Customer Reviews for Victorias Auto Sale LLC
(U-Haul Neighborhood Dealer)

23 reviews

4606 S Flores St   San Antonio, TX 78214

(210) 775-5081

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat: 10:30 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(210) 775-5081

4606 S Flores St
San Antonio, TX 78214

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat: 10:30 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

To much dog hair and smells in front. I have to much allergy. And also I did feel gas before I return. Still they charge me for 8 gallon $32.never book U-Haul there..

Sanket Bhakta 
Rating:
3.0

After telling the location over the phone I would be needing it for 2 hours- he still charged me for the full day. Strongly believe if my husband had spoke with him he would have charged the right amount. -- Over-all I was over charged!

Liz Cantu 
Rating:
1.0

I will never user UHAUL again. I would rather strap my furniture to my back and personally walk it from city to city than to use this crooked company in the future. I requested a truck and was given an estimate of $280. "SafeMove" was added to my order without my knowledge. I picked the truck up from a dump in San Antonio and had to sign the "contract" on a greasy ipad. Apparently, what you agree to and order online means nothing when you get to a location. In any even, once inside the truck, I found the environmental controls in the truck were non-operable, making for an unpleasant trip. To make matters worse, I was restricted to 291 miles moving between San Antonio and Galveston, Texas, and forced to return the truck to a location 30 miles from my residence, causing me to exceed both mileage and time restrictions for which I was charged $150. At the end of this experience I was charged over $500, twice what I was quoted.

Dustin Fehrle 
Rating:
5.0

The owner/sales rep explained everything and made sure I understood. I’d go back again to the same place.

Ronald Kretz 
Rating:
5.0

Nothing great service

ANGELITA BARRERA 
Rating:
1.0

Try to say I stole truck because they don’t know how to communicate with each other

gabriel mendiola 
Rating:
5.0

Customer did not leave a comment.

ANGELITA BARRERA 
Rating:
5.0

Very great Cust service

CINDY SERRANO 
Rating:
5.0

Customer did not leave a comment.

Nancy Murray 
Rating:
4.0

Customer did not leave a comment.

John Wyble 
Rating:
4.0

Nothing

Boyce Ward 
Rating:
3.0

Customer did not leave a comment.

Oscar Ortega 
Rating:
5.0

Great customer service from the entire staff.

arturo cardenas 
Rating:
4.0

The staff was super friendly and very helpful. The hours of operation are less than other outlets so keep that in mind when making reservations for picking up and returning rentals.

Tony Fredrickson 
Rating:
5.0

Customer did not leave a comment.

farell luedke 
Rating:
1.0

Bad side of town. Doesn’t open until 11 am — so you can’t pick up your Uhaul early in the morning, and you lose half a day. Three people there, and none of them knew how to rent me a Uhaul. The guy who did it all on his phone told me he may have charged me THREE (3) times, because he couldn’t figure out how to complete the contract on his cell phone. Just all around a poor experience.

GUY KARGL 
Rating:
5.0

Customer did not leave a comment.

Frank Harper 
Rating:
4.0

The truck has a leaky differential and it's a/c sound like it works, but it's blower doesn't direct into the cabin

Guillermo Duran 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn Faseler 
Rating:
1.0

This location was not even close to what I was expecting from U-Haul. Worst management and very disrespectful for my time. Person at location was friendly but had no knowledge of system. I paid for everything upfront but manager who was operating remotely, created another reservation. Took one hour and 15 minutes of my time while he was giving instruction over the phone to the person at pick up location. Truck was not clean (cabin) and my entire schedule was disturbed due to one hour plus delay by this U-Haul location. I don’t know why U-Haul would risk their reputation. I was also charged additional amount by San Antonio manager. Drop off location was absolutely opposite. I was greeted as soon as I walked in to Katy location and with 45 seconds I was out.

Moazzam Pirzada 
Rating:
5.0

Easy transition and a good price.

gabriel nicholson 
Rating:
5.0

Customer did not leave a comment.

Sara Garcia 
Rating:
5.0

Pedro very friendly great equipment great communication and very quick service. I can’t thank them enough.

Ray Munoz 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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