Your employees are great. It's having to deal with the 800 number and being jacked around from one place to another to pick up the truck that's the problem.Kathy H.
Customer Reviews for VIP Xpress One
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Douglas S.
El cliente no dejó un comentario.luis G.
El cliente no dejó un comentario.Roger J.
DID NOT ORDER A U-HAULJack B.
El cliente no dejó un comentario.Ruth A.
El cliente no dejó un comentario.Katie M.
El cliente no dejó un comentario.Jamie J.
El cliente no dejó un comentario.cherie L.
Price was higher than quoted. Had to go out of our way to pick up truck causing additional miles that we had to pay for.Nancy K.
I change my order and they were supposed to refund me $300 on Thursday and they have not refunded me anything I'm still owed and also there was a $25 charge for cleaning the truck I cleaned it 🤬🤬🤬🤬🤬🤬Aspen C.
Excellent serviceAnwar M.
Remind uhaul staff that customer about their code of conduct, to treat customers with dignity and respect, and to make sure they are charging the customer the correct rates.Daniel D.
You did not have our reserved truck. It was supposed to be returned the day before and wasn't. No one called us the day before or day of rental. You cost us a lot of money and wasted time.Charles N.
In order to use the app was terrible luckily they were still in the office because my code never came through in order for me to pick up the truck which made my pick up longer I had to go through that I had different steps that part needs work I was so discouraged after going through all thatShantell B.
El cliente no dejó un comentario.Melissa N.
El cliente no dejó un comentario.haitham M.