Comentarios del cliente para Voyageur Unlimited

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Voyageur Unlimited

Grado total:

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Jeff H. en

Grado:

I was not happy when I showed up and found the truck didn’t have adequate tires on it for driving in Wisconsin snow. Had to buy $60 in sand just to get up a hill and into my driveway that was plowed and sanded. Was only able to make 1 load without uhaul. We then brought it back and had to make 6 loads with pickup trucks.

Richard S. en

Grado:

El cliente no dejó un comentario.

Ray D. en

Grado:

El cliente no dejó un comentario.

jerimiah C. en

Grado:

El cliente no dejó un comentario.

richard W. en

Grado:

Trailer seem to pull hard but otherwise everything else was great ??

JOHN G. en

Grado:

Short supply of blankets.

MICK T. en

Grado:

All was great

Brian G. en

Grado:

El cliente no dejó un comentario.

GRACE K. en

Grado:

Tim went out of his way to assure I had a truck for my move.

JOHN B. en

Grado:

Stop people from smoking in the truck

Shawn T. en

Grado:

El cliente no dejó un comentario.

Daniel H. en

Grado:

El cliente no dejó un comentario.

Amy W. en

Grado:

El cliente no dejó un comentario.

Shannon L. en

Grado:

First time using this location. Truck was ready and pick-up process was quick and easy. Very helpful agent in explaining the details. I will not hesitate to use again.

arlen M. en

Grado:

El cliente no dejó un comentario.

Andrew T. en

Grado:

Not much. Everything went very smoothly!

Betty M. en

Grado:

El cliente no dejó un comentario.

Seth P. en

Grado:

Good afternoon, this is our second time we rented a 4 x 8 enclosed trailer at this location. The first time the trailer was in perfect condition. This last time when we rented it, here is what we observed: a wheel must be out of balance and it was badly worn on the tire. It also shook really bad. We ran through some rain and the inside of the trailer had water on it that made some of our luggage and equipment damp and wet. One of our guns was rusted as a result of this. The bottom of the trailer was also filthy. It was so bad that when you unloaded your suitcases if you held them against your body as you were carrying them you were covered in what looked like metal dust and or grease. Very, very, very difficult to remove from the clothing. We would rent here again but next time we will thoroughly inspect the trailer before taking off.

Susan B. en

Grado:

I wasn’t too happy with the upgrade. Driving a 26’ truck over 1,000 miles has significant gas expenditures that I wasn’t prepared for. I think we spent a total of $320, the smaller truck would have fit more into our budget. Plus, when I made the online reservation it didn’t say there would be a $100 deposit on my card that I am still waiting for it to be returned.

Susan M. en

Grado:

Tim was so accommodating. The 26' truck that was waiting for us was too big. He made a phone call and 15 minutes later there was a 15' foot truck available for us. He was very helpful, and friendly.

Judy G. en

Grado:

The manager was very friendly and helpful. He really works to do a good job. This is the second time I've rented from him and he's great.

Denise O. en

Grado:

El cliente no dejó un comentario.

Annette L. en

Grado:

The service was terrible. We did the pickup check in online and thought it would be easy. We had to wait a half hour sitting there to get our Uhaul. We weren’t given the furniture pads that we requested, they tried to offer to bring us some but we were already done moving items and had to use personal blankets that got dirty and ruined. It was not a pleasant experience. I waited on the phone for over 40 minutes to ask a question and they did not help either.

Robert H. en

Grado:

Great service all the way around. Convenient location with friendly staff!

Caitlin M. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Cheryl C. en

Grado:

El cliente no dejó un comentario.

Jeff M. en

Grado:

It took a hour during pick up to get the contract filled out due to there modem problem, so we had to do it over the phone and that failed, we had to call and do it over the phone and go through all my info again.

Kevin H. en

Grado:

El cliente no dejó un comentario.

Clinton B. en

Grado:

very personable and always returned me phone calls. was willing to work with me to make sure he was there for the pick-up time. also was very willing to work with us and help us when we had to change the size we needed.

Robert K. en

Grado:

El cliente no dejó un comentario.

Jacob G. en

Grado:

El cliente no dejó un comentario.

Roger L. en

Grado:

The dealer contacted me a few days ahead with an exact time for pickup. Trailer was ready and all safety checks done efficiently

Jeff M. en

Grado:

Nothing. All is good at this location. Great service. Tim helped us out and everything went smooth. A+ CHEERS !!!! This was my first U-HAUL rental. I will rent again! AWESOME !!!! JEFF MUNSON

Chad H. en

Grado:

El cliente no dejó un comentario.

andrew B. en

Grado:

Excellent service!

Tod C. en

Grado:

El cliente no dejó un comentario.

Robin S. en

Grado:

It is so easy to rent a truck. I would definitely recommend!

Shawn T. en

Grado:

El cliente no dejó un comentario.

Bo B. en

Grado:

El cliente no dejó un comentario.

Sue P. en

Grado:

El cliente no dejó un comentario.

Randall K. en

Grado:

El cliente no dejó un comentario.

Hugh G. en

Grado:

El cliente no dejó un comentario.

Mike G. en

Grado:

El cliente no dejó un comentario.

Zanita L. en

Grado:

El cliente no dejó un comentario.

Bruce B. en

Grado:

Duplicate my experience for others.

JOHN T. en

Grado:

LOWER PRICES

Debra M. en

Grado:

El cliente no dejó un comentario.

Angela B. en

Grado:

El cliente no dejó un comentario.

KRIS L. en

Grado:

El cliente no dejó un comentario.

Anita H. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

bo B. en

Grado:

El cliente no dejó un comentario.

Bernie C. en

Grado:

El cliente no dejó un comentario.

jane M. en

Grado:

Tim was great to work with. We had to postpone the rental twice due to snow. Tim was understanding and helpful. I will recommend his U-haul business!

matthew S. en

Grado:

El cliente no dejó un comentario.

Michelle M. en

Grado:

The pick up location was wonderful, however we had to travel 100 miles round trip in the wrong direction to pick up the truck we reserved. Our reservation pick up location did not have the equipment we reserved. This was extremely frustrating.

harry B. en

Grado:

El cliente no dejó un comentario.

Erik S. en

Grado:

El cliente no dejó un comentario.

Stacy S. en

Grado:

The check in process was slightly confusing. The gentleman on site contacted the owner of the location to see if he could help. They both went above and beyond to contact UHaul for me and had them call me to finalize everything. Picking up the key was very easy and the truck was very clean.

Brian J. en

Grado:

Jeff very helpful.

Barry T. en

Grado:

None, everything was great.

Barbara P. en

Grado:

I have moved quite a bit and I can honestly say this UHaul location has THE BEST CUSTOMER SERVICE EVER!!!!!

Erik S. en

Grado:

Person on the phone was very helpful when I asked him directions to the place.

Rick S. en

Grado:

El cliente no dejó un comentario.

Kevon D. en

Grado:

El cliente no dejó un comentario.

Sterling F. en

Grado:

El cliente no dejó un comentario.

PETE S. en

Grado:

El cliente no dejó un comentario.

Dean M. en

Grado:

El cliente no dejó un comentario.

Cheryl C. en

Grado:

El cliente no dejó un comentario.

Steve M. en

Grado:

El cliente no dejó un comentario.

Alex J. en

Grado:

Everything was done and handled perfectly! Tim is SUCH a great guy, he went above and beyond to make sure everything was taken care of. When I say this, I want you to remember that I have no connection towards Tim and the Ashland Voyager Unlimited UHaul company, but I would say that is one of the greatest customer experiences I have EVER had!

bo B. en

Grado:

El cliente no dejó un comentario.

Julie B. en

Grado:

Great customer service!

Scott D. en

Grado:

Tim was extremely accommodating, professional and a pleasure to do business with. We will definitely rent from this location in the future.

Nichoel M. en

Grado:

There was no one there and I waited for about an hour while trying to get a hold of customer service. And am STILL waiting for my $60 deposit to be returned! Would never recommend this drop off location!

Layne R. en

Grado:

Inviting is a relative term. It was completely fine but it is a repair shop or salvage something and there are wrecked cars sitting out front. Also not at all clear where the truck is to be left so I just found a spot and called it good. But I get it isn't like a stand alone Uhaul provider either and it's a small-ish town so you get what you get.

Cindy W. en

Grado:

High marks because location was really close to my house. Not that they can plan that, but the more Uhaul places, the easier for everyone to rent one. Super friendly service, easy pick-up and drop-off. I don't like your trick $14 insurance fee, though.

Angela B. en

Grado:

Great Team

Marcia P. en

Grado:

El cliente no dejó un comentario.

williams H. en

Grado:

El cliente no dejó un comentario.

Jerry J. en

Grado:

Nothing as they provided great service. They went through the instructions in a a manner I could understand and took phone calls and addressed issues I had when getting the car on the trailer. Tim did a SUPER job.

DALE D. en

Grado:

I do not have a smartphone, so I tried to do the equipment return online, and it didn't work. I even tried to call U-Haul on the main number, and sat on hold for half an hour before hanging up. I then emailed, and still haven't gotten a response. Luckily the business owner showed up and couldn't have been nicer or more helpful. All the small business owners I dealt with were fantastic, but the U-Haul company itself is very disappointing, and I feel that besides collecting my money, U-Haul didn't care about me at all.

Richard D. en

Grado:

Uhaul didn't notify me to pick up my rental at a different location.

Angela B. en

Grado:

El cliente no dejó un comentario.

David R. en

Grado:

El cliente no dejó un comentario.

linda N. en

Grado:

El cliente no dejó un comentario.

SHERMAN E. en

Grado:

Very good experience.

Tom K. en

Grado:

El cliente no dejó un comentario.

DAVID H. en

Grado:

El cliente no dejó un comentario.

CARL E. en

Grado:

The service was above and beyond the call of customer satisfaction. I will heartily recommend everyone to this dealer.

Doug L. en

Grado:

El cliente no dejó un comentario.

Amber K. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

Tim was great and easy to work with. Very nice and accommodating.

Margaret S. en

Grado:

El cliente no dejó un comentario.

Chris B. en

Grado:

El cliente no dejó un comentario.

Lauren D. en

Grado:

I got a call in the morning to make sure I knew where to go. When I pulled up, it was pouring rain and I was dressed up for a meeting. The owner insisted I stay in the car and unhitched the trailer and sent me on my way.

KRIS L. en

Grado:

Tim was very helpful. I would definitely rent from him again

Mike C. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

Drop off went well.