I didn't receive my appliance dolly and furniture mats.
John R.
Customer Reviews for Vics Goodyear Tire No 2
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The drop-off was as easy as the pick-up should have been. No issues here.
THOMAS T.I have returned trucks here before and am giving the excellent rating based on previous experiences. This time it was an after hours drop.
MICHELLE T.Mobile processing was very smooth and made it possible for me to use the uhaul on a holiday. Very nice
Todd G.Wonderful service, very workable, professional. Rick is very Great.
SANDRA S.I got busy the Monday after I returned the unit and called them on that Tyesday to make sure they got it checked in and I was told that they had already checked it in on that Monday. Very thankful for these guys.
GREGORY F.They were great!!! Very kind and helpful, I appreciate all the guys there so much!
CHLOE L.Fast and Friendly service, and with an after hours drop off makes it super convenient!
COTY E.Clean out the trailer before hooking it up to another vehicle. I had to check the equipment myself before leaving the lot otherwise I would have had a dirty trailer.
KIMBERLY B.I think the staff at this location was very helpful and worked to clear up errors from my rental
RODERICK W.HORRIBLE CUSTOMER SERVICE- CALLED THE NUMBER LISTED AND THEY TRIED TO MAKE ME PAY ANOTHER WOMENS BAD DEBIT
KALEAH G.All went great!
PAMELA E.Very efficient and speedy.
Vernon M.Nothing. Very personal and professional service!
TIMOTHY K.Great service. Would rent from them without hesitation.
WILLIAM S.Nothing the employees were very friendly and helpful.
Brenda N.Price quote on the phone did not match up with the price I paid. Other than that, good.
Christopher D.I rented the trailer on a very short notice to get a job done quickly, everything turned out great.
Henry H.I had reserved a larger truck that wasn't available when I arrived to pick it up. It would have been nice if it had been there when I needed it or I had been informed that it wasn't beforehand.
Casey B.Quick service
Murray B.Everything was great! Thanks Rick!
RANDALL B.G
ESTHER C.nice place
Michael F.We had added the flat furniture mover since we had several large and bulky items like couches and dressers. When we got to the location to pick up the truck and furniture mover they didn't have it. We also tried to log in and complete the pick up online but after taking all the different photos required it failed to work and we had to go in the store to sign all the paperwork and such still. Also having to pay mileage as well as gas used is slightly insane. It was a local move as well.
Jeremiah S.Fast and friendly service is a plus. Good location and good people running it. Gracias
Larry G.Very easy to work with..
mark M.great friendly service
ERIC C.How was my experience? Total crap . . . again. I had reserved a 20 foot truck but found upon arrival that it was not available. I had made this reservation several days in advance and at that time was assured that I would get the truck that I ordered because this very same thing had happened the previous time that I need to rent a truck. What was there waiting for me was a 26 foot truck that I cannot use at all. What is the point of advance reservation if it cannot be honored? My request that the total charges on this visit be reversed and that there is no charge to me. Thank you . . . R J Walters
RJ W.All was good. Keep doing it.
John H.Vic's was great. They got me in and out quickly and had what I reserved. However, this was only because the U-Haul Moving and Storage at 2205 Towson Ave in Fort Smith, AR did not have what I reserved. They had to call around and Vic's Tire had the trailer and dolly I needed. I CANNOT understand how you can reserve something and show up to the store early in the morning to find they rented out the equipment the customer reserved. Terrible customer service!!!!
James R.Great people!!!
KEN H.The vehicle was filthy. We returned the truck after the lending facility had closed, and the mobile return offered no way to say the mess was there when we received it.
Sasha Y.U-Haul redirected me to a different location than requested. Had to wait a day to get my van. Delayed my move
Keith D.Very quick checkin procedure, very nice folks at this location.
Rance M.Mobile check in was easy. Only issue was because of holiday facility was not open and I had to drive to a different facility to get an appliance dolly. But the people made it work and made it easy to return.
Stanley P.Every one was very professional. I will definitely use them again
marcus T.Lower cost
Mark M.Locally owned and operated and you could tell. They were very friendly, interactive and very helpful. They were very quick to great me and process everything. They exemplified what you would want from your facilities.
Rance M.Easy transaction and great service! Would highly recommend this location.
RANDY B.I didn't get the appliance dolly that I ordered.
Linda H.Slow pick up Process even though I requested the express pickup. Would rent from them again.
Wayman C.My 3rd time to rent at this location and all has been good every time.
John H.For me, nothing. Rick is very professional, the truck is almost new, it is easy in and out. I will rent here anytime I need a pickup.
John H.Nothing!!! Rick at this location was excellent
Frederick C.Very friendly. Easy in and out. New equipment. Rick is easy to work with and flexible in return time. Very good experience.
John H.I will rent here again. Great truck and easy to get in and out.
John H.I don't see any reason for improvement . Good customer service. The person I talked to was very helpful and courteous.
BARBRA B.Very easy to get to and the people were very nice and helpful.
MARIE H.