Customer Reviews for Vics Tobacco And Food Mart
(U-Haul Neighborhood Dealer)

49 reviews

1104 Frederica St   Owensboro, KY 42301

(270) 215-1972

Office Hours

  • Mon-Fri: 6 am–2:30 pm
  • Sat: Closed
  • Sun: 6 am–2:30 pm

Services at this Location:

Contact Us

(270) 215-1972

1104 Frederica St
Owensboro, KY 42301

Services at this Location:

Office Hours

  • Mon-Fri: 6 am–2:30 pm
  • Sat: Closed
  • Sun: 6 am–2:30 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Stephen Watkins 
Rating:
1.0

I returned my uhaul a day earl but somehow was charged for an extra day saying that I didn’t return it until 11 am the next day.

Brianne Wheeler 
Rating:
5.0

Very easy drop off

David Wilcoxson 
Rating:
4.0

They didn’t have moving blankets or furniture dolly’s as requested when I made the reservation. Everything else was great.

Paul Williams 
Rating:
3.0

Well it wasn’t very well lit. I was also not aware of the town very well. Being after hours. My wife had to stay in car while I had to upload photos of the vehicle. Being late at night it was kind kind of a scary situation.

bobby murray 
Rating:
5.0

Had a hard time picking up the uhaul

kim renfrow 
Rating:
5.0

The guy was nice and it was a easy drop off...I handed him the key and that was it...

Charlie Henning 
Rating:
5.0

Customer did not leave a comment.

Eric Miller 
Rating:
1.0

Absolutely horrible service. Dirty and not well kept. Unauthorized charges to my credit card a month later, will be reporting this location to our financial institution as fraud.

Chris Cunningham 
Rating:
5.0

All was good. No improvements to note.

Michael Gore 
Rating:
3.0

Customer did not leave a comment.

Tiffany Bratcher 
Rating:
1.0

Cleaning charge was impose while Uhaul was in left in same situation we receive.

Jimit Patel 
Rating:
3.0

Used uhaul.com for the return & dropoff and had nothing but connection issues. No issues checking in with the app but the dropoff was terrible. Tried several times with no luck. Called the uhaul help center and they were no help either.

Kenneth Costa 
Rating:
5.0

Extremely helpful, went above and beyond

Greg Carr 
Rating:
5.0

Customer did not leave a comment.

Jennifer Rogers 
Rating:
4.0

I paid for a dolly but they don't have a dolly. They said they told uhaul they don't have one but customers still come in regularly after having paid to use one only to find there isn't one. I didn't have time to go all around town to find which location actually had one so I did without. Also there was no ramp on my truck. I thought they all had ramps.

Michaela dAvis 
Rating:
5.0

Great !!!

chris edwards 
Rating:
5.0

Communication and inventory updates would go really far for customers.

Caleb Lambert 
Rating:
4.0

Customer did not leave a comment.

KELLEY FULKERSON 
Rating:
4.0

Customer did not leave a comment.

JOSEPH STEELE 
Rating:
5.0

Some information on using the app for returning after hours.

james byers 
Rating:
5.0

Quick and easy

Kaelin Hoagland 
Rating:
4.0

Customer did not leave a comment.

Tasha McCoy 
Rating:
2.0

Customer did not leave a comment.

Scott Miller 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER CAIN 
Rating:
3.0

Customer did not leave a comment.

Sheila Lagenour 
Rating:
5.0

Customer did not leave a comment.

TYRONE MALONEY 
Rating:
5.0

Customer did not leave a comment.

TYRONE MALONEY 
Rating:
3.0

I was to pick up at 2:00 pm waited forever for a key then I was to return at 3 pm the next day to tell City and was charged $40 extra day?? Not very pleased with that because I was 4 minutes late returning but waited 30 minutes to get a key when I picked up

JEFFERY LITHERLAND 
Rating:
1.0

Customer did not leave a comment.

TERESA BUCKLES 
Rating:
5.0

great drop off experience

Brett Dickens 
Rating:
5.0

Customer did not leave a comment.

JIMMY WEST 
Rating:
5.0

We were very sad the truck did not have cruise control--made for a much longer day. I had no idea the trucks wouldn't have it and will remember to ask if we need one again. Otherwise, fine experience and thanks.

CHARLES BROWN 
Rating:
3.0

Customer did not leave a comment.

GARY HARRIS 
Rating:
5.0

Customer did not leave a comment.

BARRY RALPH 
Rating:
4.0

Was after hours drop off. Clerk at convenience store took the keys and that was the end of it.

JON WILLIS 
Rating:
4.0

Customer did not leave a comment.

Ray Wimsatt 
Rating:
5.0

It was somewhat difficult to locate. Was given the street address but not the name of the business (Vic's Tobacco and Food Mart). The house numbers were not visible from the street (Frederica) and there were no other U- Haul trucks or trailers parked on the parking lot so I wasn't sure I was at the right place until I went inside

RANDALL SHELBY 
Rating:
4.0

Customer did not leave a comment.

Jacob Newkirk 
Rating:
5.0

Customer did not leave a comment.

susie powell 
Rating:
5.0

Customer did not leave a comment.

Lisa Blair 
Rating:
5.0

The owner was VERY customer oriented. Absolutely will recommend for any and all.

THOMAS GREEN 
Rating:
5.0

Easy location to find and couldn’t have been more nicer and easy to turn in.

Mickie Hughbanks 
Rating:
3.0

Customer did not leave a comment.

Jennifer Rud 
Rating:
5.0

Customer did not leave a comment.

Markee Johnson 
Rating:
5.0

Customer did not leave a comment.

KATHERINE SHELTON 
Rating:
4.0

Customer did not leave a comment.

James Mann 
Rating:
4.0

Customer did not leave a comment.

Jeremy Greer 
Rating:
3.0

Customer did not leave a comment.

Troy Woodall 
No reviews have been submitted for this location.

Additional Services at this Location

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