Comentarios del cliente para Village Auto Works

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Village Auto Works

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Stephen H. en

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El cliente no dejó un comentario.

Boyd R. en

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El cliente no dejó un comentario.

Ronald S. en

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El cliente no dejó un comentario.

Patricia B. en

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El cliente no dejó un comentario.

CHARLES W. T. en

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El cliente no dejó un comentario.

Bradley H. en

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El cliente no dejó un comentario.

Pam G. en

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I am so upset, I reviewed with the guy Bob what I had to transport and he assured me that the truck would be plenty big enough. As I was on a tight schedule, we realized that 25% of my stuff did not fit! I had to take it and now am in a horrible situation timing wise, financially and belongings wise to figure out what to do! When I called Bob to tell him that he grossly miss informed me, He said sorry and offered nothing to make up for this horrible mistake on his part. I did not even have appliances and several other things you would expect a two bedroom house to have and when I arrived to pick it up I said I was worried that it would not all fit and he assured me that it would! This is a financial hardship and disaster for me! Please help? Pam

Melody C. en

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El cliente no dejó un comentario.

Larrain H. en

Grado:

I called different places for 3 weeks trying to rent a 20 foot truck over and over none. I decided to try online...no one called me after I did it and I got nervous and called ..as I thought nothing ....wrong day scheduled no truck ...ended up with a 15 and has to make extra trips and keep it another day to finish the guy was very helpful in Pennyan waa very helpful the people on. he internet should taking lesssons from him...

norman H. en

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El cliente no dejó un comentario.

Gregory L. en

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o

Steve W. en

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El cliente no dejó un comentario.

Paul D. en

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The people at Village Auto Works excellent people could deal with. They really helped us out and really work with us even when they could not get a truck for two days.

Paul R. en

Grado:

The service locations were fine and the people I met were friendly and helpful. However, the overall experience was terrible because I found out 2 hours before pick-up (and only because I called to ask if I could pick up a few minutes early) that my trailer was not available at the Natick pick-up location. So, I had to drive 90 minutes extra for pick-up, which I had not built into my schedule. Bottom line: the text I received 24 hours in advance was wrong, and U-Haul made no effort to inform me of the change in availability. The explanation I received regarding all of this was total BS.

Janet R. en

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El cliente no dejó un comentario.

Phil V. en

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Signage to the tiny back road would help

Jeffrey C. en

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Having the right sized trailer would have been preferred, but I appreciated the larger one at no extra cost.

Michael V. en

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Bob, who runs this office is knowledgeable, efficient and very polite. Thankfully, I called him three days prior to the pick up to determine if I would be able to pick up the truck on Sunday as we were told would be possible IF a truck was available. He told me that was not possible because they are closed on Sundays. He offered me the truck pick up on Saturday and keeping it for 2 days at a one day rental feel. If I had not called him, we would have been notified on the date before pick up that we had to pick up the truck from a location 1 hour and 20 minutes away. Then it would have been too late to change and we certainly did not need that extra driving time to use up our time and cost more money. I also told Bov the website stated he was close on Saturday and Sunday but he is open Sat. 8:30 - noon. He said he will have that changed and I'm sure he will. One should always call the pick up location dealer directly to confirm their hours and ask for their help regarding the rental. Thank you, Bob!

robert B. en

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Always the best!

Steve U. en

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El cliente no dejó un comentario.

Geena F. en

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The inside of the cab smelled like wet dog.

Gary R. en

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Nothing

James O. en

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Rental agent was very helpful in the entire process. Convenient location for me.

Bruce C. en

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Nothing, Bob, the owner greeted me and disconnected the trailer. The Village Auto Body is always very friendly and courteous. A pleasure to do business with.

Dana B. en

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El cliente no dejó un comentario.

Roy H. en

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El cliente no dejó un comentario.

Raymond D. en

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El cliente no dejó un comentario.

Ronald S. en

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El cliente no dejó un comentario.

MaryJane S. en

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El cliente no dejó un comentario.

renee D. en

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El cliente no dejó un comentario.

mike R. en

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El cliente no dejó un comentario.