Comentarios del cliente para Victory Computer Repair

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Victory Computer Repair

Grado total:

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catrice S.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

El cliente no dejó un comentario.

Christopher B.
Grado:

Convenient, quick, and easy

vassie L.
Grado:

El cliente no dejó un comentario.

TERESA L.
Grado:

You made this move a nightmare I reserved and truck and it wasnt there they no longer did truck rentals then sent me to another location and it was even worse I saw the employee pull off even though he seen us pull back up and sat in the back parking for over twenty minutes and I had to wait until he was ready to deal with me I didn’t get a truck until after 11am then I had to pay 70 dollars out of pocket to the storage unit because I wasn’t done by 2 so like I said this was a nightmare

Winston B.
Grado:

El cliente no dejó un comentario.

Pamela M.
Grado:

NO GAS IN TANK. TRUCK UNAVAILABLE AT RESERVED LOCATION. I had a reservation for Newport News, VA and was told less than 24 hours prior to pick-up that the location had changed to Portsmouth, VA; 36 miles and a bridge-tunnel away. This added two additional hours to my packing day causing me to be late to my loading site where I had scheduled packers to meet me at 9 am. I was arriving from DC. When I asked the UHaul person that contacted me why I wasn't informed sooner, she said they only check the day before if a truck is available. This is unsatisfactory. I will NEVER use UHaul again, nor will any of my friends or family. Had I had time to make other arrangements, I would have changed to a Williamsburg pick-up or hired a different company. As it was, I had to drive through a bridge-tunnel 36 miles in the opposite direction! When I picked up the truck, the gas tank was at 1/4 of a tank. I put $100 of gas in to make sure I would get back to Newport News and eventually to DC. When I turned in the truck, I had over a 1/2 tank. This is such a SHADY business practice. I know the person that didn't refill the tank was overcharged for gas, then I get it and have to add gas IMMEDIATELY just to get to my destination. Just on my end, UHaul made a $40 profit as I only used a little more than half of the gas I added. BAD BUSINESS. And you will NEVER have my business again.

Kenitra W.
Grado:

El cliente no dejó un comentario.

Carl F.
Grado:

El cliente no dejó un comentario.

Kara K.
Grado:

El cliente no dejó un comentario.

DOMINIKQUE H.
Grado:

El cliente no dejó un comentario.

Joshua H.
Grado:

They have the trailers parked in a gravel lot. it wasn't a big issue but there was a little bit of mud in the center.not a big issue, but it dips down into it then when I was pulling out I noticed it took second for my tires to get traction because of it.

Robert J.
Grado:

We had tire blow off the rim and it delayed our drive by 2 hours. They did come and replace at no charge to me but I would recommend keeping tires better maintained.

Matt M.
Grado:

A little bit "clunky" as the uhaul rental was a side job for computer repair requiring me to call from the front door; however, it worked out just fine and was at a convenient location.

janice G.
Grado:

El cliente no dejó un comentario.

sylvia K.
Grado:

El cliente no dejó un comentario.

Alun P.
Grado:

El cliente no dejó un comentario.

ROMEO C.
Grado:

1. Operator to have a vehicle check out sheet 2. Renter check the vehicle Ensure all liquids and oil requirements are in good level status prior to c/o. 3. Renter Walk with the customer to the vehicle to c/o

Sharon K.
Grado:

The trailer was parked in a field, BEHIND A RUN DOWN SHACK, in knee deep grass, FULL OF MOSQUITOS!! Me and my husband had mosquito bites all over us in a matter of minutes, the time it took to hookup the trailer. Next, my pickup time was 10 a.m. but the person manning the office wasn't coming in until 2 p.m.! Luckily, there was another guy there but he was only there to meet someone to repair the computer. He was very helpful and got us taken care of so we didn't have to come back later. Overall, the place creeped me out!!

destiny W.
Grado:

I was given a uhaul with a rejection sticker on it i don't appreciate being set up to take that kind of risk at all

Essence L.
Grado:

El cliente no dejó un comentario.

Judith B.
Grado:

El cliente no dejó un comentario.

Deborah L.
Grado:

I paid $17 for a furniture dolly and pack of pads. Neither were in the truck and I would like my mom net back.

John G.
Grado:

El cliente no dejó un comentario.

TIM C.
Grado:

El cliente no dejó un comentario.

Richard V.
Grado:

The office was not clearly marked

david K.
Grado:

Our truck had a big crack in the windshield. Truck had writing all over it. I felt that the owner of this location just dont care. I made reservations but when we went to get the truck the personnever emerged the reservation in thecomputer so we we're lucky they still had a truck. Not happy at all

Walter P.
Grado:

El cliente no dejó un comentario.

Walter P.
Grado:

El cliente no dejó un comentario.

Morville C.
Grado:

understaffed need more help, also be more attentive to customers to two visits to get what I needed. If it was the fact that you guys were the closest to my location I would have gone somewhere else

Stephen M.
Grado:

checking back in was over the phone because the guy had left the location far before closing time. just want to make sure this is documented incase something comes up later charging me for something i didnt do. also i had made a reservation for the greenbrier location however 30 minutes before pick up time uhaul called me stating this location no longer can fill your request and then moved me to this much farther location which added onto my mileage AND stress since it was 30 minutes before pick up time and the uhaul location was in portsmouth right at peak traffic time. overall horrible horrible experience. not sure if i will be using uhaul again since this is my THIRD bad experience in a row. one after another bad experiences. and no one at the locations seems to care what so ever. I doubt anything will even happen with this review seeing as i have left these before and not gotten any response.

Lawrence J.
Grado:

El cliente no dejó un comentario.

Kevin S.
Grado:

Melvin was awesome to work with. However, the building was in poor condition. 26” truck was delivered to me with a hole in wiper fluid reservoir so big it drained within seconds of filling it. No wiper fluid from va to nv. Trailer for towing car we received at same location was unsafe. During trip right side ramp came unlocked and dragged on highway until we could restore it. Additionally the right side tire net came loose as well during this same period. Melvin showed us how to operate both and I personally locked both so I know it was mechanical failure. Finally Melvin obtained a 15” truck at last minute because we had to much stuff for the first truck to carry.

Lee B.
Grado:

Vehicle gas indicator was brought to the attention of the clerk at rental. He advised that's the way the equipment was brought back and that at the end of my rental put the exact same amount of gas in the vehicle... it was slightly under 1/4 full and he would email me the original contract.... I did not get a copy of the contract via email that day.

Natalie C.
Grado:

Quick and easy

Wayne B.
Grado:

El cliente no dejó un comentario.

bryan C.
Grado:

Improper billing.

Laura U.
Grado:

After visiting three locations for a car dolly for a one way move, it was an inconvenience for my family and myself and nothing can give me those five hours back with my family before deployment out of the country. I hope in the future I can make arrangements with another company. The gentleman at the last place was kind and understanding and very helpful. If he owned his own moving company I would choose him over uhaul.

Jason M.
Grado:

El cliente no dejó un comentario.

Carolyn G.
Grado:

Although the office is very small, the representative who was there during the day of my pick up has a large personality that will brighten anyone's day ??. My son and I were broke down tired from moving, but after our visit with him we were able to muster up enough strength to chuckle at his bright sense of humor. Would Definitely recommend this location!

Robert B.
Grado:

I had to go 20 miles to pick up truck when the requested dealer location was denied. That dealer location was 2 miles away. So, instead of a Uber ride to the dealer 2 miles away I had to pay $25 for an Uber ride to the dealer 20 miles away. Thanks U-Haul!

PARIS M.
Grado:

El cliente no dejó un comentario.

MICHAEL L.
Grado:

El cliente no dejó un comentario.

Anthony B.
Grado:

El cliente no dejó un comentario.

Christopher P.
Grado:

El cliente no dejó un comentario.

monica B.
Grado:

El cliente no dejó un comentario.

Tara L.
Grado:

Make sure trucks are clean

Rick R.
Grado:

El cliente no dejó un comentario.

Lawrence S.
Grado:

El cliente no dejó un comentario.

Thomas C.
Grado:

Truck gas cap was broken. The truck also had a leak in the cargo area that resulted in property being soaking wet.

William G.
Grado:

I'm very dissatisfied because I had to pick up my U-Haul in another city 20 miles away when I specifically reserved the truck in the city in which I live where are there are five U-Haul locations. While I was traveling with this truck both wiper blades came off in a downpour and I have to put new ones on at Walmart I just think when they customer reserve the truck it should be available in the city in which they live especially when there are several locations in that City this was a less-than-desirable experience and to be honest I probably won't uhaul again

shelton S.
Grado:

I reserved a truck for Friday at 5pm to Saturday at 5 pm. When I arrived I was informed that my reservation had been modified and I had to have it back by 11am on Saturday or would face stiff penalties. I ended up having to rent a trailer. VERY unsatisfied customer.

Damon A.
Grado:

Make sure the operator is professional and not a Liar or more worried about getting drunk then assisting customers with the equipment. Me being a first time customer renting a auto transport with no experience, felt no empathy from this guy! His attitude and lack of integrity is something that would have Mr yo reccomend he not ne an authorized dealers!

De'Andre B.
Grado:

I was told to call back when contacting the location because he was helping a customer. In the same call, he informed me that he did have a 10 inch truck. I called back 5 minutes later, and he told me to call back at 8:30. He informed me he would have a truck. I called him back at 8:30, he said it would be the morning. Satirday Morning comes, he rented the truck. All he has is a bigger truck. He informs me that he would try to discount the price. He didn't. I drive the truck off of the lot to pack up, it has a lock on it. I called him, he wants me to drive to another location to get lock taken off. I went, it was taken off. Worst experience ever and he didnt work out a discount like he said

nichole W.
Grado:

There was a lock on the trailer and thus site didn't have the key to unlock it. I had to drive the Uhual to another site to have unlocked. It wasted my time and mileage. I was promised the mileage back on my account but never received a credit. Don't deal with off-site locations.

Ashley G.
Grado:

El cliente no dejó un comentario.

Kevin C.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

I did not receive the 12 covers I paid for and place was not open when dropped off . Also called about hour after I picked up trailer to let them know they did not supply me with the blankets .I HOPE THE COST IS REMOVED FROM BILL / place NOT COUSTOMER FOCUSED

Roy K.
Grado:

El cliente no dejó un comentario.

DEWEY R.
Grado:

El cliente no dejó un comentario.

dashaun M.
Grado:

Fast and friendly

Delafiha W.
Grado:

Horrible customer service

Nicholas B.
Grado:

El cliente no dejó un comentario.

Heather C.
Grado:

El cliente no dejó un comentario.

APRIL W.
Grado:

Nothing. I needes to check in after hours abd they were very accomidating

Marchett H.
Grado:

Thanks Uhaul, great hire!

Ethan B.
Grado:

El cliente no dejó un comentario.

eric V.
Grado:

Customer service was excellent. Manager stayed after closing to assist with equipment. Who does that?

grace B.
Grado:

El cliente no dejó un comentario.

toby W.
Grado:

The best customer service. Thanks Uhaul!

ELMO T.
Grado:

Great choice!

Curtis R.
Grado:

Small shop hard to get into

dana H.
Grado:

El cliente no dejó un comentario.

Jeffrey Y.
Grado:

Very friendly and efficient.

david K.
Grado:

Great service

JEFFREY D.
Grado:

El cliente no dejó un comentario.

inethia B.
Grado:

Dealer was very informed and assisted with all of our moving needs. Even drop off and storage. Thanks Uhaul!

jason H.
Grado:

Lots of help, great job.

gene S.
Grado:

Good customer service

toyna P.
Grado:

Great service and fast too!

Charles L.
Grado:

The truck has serious steering issues. Would not recommend a cross country trip with. It was a white-knuckle experience that made me feel unsafe.

Vickie J.
Grado:

El cliente no dejó un comentario.

Tawanva L.
Grado:

The customer service was horrible. Was sent to this location from the U-Haul Moving & Storage of South Military Highway Chesapeake, va. Arrived around 12:50 p.m. all doors were locked with a sign that said 10 minutes bathroom. After waiting 10 minutes I called and found out the guy wasn't even at the location. When he arrived there was no hurry to get the store open and he didn't apologize for the 10 minute wait that turned it to a 30 minute wait. The other location made my reservation to pick the truck up at 1:00 p.m. for 24 hours. When we finished all paper work at the victory Blvd location I was told that I had to have the truck back at 1:00 even though I didnt get the truck until after 1:30 p.m. After questioning him about this he said that the store didn't open until 2:00 anyway what kind of business is being ran here. I was also told that I had to drop off at the victory location instead of the city I would be driving to. So I had to pay extra because of mileage. I was not happy with the service and wish I had picked a different company.

Amber R.
Grado:

The attendant charged me for insurance when I clearly stated I didn’t want it. He stated that he reversed the charge but could not give me any paperwork stating that. He then charged me for the regular rate, making 220 unavailable for my already expensive move. When it came time to hitch my trailer to my car he LEFT and I was unable to hitch it by myself. I had to drive to a second location in order to get another trailer and the assistance we pay for.

Roy K.
Grado:

Everything was great

Patricia L.
Grado:

My experience was awesome. The gentleman that handle my truck rental went above and beyond to make it great and even saved me about $50 dollars.

mitchell A.
Grado:

Fast and efficient!

Fancine J.
Grado:

Excellent service!

sharifa J.
Grado:

fast service, very friendly and helpful!

Betty M.
Grado:

El cliente no dejó un comentario.

Betty M.
Grado:

El cliente no dejó un comentario.

elaine D.
Grado:

El cliente no dejó un comentario.

Orlando S.
Grado:

El cliente no dejó un comentario.

lakesha J.
Grado:

Great service

Tamia C.
Grado:

Great spirit people...Best Experience Ever.

SHERITA B.
Grado:

The service at this location was really really great, The lady was very helpful explaining the collision damage coverage that U-haul offers. I had no idea that most auto policies wont cover a moving van or truck that was very helpful. I would and will be recommending Victory Computer Repair U-Haul to anyone seeking equipment. I was in and out in no time at all.

marie B.
Grado:

El cliente no dejó un comentario.

Lisa T.
Grado:

El cliente no dejó un comentario.

James S.
Grado:

El cliente no dejó un comentario.

gilbert L.
Grado:

Serivce was very good.

No reviews have been submitted for this location.

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