Comentarios del cliente para Voss Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Voss Rentals

Grado total:

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gordon w. en

Grado:

Very pleasant and helpful.

Brenda C. en

Grado:

I rent tools and equipment here often. It's a good place and the owner is helpful.

darcu j. en

Grado:

El cliente no dejó un comentario.

Tammy C. en

Grado:

El cliente no dejó un comentario.

Michael A. en

Grado:

Very professional,had a new van to use for what we needed. Nice owner that treats you respectfully and appreciates the business.We have used this dealer before and haven't been disappointed. Would recommend to anyone in the area that wants a dealer that cares about a customers needs whether a business or a walk-in.

Mark A. en

Grado:

El cliente no dejó un comentario.

CAROL G. en

Grado:

El cliente no dejó un comentario.

GREGORY Y. en

Grado:

El cliente no dejó un comentario.

Anna C. en

Grado:

Make sure the customer is taking care of and not over charge them.and when you say your gonna have a supervisor call then you should have them call and resolve the issues

Joan S. en

Grado:

El cliente no dejó un comentario.

Jerry L. en

Grado:

Lower price for military and law enforcement

WILLIAM H. en

Grado:

El cliente no dejó un comentario.

Ronald P. en

Grado:

El cliente no dejó un comentario.

FLASPOHLER S. en

Grado:

Very friendly and very helpful i will rent from Voss i the future.

Jeff D. en

Grado:

El cliente no dejó un comentario.

MICHAEL M. en

Grado:

El cliente no dejó un comentario.

Donna B. en

Grado:

El cliente no dejó un comentario.

Ben M. en

Grado:

El cliente no dejó un comentario.

TERRY B. en

Grado:

All went well; no changes needed.

AARON S. en

Grado:

El cliente no dejó un comentario.

Debra T. en

Grado:

The owner of this UHaul has a bit of an "edge" to him. I have rented about 3-4 times now from him and he has always been this way. For example, when I brought the 9' Cargo Van back with 10-15 minutes to spare, I told him that all I needed to do was get my stuff out of it and do a quick cleaning of the inside. I was informed by the owner that I couldn't clean the van on his property. He said that I would have to remove the van from his property to clean it because once the van is on his property, he charges a $25.00 cleaning fee. I thought this was rather odd---and extremely picky. Since I only had a short time until the rental time limit was up, I quickly went outside, get my stuff out, and did a very quick tidying of the inside of the van. The van only had about 500 miles on it and it was already super clean. I just wasn't sure how fussy he was going to be. There were no further problems or issues. I was not charged with a cleaning fee.

Allan H. en

Grado:

I did not appreciate reserving a vehicle online, getting a confirmation and then upon arrival being told when I got to this location that they didn't have what I rented and I would be upcharged for a larger vehicle!!!! This is my first experience with U-Haul and I've never seen anything like it. I will be pursuing other options next time.

David B. en

Grado:

I really liked the ability to check in and out on my phone.

Donna B. en

Grado:

First time dealing with this group and will definitely do it again!

Joe M. en

Grado:

Craig was very hospitable and flexible concerning our individual circumstances. He provided a great customer service.

JASON V. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Stephen B. en

Grado:

I got charged for a whole extra day even though i drooped the truck off before the location closed but he didnt check it in until the next day, also had a dolly and bag of furniture blankets THAT I DID NOT WANT OR USE in the truck that i couldnt take out without getting charged for and i actually think i got charged for 2 days use of the dolly when there was no seal on it when i picked up the truck, had to take truck back to this location even though i had a location in the town i lived in so i got charged mileage for that and extra gas cost between the rental truck and personal vehicle

JAMES B. en

Grado:

El cliente no dejó un comentario.

Christine H. en

Grado:

Place is not take care of he ripped me off of $426 and change in charges I am not sure I'll rent from Uhaul again after this experience I have used Uhaul for 40 years plus to make my moves. I have called Uhaul and a representative on this whole mess!! Waiting for thier answer on the situation.

Micheal O. en

Grado:

Nothing as everything went smoothly with pickup and drop off. The manager was very courteous and helpful.

David I. en

Grado:

El cliente no dejó un comentario.

Fred A. en

Grado:

He was very, very, very hospitable and polite. Great guy, great service, and helped us complete our check-out quickly and efficiently.

Philip C. en

Grado:

U-haul.com needs to inform local pick up of online reservation.

ronnie S. en

Grado:

arrived late. no way to drop off u haul by phone! had to recall uhaul to tell us what to do with vehicle. we spoke to a gentleman named Owen he was helpful both times we called him. also only had the vehicle for less than 7 hr. 200.00 plus dollars was way to much to charge. really was expecting some kind of price cut for the inconvenience and the over charge.

Doug S. en

Grado:

El cliente no dejó un comentario.

jason r. en

Grado:

Try not to be condescending and rude. Felt like I was going to pop my tire in the lot because of the mess.

Lee H. en

Grado:

The vehicle needed an alignment. The refuel gas template was totally off. I had a 1/4 if a tank left and to bring it up to 7/8 tank of gas it stated I needed 30 gallons of gas. Well it only took 28 some gallons to get a full tank.

Renee K. en

Grado:

El cliente no dejó un comentario.

David J. en

Grado:

Always very helpful and does all he can to make sure we get the most economical rate! Will always come to this location for our rental needs! Thank you for your helpful, friendly service!

Lesley S. en

Grado:

El cliente no dejó un comentario.

Kail B. en

Grado:

El cliente no dejó un comentario.

JACK G. en

Grado:

This sight is a rental location for anything and prior history with the owner made drop off there tenuous. All went ok in this instance but there are other choices.

Roseann G. en

Grado:

Great experience all around! Thanks do much!

Joe M. en

Grado:

El cliente no dejó un comentario.

Britni S. en

Grado:

the gate is locked with no clear instructions, make sure to call customer service for this one too since you'll be leaving the u-hual on the side of the road.

Peter T. en

Grado:

Need to make the option of changing pickup time available in the app once initial reservation is made.

Taylor M. en

Grado:

El cliente no dejó un comentario.

SEAN B. en

Grado:

Very grateful for the consideration and help provided.

Helbina J. en

Grado:

Best customer service ! Would definitely choose this as my main go to if I ever need to move my stuff. Will definitely recommend to my friends and family .

Alan J. en

Grado:

El cliente no dejó un comentario.

Stanley L. en

Grado:

El cliente no dejó un comentario.

abraham b. en

Grado:

El cliente no dejó un comentario.

DON G. en

Grado:

I had to clean the outside because of a dirt road. I went to 3 different car washes on my way there and none of them could fit your truck. I arrives and was told I needed to clean it so I went to another 3 in town before I found one that would work. Would've been nice to have been directed to the appropriate one to start with then maybe my miles wouldn't have been so far over. I was over by 36 miles, approximately 20 of that was looking for a damn car wash that would fit your truck.

BOB M. en

Grado:

The gentleman who assisted me was very accommodating.

ed c. en

Grado:

It was a very pleasant experience and I will return there for any future rental needs

RICH W. en

Grado:

El cliente no dejó un comentario.

JEFFREY L. en

Grado:

El cliente no dejó un comentario.

William K. en

Grado:

No parking room

April S. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

El cliente no dejó un comentario.

Weldon L. en

Grado:

not a thing you have it

lee k. en

Grado:

This wasn't the location I was given when I reserved the vehicle. The pick up location was supposed to have been in Fairfield Iowa and the vehicle was supposed to have been a 20 foot moving van and not the freaking 15 foot that I ended up with. Apparently the 20 footer that I was supposed to get wasn't returned and no one knew where the damn thing was so needless to say I had to drive an additional 20 miles out of my way to pick up a smaller vehicle and then drive another 40 miles to get to my house. It would have only been a 15 minute drive from Fairfield to my house had I been able to pick up the vehicle from Fairfield. If the uhaul people at the Fairfield location was aware that the vehicle wasn't at their location when it was supposed to have been why in hell didn't they call me and let me know ahead of time so I could have made other arrangements with someone else more reliable like Budget rental. Needless to say I wasn't very happy because I lost a lot of valuable time that I could have spent loading my belongings but instead I had to drive farther and settle for a smaller vehicle that wasn't big enough to accommodate everything that I wanted to load.

Bryant S. en

Grado:

Needs some cleaning

Randy A. en

Grado:

They said if you only had an eighth of a tank drove 75 or more miles charge me $25 to put gas in it +5 dollars a gallon for gas they can eat my poop

James P. en

Grado:

El cliente no dejó un comentario.

Paula D. en

Grado:

El cliente no dejó un comentario.

Muluebrhan H. en

Grado:

El cliente no dejó un comentario.

MULUEBRHAN H. en

Grado:

El cliente no dejó un comentario.

Kristen S. en

Grado:

The service was outstanding!

SCOTT P. en

Grado:

El cliente no dejó un comentario.

Amy C. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

Very nice guy, very messy place...looked unattended

Tamara G. en

Grado:

Poor customer service

Rachael K. en

Grado:

Such wonderful customer service!! Thank you for the kindness and helpfulness regarding my reservation. Problem solved quickly, efficiently, and kindly. Thank you for a wonderful Uhaul experience!

Phil C. en

Grado:

El cliente no dejó un comentario.

Sarah H. en

Grado:

The gentleman that rented the uhaul to me, was rude from start to bringing the truck back, terrible experience and I have retired uhauls before from other uhaul venders and they went above and beyond great customer service, unlike this vendor. It was totally the worst customer service my movers and I had.