The agent at the store was fantastic.He even came back to the store to make my drop off easier. However I think he made a mistake on the cost of km charged. He charged me $1.59/km. My original booking said .59 cents/km. I do have screenshot of that. Should I contact store or can you fix amount charged?DONNAC M.
Customer Reviews for Victoria Variety
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Robert K.
The van clearly had not been cleaned. There was no sanitizing wipes or evidence that the van had been thoroughly inspected before pick up. There were excessive footmarks on the passenger dash. The passenger seat was also quite dirty as well. I was very disappointed with the condition of the vehicle. The best thing that I can say is that it got the job done.Jordan M.
You're advertisement is very misleading. Your hidden costs and charges at the time of pick up are extremely disappointing and do not accurately reflect your price point that is advertised. I will not be a returning customer and will not recommend uhal. The retail associate that assisted me with facilitating the purchase was helpful and competent.CODYTHOMAS R.
I reserved a dolly with the truck rental. Upon pick up there were none available. The truck had food and drink garbage in the front and other trash in the back.MELISSAJ H.
Customer did not leave a comment.SHIMENG D.
Customer did not leave a comment.PETERL S.