Customer Reviews for Virgin Valley Food Mart
(U-Haul Neighborhood Dealer)

108 reviews

200 Mesa Blvd   Mesquite, NV 89027

(702) 346-0503

Office Hours

  • Mon-Sat: 8 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(702) 346-0503

200 Mesa Blvd
Mesquite, NV 89027

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jon Burnett 
Rating:
4.0

Customer did not leave a comment.

bob debois 
Rating:
4.0

The location was perfectly fine and exceedingly convenient. But the truck was clearly not cleaned and the gas level had been run down to 4 miles to empty. (Fortunately, the location is a gas station, so it was easy to fill up. But getting a truck with 4 miles to empty was startling to say the least.) I had to wipe down the inside of the cab to get rid of what seemed like a large amount of dirt.

Maurice VerStandig 
Rating:
2.0

Customer did not leave a comment.

Johnross Doyel 
Rating:
5.0

Customer did not leave a comment.

John Moyes 
Rating:
3.0

Customer did not leave a comment.

Mark Price 
Rating:
5.0

Customer did not leave a comment.

Fracisco vasquez 
Rating:
5.0

Luke was excellent!!!friendly ..professional and extremely helpful 👍

OSCAR MCDEVITT 
Rating:
5.0

Great

LeAnn Roling 
Rating:
5.0

Everything was GREAT!

Cesar Reyes 
Rating:
5.0

Customer did not leave a comment.

Catalina Carrillo 
Rating:
5.0

Customer did not leave a comment.

John Giddins 
Rating:
5.0

Great customer service and quick

ANCIL MURRAY 
Rating:
5.0

Customer did not leave a comment.

Michael Koon 
Rating:
5.0

Customer did not leave a comment.

Gary Kelley 
Rating:
4.0

I never really had any interaction with employees other than handing the keys over to a counter employee. There weren't any "surprises" on the vehicle return so I am happy about that.

steve Thomas 
Rating:
5.0

Best service

Jose Cerdagudino 
Rating:
5.0

Customer did not leave a comment.

Don Alanis 
Rating:
5.0

Customer service was amazing….thank you to Candice Teerlink and crew in Mesquite Nv. at Virgin Valley Food Mart for a stress free experience…..

Kathleen Baylor 
Rating:
5.0

Customer did not leave a comment.

David Graveline 
Rating:
5.0

Excellent service thank you

jorge jimenez 
Rating:
3.0

wasn't able to pick up the uhaul till the next morning after i went at 8 pm did the online check-in and they had the keys locked up for the night

DAKOTA MCCLURE 
Rating:
5.0

Only issue was the ramp grease and oily residue on it needed pressure washed

adrian McElfresh 
Rating:
5.0

Customer did not leave a comment.

Kristen Allec 
Rating:
5.0

Customer did not leave a comment.

Glenn Ferrel 
Rating:
5.0

Despite it being busy, the young man was friendly and professional, making sure he had all the information he needed before I left.

Natasha Lopez 
Rating:
4.0

Customer did not leave a comment.

Laurel Carrozzo 
Rating:
4.0

Because uhual was charging 3500$ for a 20’ truck, I rented on from Beaver UT - and then was allowed to pick this location to pick it up for 778$. Even with the 1$ per mile overage it cost me about 1050$ total. This was an absolute Predatory move by Corp Uhual and border line price gouging. In the end, I had to waste my valuable time to save 2500$ from the greedy Corp Uhual leadership.

David Gelder 
Rating:
5.0

Customer did not leave a comment.

art mikulis 
Rating:
5.0

Customer did not leave a comment.

Eustaquio Sandoval 
Rating:
5.0

Nothing I can see, it was pain free.

Jonathan Raps 
Rating:
5.0

Have drop hitches with 2 5/16” ball

edwin bechtel 
Rating:
5.0

I did not catch the name of the person that helped me check out the vehicle, but I believe he went above and beyond to make it a fantastic experience start to finish. Give that dude a raise, my experience was awesome

Andrew Harris 
Rating:
5.0

Customer did not leave a comment.

Tammy Empey 
Rating:
5.0

Closing time to 5pm

Robert Murphy 
Rating:
3.0

It was a convenient store gas station very busy

Dee Burwell 
Rating:
5.0

Very responsive and willing to assist in any way.

Stephen Hernandez 
Rating:
4.0

Customer did not leave a comment.

Benjamin Geraldo 
Rating:
5.0

Customer did not leave a comment.

JESUS GARCIA-MANZO 
Rating:
4.0

Customer did not leave a comment.

Gavin Hasna 
Rating:
5.0

Customer did not leave a comment.

Kathy Smith 
Rating:
3.0

Customer did not leave a comment.

JONATHAN FRANKLI SABO 
Rating:
5.0

Customer did not leave a comment.

Carl Cloud 
Rating:
5.0

Customer did not leave a comment.

Guadalupe Lujan 
Rating:
5.0

Great Customer Service from this store. I use this store for Propane and knew I had to use them for my U-Haul truck. Thank You for the great service.

Allegra Amoto 
Rating:
5.0

Customer did not leave a comment.

Bobby Fairless 
Rating:
4.0

Customer did not leave a comment.

Ken Hughes 
Rating:
5.0

Customer did not leave a comment.

Tina Gleason 
Rating:
5.0

Very nice people and easy to drop off.

Joel Lengyel 
Rating:
5.0

Very easy drop off . From beginning to end it was great .

Barbara Deuter 
Rating:
5.0

Customer did not leave a comment.

Marvin Ioane 
Rating:
3.0

Customer did not leave a comment.

Gary GerberWinn 
Rating:
5.0

Customer did not leave a comment.

Randy Kezior 
Rating:
5.0

Customer did not leave a comment.

Gregory Hewitt 
Rating:
4.0

Please don't move them from Reno to Mesquite

Terrance Berland 
Rating:
5.0

Customer did not leave a comment.

lonnie Okayama 
Rating:
1.0

Better signage so people know to go to staff in the convenience store.

Richard Hunter 
Rating:
5.0

Eric was a HUGE help with disconnecting the trailer. Could not have been done without him.

Alan Pearson 
Rating:
5.0

Customer did not leave a comment.

Randall Kezior 
Rating:
5.0

Customer did not leave a comment.

Mark Jensen 
Rating:
5.0

Customer did not leave a comment.

milton sloan 
Rating:
5.0

Had no issues renting here. Thanks to everyone there

Spencer Arias 
Rating:
5.0

Luke was knowledgeable, very nice and super efficient!

Joshua Davis 
Rating:
5.0

Customer did not leave a comment.

David Graveline 
Rating:
5.0

Keep being you and thank you for doing business with me! Been using uhaul a long time

JESUS GARCIA-MANZO 
Rating:
5.0

Customer did not leave a comment.

David Graveline 
Rating:
5.0

Customer did not leave a comment.

David Graveline 
Rating:
5.0

My experience renting from UHaul in Mesquite was excellent- everyone was friendly and the process from pickup to return was great. Only comment - truck steering was loose and pulled to the right a little - but not unmanageable

GILBERT NIIMI 
Rating:
3.0

Customer did not leave a comment.

Brandy Cohenno 
Rating:
3.0

Customer did not leave a comment.

EDWARD HEATON 
Rating:
5.0

Great service, helpful in disconnecting trailer

David Farrell 
Rating:
3.0

Ended up not doing the virtual return. Ended up going inside the gas station for help

sarah bozerth 
Rating:
4.0

I would recommend the location and Gill for the job she did but I would NOT ever recommend your 24/7 setup!!!! The whole experience was horrible. It never sent me the correct contract to complete. Thankfully Gill helped me even though she was not trained yet and they were closed but she is the only reason we were able to get a truck. We were given the wrong code number for truck assigned. Mia never updated it or sent me the correct one so everything was wrong!!!!

Christopher McConnell 
Rating:
5.0

Customer did not leave a comment.

ROBERT GOOD 
Rating:
5.0

This location was great, but I had to drive 1.5 hours to get there since the location I had my reservation with didn’t have my truck when I needed it. So yes these location was fine but it cost me 3 hours to go get the truck. So over all I’m disappointed with the service

Wyatt Carman 
Rating:
4.0

Very comfortable thank you. We by

Veronica Munoz 
Rating:
4.0

i hauled a trailor for you, at my gas expence, waiting for you to reimberse me for a safe delivery

Tony Hardman 
Rating:
5.0

Customer did not leave a comment.

Roxanne Vendegna 
Rating:
5.0

Customer did not leave a comment.

Jackie Reed 
Rating:
5.0

The agent help me his job was excellent

miguel haddad 
Rating:
5.0

We liked that the guy walked out to us and grabbed our keys so we could get going quickly.

Jasmine Correa 
Rating:
5.0

No improvements necessary.

Curtis Smith 
Rating:
5.0

Customer did not leave a comment.

devie purba 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Kodjoe 
Rating:
5.0

Other than the app telling me it couldn’t find my reservation, everything else was great.

David Newman 
Rating:
4.0

The man was very helpful, had a truck on lot I could rent immediately locally. The milage was wrong by 4 miles going out, minor. I rented for 2 days but returned it a day early that i did not need it for. I had it less than 24 hours of use. i was told I would get a refund after for one day 24 hour I did not use it for. I should be only charged milage, one day rental. My deposit needed to be returned as well. I have rented several times over the past couple decades from Uhaul. on several moves I have done. I like uhaul. overall.

Debra salo-allgier 
Rating:
5.0

Customer did not leave a comment.

Brent Barraclough 
Rating:
3.0

Better locations in town.

Jerry Klinzmann 
Rating:
5.0

He was super helpful two different times for us.

TIMOTHY TVEIT 
Rating:
2.0

Upon pick up keys were not locked in truck box like told they would be. At return had to go inside due to app not working and reps acted like I was bother them

Gilbert Stevens 
Rating:
5.0

Customer did not leave a comment.

Greg Johnson 
Rating:
4.0

The issue was shameful when Shamika from uhaul accused me of truck theft vs calling the drop off location Shameful

Erryn Alterwitz 
Rating:
5.0

Customer did not leave a comment.

Pat Fackrell 
Rating:
5.0

Customer did not leave a comment.

william lovell 
Rating:
3.0

Was an easy drop off. Got in town and was tired and the gentleman that helped us was fast and friendly.

mark bennett 
Rating:
5.0

Customer did not leave a comment.

Paul Fry 
Rating:
5.0

Customer did not leave a comment.

Jay Leaf 
Rating:
5.0

Customer did not leave a comment.

TERRENCE LANE 
Rating:
5.0

All was great. Thanks

JOHN THEODORE BIRD 
Rating:
3.0

Customer did not leave a comment.

DAVID VANG 
No reviews have been submitted for this location.

Additional Services at this Location

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