Customer Reviews for Veracity Motors LLC
(U-Haul Neighborhood Dealer)

44 reviews

1009 Ault Field Rd   Oak Harbor, WA 98277

(360) 679-0607

Office Hours

  • Mon-Fri: 11 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 679-0607

1009 Ault Field Rd
Oak Harbor, WA 98277

Services at this Location:

Office Hours

  • Mon-Fri: 11 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I wrote info, then read below that my coment would be posted for public view, so I deleted my comments. Sorry, I don't like that exposure and hope that my ratings did not include my name.

Amy Witt 
Rating:
3.0

Probably won’t refer U-Haul to anyone ever again

Krystal Leech 
Rating:
5.0

Great, fantastic service, will use this location again.

Matt Kalisz 
Rating:
5.0

Customer did not leave a comment.

David Reyes 
Rating:
5.0

Customer did not leave a comment.

Dalejohnson Reyes 
Rating:
5.0

Customer did not leave a comment.

Nickolas Green 
Rating:
3.0

I declined the $15 coverage when I reserved the truck, and then when I dropped it off I was charged. Issues like this are why I stopped using uhaul years ago. I gave the company another chance for a small project I was doing and it looks like I’ve been let down again.

RICHARD KING 
Rating:
4.0

Customer did not leave a comment.

TYLER MCDONALD 
Rating:
5.0

excellent van and service was very good. Fast and effecient and easy to do business with. Would recommend this place highly.

CLEO PIRTLE 
Rating:
5.0

The equipment and the staff has been excellent. They have made this move very simple

Donald Blackburn 
Rating:
5.0

Staff were extremely helpful and attentive; best staff I’ve seen compared to more than 10 locations I’ve used nationwide. I had a great experience and would recommend this location to anyone.

Pedro Tolentin 
Rating:
5.0

Great service, thanks 😊

Erik Covington 
Rating:
5.0

The young man helped with dropping the vehicle off the trailer. And while I was taking my vehicle home he had the car warmed up for me on my return. Above and beyond the call of duty I had a nice warm ride home in my car on a cold winterday. Much appreciated.

Rene Aubert 
Rating:
5.0

Customer did not leave a comment.

tonya ronbinson 
Rating:
5.0

Customer did not leave a comment.

GEORGE THAWLEY 
Rating:
3.0

Customer did not leave a comment.

Todd Cowles 
Rating:
5.0

Frank communicated with me earlier in the week about where to drop off and the time. He was easy to get ahold of and his staff was super helpful.

Sara Orlando 
Rating:
5.0

Customer did not leave a comment.

FRANK SMITH 
Rating:
3.0

Customer did not leave a comment.

Steve McCalmont 
Rating:
4.0

Customer did not leave a comment.

John corcel 
Rating:
5.0

Customer did not leave a comment.

Chris Pantoleon 
Rating:
3.0

It took us an hour to get the code for the lock box because the office was closed. There needs to be a direct number that can be accessed for the code.

Rob Wilmoth 
Rating:
5.0

Great customer service. Maybe a little quicker on the departure would be good. This is No fault of the good guy at the dealership. The issue was with the algorithm used by Uhaul. On the bright side this shouldn’t happen to anyone else at this location as the dealer has learned it’s work around.

Kima Kilpatrick 
Rating:
3.0

it’s a very small parking lot. hard to maneuver a vehicle into when there’s only one spot left.

Crystal Byelick 
Rating:
5.0

Customer did not leave a comment.

Huide Yin 
Rating:
4.0

Customer did not leave a comment.

william cheman 
Rating:
5.0

Customer did not leave a comment.

Darrel Rogers 
Rating:
4.0

Customer did not leave a comment.

Timi James 
Rating:
5.0

Customer did not leave a comment.

Scott Grant 
Rating:
5.0

Customer did not leave a comment.

KIM HARDING 
Rating:
5.0

Will NEVER use uhaul again. Not recommended. Hurt my wrist during the move. Uhaul wanted $524 if I dropped off at a different location. So I had to drive it back to original location with a possible broken wrist. It was unsafe and VERY painful. Avoid using uhaul.

David Davis 
Rating:
4.0

Customer did not leave a comment.

JOEL FAZZI 
Rating:
5.0

Your customer service is impeccable.!!

helen santana 
Rating:
5.0

Everything was great. We picked up the uhual, and dropped it off no hassles. Everything was great and the owner was so friendly.

Kimberly Robinett 
Rating:
5.0

Customer did not leave a comment.

Stephen Walker 
Rating:
5.0

Customer did not leave a comment.

Lori Pride 
Rating:
4.0

Customer did not leave a comment.

JOHN CORCEL 
Rating:
5.0

Had difficult time with app process. Needed customer support to assist with completing reservation pick up

Julian Johnson 
Rating:
3.0

The office was cluttered. Many drinks lying around that were old and not finished. Tools and clutter laying everywhere. Not clean at all. The attendant was not helpful when I explained about no one said anything about extra fees for going over the mileage

JOHN WALLACE 
Rating:
5.0

Customer did not leave a comment.

Shanna Bates 
Rating:
1.0

Sales associate definitely charged me wrong

Jermere Jackson 
Rating:
1.0

When someone tells you the have a Ford 150 with extended cab, you should tell them the trailer isn't big enough. This way you don't screw up someone's life. I expect a full refund.

Randall Vanadisson 
Rating:
1.0

Customer did not leave a comment.

Rosemary Martin 
Rating:
5.0

Customer did not leave a comment.

Taylor Fleming 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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  • Moving Supplies

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