Customer Reviews for Village Convenience Mart
(Distribuidor de U-Haul del vecindario)

91 comentarios

20339 US Hwy 27   Clermont, FL 34715

(352) 404-5081

Horarios de la ubicación

  • Lun. - vie.: 6 a. m. - 8 p. m.
  • Sáb.- dom.: 7 a. m. - 8 p. m.
Horario especial
  • 11/27/2021 - 1/3/2022: 7:00 a. m. - 7:00 p. m.

Servicios en esta ubicación:

Contáctanos

(352) 404-5081

20339 US Hwy 27
Clermont, FL 34715

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 6 a. m. - 8 p. m.
  • Sáb.- dom.: 7 a. m. - 8 p. m.
Horario especial
  • 11/27/2021 - 1/3/2022: 7:00 a. m. - 7:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Interior was not cleaned and there was a sensor fault for tire pressure. Besides that, service was exceptional and we got all we needed on time.

Seward L. 
Clasificación:
5.0

Very friendly and happy to help in the check in

DEAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Everything was great at this location. The people helping me made me feel like part of their family. If I ever need to rent another Uhaul, they will be my first and only choice.

Felix G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esteban M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LARRY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELCIO A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

The customer care was 5 star

MARK F. 
Clasificación:
3.0

El cliente no dejó un comentario.

LANCE H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ray C. 
Clasificación:
4.0

Include dental to their benefits

JASON W. 
Clasificación:
3.0

It seems that U-Haul has turned in to a side business for most locations.

LARRY I. 
Clasificación:
5.0

We had a very hard rain on Friday and when I unloaded my items some were wet - so truck must of had a leak somewhere- that was the only negative

Terry H. 
Clasificación:
5.0

Staff in the Clermont location were extremely nice and couldn't have been any more accommodating.

DEBRA B. 
Clasificación:
5.0

Stop taking reservations and not servicing as we were told.

Edwin P. 
Clasificación:
3.0

Staff here was better but location looked like an abandoned gas station with questionable individuals loitering about. If not for other trucks, I would not have known what it was. I would not let my wife or kids go there, looks sketchy.

Benjamin O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah B. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENNETH Z. 
Clasificación:
5.0

Everyone was nice and helpful. I will definitely go back

Diana H. 
Clasificación:
1.0

Picking the truck up was easy dropping it off was a pain right in the ass as I stated in the last comment the woman that I talked to on the phone become very irate and ignorant to me and I stated to her I only have this truck until 5:00 it's 4:25 right now I need to get it back and dropped off and she stated to me not my problem I will never use you all again!!

Howard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TED R. 
Clasificación:
5.0

Very friendly

ELI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN M. 
Clasificación:
2.0

Adjustable landing gear on the trailers

Daniel C. 
Clasificación:
5.0

Everything I observed was just fine!!!

Shoy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave H. 
Clasificación:
1.0

Don't charge me an extra $70 for nothing. I returned the vehicle with the exact same quarter tank of gas I received it with. I only drove 15 miles.

KARLTON T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rolland F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERANGER N. 
Clasificación:
1.0

Gross old location. Clerk was pleasant though and worked alone checking out store customers.

Tom W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jaqualin O. 
Clasificación:
1.0

Having a complete blow out 20 hours into drive was a complete nightmare and a bad reflection in Uhauls equipment rental service. There needs to be thorough inspection and maintenance of equipment before they are rented. It appears these vendors simply shelter the equipment for the next customer and do not really do much to make sure they are safe to drive. It took 2 hours for the repair technician to get there. The guy was excellent but it took a long given how busy he was. Not his fault. Uhaul should had given me fully maintained equipment

LEONARDOR G. 
Clasificación:
5.0

It was good service

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN M. 
Clasificación:
1.0

Worst place ever. Nasty. Truck ran poor. Did I mention nasty?

Alexandrea W. 
Clasificación:
3.0

This truck shook so hard when driving you can't see through the mirrors. Super unsafe ! Staff didn't seem to care , uhaul is not the quality it used to be .

Jon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd R. 
Clasificación:
5.0

They went way out of their way to accommodate all of my needs

James D. 
Clasificación:
5.0

They went way out of their way to accommodate all of my needs

James D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRYMICHAEL F. 
Clasificación:
5.0

There was ne person at this location. She acted as if she was doing me a favor by taking the trailer.

Chester A. 
Clasificación:
5.0

Have no issues about anything......very nice people to work with..

Robert J. 
Clasificación:
1.0

Was there for over an hour to get a trailer that was already paid And reserved and jack on trailer was broken

andy B. 
Clasificación:
3.0

Experience was not bad; however this location is in an old hotel/convenience store and only had one employee working. The cashier was unable to inspect the vehicle when I returned it, and did not process receiving the van until the following day.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

rob J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irsapen R. 
Clasificación:
3.0

Very run down location inside the gas station not very appealing

TONY P. 
Clasificación:
2.0

Very slow service. I have used U Haul many times and I have never had such a negative experience and poor customer service. I have never had someone call and check a reference while I listen. I had already filled all the information out online. Why did I have to do it over while I was there? I will never use this location ever again.

BILLY A. 
Clasificación:
3.0

Both pick-up and drop-off were quick and easy. Should we need a truck rental in the future, you have our business!

Curt M. 
Clasificación:
5.0

They was very helpful and polite.

FRANK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce C. 
Clasificación:
1.0

Did everything online to be able to get in the truck and go basically like I did 6 months ago at a different location. Still was there for 30 minutes because the worker couldn't figure out I did it on line. As well as my reservation was for 9am at another location then 10 minutes till 9 I get a call saying it's at a different location because that one doesn't have equipment. That right there should have been able to tell me the night before when I booked it if it had the equipment in stock or not. Very frustrating driving down the road to the location I chose then having to turn around in the opposite direction last minute because of disorganization on you alls part. As well as 6 months ago when I rented from uhaul when it was time to drop the keys off I simply went in the office handed the keys over and left. The lady at this location made me walk ALL the way to the end of the lot twice to get the mileage and the gas level. So another 15 minutes spent there that I didn't have to before. Very disappointed and frustrated in the extra time I wasted because of someone not being up to speed.

Matthew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lubomyr L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

Very friendly lady at the cashier when I dropped it off.

KEITH R. 
Clasificación:
5.0

Very helpful. Smooth transaction. Very much would recommend.

Clarence S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lindsay R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy S. 
Clasificación:
4.0

This is a small station, but the staff is very helpful. Unfortunately, there was an issue with my reservation not getting sent to the local station so it took a while to create a new reservation from scratch.

Todd W. 
Clasificación:
3.0

El cliente no dejó un comentario.

George E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew E. 
Clasificación:
1.0

Horrible experience at this drop off location. U-Haul Representative, Karen, was rude and demanding from the initial start of customer interaction to the very end. As I began to park the vehicle, she began yelling orders for me to park somewhere else. When I asked where, she pointed to a location that was blocked by a tree stump. I told her it was not possible for me to park there and she began to get frustrated with me as though I was at fault for a tree stump being there. Then, after I had dropped off my keys in the drop box as instructed by the U-Haul mobile app, this individual very rudely called me on my cell stating that I did the wrong return procedure and that she was going to charge me extra costs and then proceeded to hang up on me. I contacted Corporate, where they at least took good care of the situation.

Joshua Q. 
Clasificación:
5.0

Great Experience!

Lisbel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
No se han enviado comentarios para esta ubicación.

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