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DENNIS W
Customer Reviews for Vernon Self Storage TX LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would have preferred working with a real person instead of doing things online. Plus I do not like having to add a deposit on the prepaid visa card. If you require extra money because of the mileage I would gladly pay for that. —Now I have to wait for you to return my money!
alberto fWhen I went to pickup there was nobody at the office and I had to wait 45 minutes, and I still had to bring it back at 5pm. My suggestion is that it needs to be moved to where someone is actually there during business hours.
Angie RI have always used uhaul and I've moved alot. But this app , I hated it... Couldn't get it to work most of time and the rest of the time I was on the phone.... Other than that, customer service was good, uhaul is good just not the app!!
Tiffany CClinton is always wonderful and very professional. Thanks, Clinton!
Jackie EEXCELLENT!!!
Jay LWas easy to drop off truck and key
Alan JNobody was there and nobody answered the phones.
Kelly BClinton is a great guy and is so helpful. Will use this location in the future.
Jackie ENothing at all. The gentleman was knowledgeable and very friendly..
Max L