No complaints at all - very nice people - the process was quick and the trailer was fine.
Craig W.This was not the pock up place we wanted to use. It was almost an hour to drive to pick it up. Trailer was leaking water, not very well maintained. Lights held on outside with tape.
Joseph C.Original location wasn't open so I was rerouted to another location where key was not in lock box. Then had to drive 35 miles away to pick up truck. In all pick up took 3 hours. Complete s*** show.
John B.Be more clear about the surcharges, was charged much more than I was told. Also, don't tell the customer they'll be charged a fee if the truck is returned “dirty†when the truck was filthy to begin with.
Corey S.Very easy pick up. No issues. I just feel that the price was a bit much. I understand supply and demand but wish the price was a bit better.
william M.This location called me to ask to pick up the rental early because they were closing and i was then charged a late fee for returning the equipment at the original time
Nicholas I.Clearer about where to self park truck at closed location but overall it was a pretty easy process
Erin M.You did everything correctly. I think as Customers we need to really pay attention to Uhaul details when the reservation is completed. There could be unexpected changes made to a prior reservation do to no fault of Uhaul. As cusmtomers we have to do BETTER to (starting with myself). Thank you Uhaul for all YOU do for US! Patrons lets get better... â˜â¤卵亂â¤â˜
TAMIED H.This was the best (quick, easy, efficient) experience renting a uhaul- nothing to improve. ¡Gracias!
REBEKAHBETTYJEAN S.Old School & Awesome
Michael P.This location doesn't have enough parking and require you to park in there business address. Mobile pickup was quick.
Yara M.I have a UHaul pickup location 1.5 miles from my house. I had to drive 17 miles one way to pickup my trailer. I was not happy with that pickup. Not very convenient.
BENNYMICHAEL H.This is my second time renting from W S C. The service and the personnel is top shelf.
JOSEPH W.Efficient, helpful customer service, deliver what they say.. They make the process easy and get you on your way… both ends of the rental…
VINCENTJ R.Eric was super accommodating and very professional. His co-workers were awesome as well. I will gladly refer my friends and family. Thank you Eric for all that you did to make my moving day stress free.
STACEYLOUISE T.When picking up the truck the check engine light was on. I asked for it to be noted and turned off. The associate told me they would update and to take the truck to another location to get the issue resolved. I lost almost 2 hours trying to get this resolved. Honestly the associate just wanted to rush me out the door and make the truck another location's problem.
WESLEYS H.Don't allow people to choose a pickup location that does not have one-way trucks. We had to drive 45 minutes to pick up the truck.
JOHNR JR W.The inside was filthy, had to wipe the steering wheel and the wipe turned black there was dirt and sand in the back. I was given 3 dirty blankets to cover the dirt. Yikes!! Never again from that location.
ALMA K.The trailer brakes did not work. Other than that it was an excellent experience.
Nick T.Ninguno
EDGARP JR P.My only issue is- I reserved a truck from the Walden location which is 5 miles from me. Somehow that was redirected to Newburgh which is 15 miles from me. Pretty annoyed that I had to spend another $20 in miles
THOMASC JR C.This company still charged me even though I didn't get to use the truck.
ANDREACHANEL C.