Make it easier to get the access code. It took us over an hour to figure it out.Frank Z.
Customer Reviews for Vins Auto
(Distribuidor de U-Haul del vecindario)
Revere, MA 02151
(Located on Route 60 Revere inside AL Prime Gas Station)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Despite decking insurance coverage as we have a COI on file, DISHONEST CHEAT AND UNSCRUPULOUS UHAUL and it's employees and franchise's keep charging for insurance which we have to waste time to get a refund. DISHONEST AND CHEAT UHAUL - take corrective measures immediately or you will be kicked out of business VERY VERY SOON. Want to try again to cheat us?Chidambaram R.
Applied for a truck almost a month in advance and upon arriving they failed to deliver and had to give me a larger truck which caused me more financial constraints over the drive such as gas and tolls.Rydyl B.
The truck is disgusting!! I will never rent from this location again!Ariella J.
The person who helped me was so helpful. We found a small dent in the van and the attendant was very responsive to make sure it was marked.Joanne B.
El cliente no dejó un comentario.Berenice P.
The beautiful lady who attended me was very sweet and kind .. don't need to change anything at all 😊 everything was greatAna V.
El cliente no dejó un comentario.Troy N.
El cliente no dejó un comentario.janice S.
Location was great and helped solve the problem. My uhaul had zero oil in it and they told me it had just come back from being serviced. Luckily the employee was able to fill it up with oil so I could make my trip.Eric M.
El cliente no dejó un comentario.Maria B.
Trunk was dirtyAlexandra C.
El cliente no dejó un comentario.Samuel S.
Every thin Is fineFrancisco A.
The inside of the vehicle was extremely filthyDavid J.
El cliente no dejó un comentario.Julio A.
El cliente no dejó un comentario.Thomas H.
Service was great! Pam was very professional and helpful. Would certainly use Vin's again.Jeriad G.
El cliente no dejó un comentario.nancy V.
El cliente no dejó un comentario.Erick F.
El cliente no dejó un comentario.Joanne T.
The people at VIN'S were friendly and reasonable. But the truck I rented from them broke down. An unforseen issue? I suppose. But I lost over 2.5 hrs of work time before I could get back on the road. Am I entitled to a discount or credit? have been a cistomer of UHAUL for over 30 yrs. John LaPlaca. President. RealtyVentures. 617.567.1800/ 617.201.1800 MobileJOHN L.
A major storm was predicted during the time I needed to rent the van, but the windshield washer fluid was low when I picked up the van. Also, the van needed to be washed.Carl S.
Woooaaaaaa This place is like no other we got the best customer service available Thank thank thank you for all the help I receivedCari F.
everything was greatValon H.
Keep up the great service!Robert C.
El cliente no dejó un comentario.Victor F.
The location and everything are fine, the front desk woman was beyond kind and helpful. I had an issue with the app and she assisted me completely.Michael B.
I do not agree with the charge that they made me the first of $ 63.53 is on average fine but the charge of $ 48.04 seems excessive to me. I do not understand why the charge John Fredy H.
The customer service was great. The lady behind the counter was very sweet, knowledgeable and very helpful. Unfortunately however, the van that I rented was absolutely disgusting inside and outside, and more so inside. The crew cab was filthy with leftover fast food products and packages, coffee and greasy spills all over the dash and surfaces, cigarette ashes on the dashboards and dials, the cab reeks of cigarette smoke, muddy floorboards and sticky interior in just about every area. An absolute pigsty!Kamal R.
El cliente no dejó un comentario.Marta R.
El cliente no dejó un comentario.Ryan C.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Jason W.
El cliente no dejó un comentario.Oscar M.
quick and professional staffRichard J.
I had a nice lady that take car we of me really well, everything was great, I have nothing bad to say. GraciasIRMA M.
El cliente no dejó un comentario.Frayler A.
truck was dirty, and had no cart to help me move my stuffTAHR M.
El cliente no dejó un comentario.Maftouh Y.
Used the van for 3 hours and less than twenty miles and returned it with a full tank. This cost me over eighty dollars.leo M.
Need to improve the customer service, but easy and fast to get the equipment!JOSE G.
El cliente no dejó un comentario.Edgar R.
El cliente no dejó un comentario.Marvin B.
El cliente no dejó un comentario.Anthony B.
El cliente no dejó un comentario.Dritan H.
Thank you for everything is good srvisYassine H.
They are 5 of 5 lady is so nice 👍 and helpfulsantiago C.
El cliente no dejó un comentario.Anderson J.
El cliente no dejó un comentario.Jacinta B.
Paid for a dolly and did not receive one in the truck when picking up the truck after hours 9/9. Please refund the $7Neil T.
Very very friendly and AWSOME people in this location had a great experience with them!!!!NADIA M.
It's very nice teamMUNTASER A.
More trucksHolland C.
El cliente no dejó un comentario.Fouad C.
El cliente no dejó un comentario.MICHAEL C.
Technician was not available; would not be available till later in the day, and no receipt/annotation given/taken. Inspection was done 3 hours after my departure. Fuel was topped off, the arrow over the F (26.36 gallons), at the facilities gas pump but was then charged $8.06 (2.72 gallons) for not being topped off, arrow below the F. From the pump to where I parked it was less than five meters away. Final odometer reading from my departure is 73154.4 miles. 2.72 gallons of fuel represents 26.65 miles. No response from the email listed 837002_AFM@uhaul.com.YULANG T.
El cliente no dejó un comentario.John B.
I was never informed about the details of the contract, and was told it would be emailed. Never received the contract until after I returned the van. I never received a receipt but was charged $98 for what my calculations should have been $75. If I was given a receipt perhaps I would be more understanding, but I have yet to receive a receipt two days later. I will never rent from Uhaul again.Bill M.
El cliente no dejó un comentario.ERNEST E.
U-haul rental is great to rent a truck or cargo van. Next customer, please pay attention to the U-haul app on any cell phone. Follow the direction clearly. Don't rush the process on your reservation.Chhoeum N.
El cliente no dejó un comentario.Christopher R.
Van was dirtyHeather P.
El cliente no dejó un comentario.MARVIN M.
The app frequently showed error and restarted when I check in and out.Homan K.
I rented the truck and a dolly but had to pick up the dolly at another address and was charged for extra milesTaiane A.
To much moneyJose O.
the truck was filthy. the back and the front. They said the truck was full and it wasn't.Melissa G.
El cliente no dejó un comentario.Jose R.
El cliente no dejó un comentario.DEMAR C.
El cliente no dejó un comentario.allabout M.
You offer the mobile share but in an area that has poor cellular service - it made it harder to use than app. Also the truck's cab was extremely dirty and looked like it had t been cleaned out in quite a whileWilliam V.
Pads were out of stock, and I requested two dollies but they only had one appliance dolly.Roselyn D.
We had problems with remote pickup. Not sure that I can recommend getting a truck from a not-open community supplier versus an actual UHaul store during open hours.Kent G.
Had some turning ignition key. May want to check it outGary T.
No improvement necessary. Keep up the great service.Joanne T.
The team at patriot gas in revere ma excellent, Adam and Pam, good service, thank you all, AlexandroAlex M.
El cliente no dejó un comentario.JESSICA G.
The lady that helped me was so pleasant and informative!!Kathryn B.
I rented the van from 1995 but I was mislead but a $12 sub charge it came to a different price so it was misleading it's not 1995 I understand you pay tax but that sub charge whatever that is it's totally wrong and misleading the people for $12 that's crazy need to do something about that but I'm going to report it that is not rightThomas R.
Excellent service & attention to detail by pay. Great local business establishment.William O.
The truck was disgusting. There was dirt / stains everywhere. All over the inside of the dash, steering wheel, side of the inside of the cab, etc. I took a video when I got inside to show how terrible it wasJAMES B.
Pam Mellone and company were great, definitely would use UHaul services in the future.Zubair N.
El cliente no dejó un comentario.Sandra O.
El cliente no dejó un comentario.Jose C.
El cliente no dejó un comentario.Edward C.
Lady at front desk was unable to book truck, I did one time online and she canceled it , because she doesn't know about booking. It's took 2 hrs to book the truck . That was my bad experience ever to pick the truck from UHAULSAJJAD H.
The customer service is good !! However I paid for dolly cart rental and they didn't have it to me, truck was very dirty.Ruan M.
Judy was a pleasure to deal with and she made the process simple. Loved driving the 10' truck too!Tracey S.
El cliente no dejó un comentario.Barbary C.
ABSOLUTELY NOTHING!!! I GIVE IT A FIVE STAR RATING!!!Carol M.
Pam was very nice to rent from I would rent there againlynda T.
El cliente no dejó un comentario.Stefon F.
El cliente no dejó un comentario.Brenda B.
El cliente no dejó un comentario.Robin M.
Everything was ok; Especially the Custmer Service rep. was very helpful and polite . ThankYou !javier R.
Wish i did, but everything was excellent..😁👍Philip S.
Customer service was rude to me when I told him I couldn't drive the truck that the mirrors couldn't be adjusted on they finally found a truck that only the passenger mirror was able to be adjusted how do you rent trucks when they're not in good running order especially when you have to back into placesLinda L.