Customer Reviews for Ventura U Rent
(U-Haul Neighborhood Dealer)

16 reviews

1387 Los Angeles Av   Ventura, CA 93004

(805) 639-8572

Office Hours

  • Mon-Fri: 7:30 am–4 pm
  • Sat: 7:30 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 639-8572

1387 Los Angeles Av
Ventura, CA 93004

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–4 pm
  • Sat: 7:30 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Have a maintenance check on your rental along w clean windows to see out of

Monique Perez 
Rating:
5.0

Customer did not leave a comment.

JEFFREY LEVINE 
Rating:
2.0

the truck i rented on 2/26/2024 from this pick up location had a cracked windshield... the tirepressure lights were flashing and the trailer hitch light was on.. when i brought these issues to the Uhaul manager his only response was well i submitted a work order. you should be fine.. I had an appointment to move my belongings out of storage that day and had no time to argue with Uhaul representative.. I didnt feel safe in driving the truck and promplty returned it at 130pm i advised uahul representative again when i dropped off truck that the truck has some issues that need to be addresssed.. I dont think ill use this location again seeing how the uahul representative didnt feel the concerns i brouugh forth to him were important or of any concern.. I even asked if could leave my car on the property and was told no i needed to move m y car to the street.. ( please note it was a very rainy day and the area in and around the uhaul location was very muddy that day .. if you need further information from me please dont hesitate to reach out... Kberntsen4@gmail.com

Kerri Berntsen 
Rating:
1.0

Blankets and dollies we ordered were not left with the truck for pickup. When we went inside to get them, only half of the blankets were available. Very poor customer service.

Owen Ward 
Rating:
3.0

Customer did not leave a comment.

Kenneth Wise 
Rating:
1.0

This location closes at 1:00 Saturday afternoon and is closed on Sundays. The truck had to be returned by 9:00 am Sunday. I was then told to leave the truck at the gate lock the doors to the truck and put the keys in the box. Simple right? Wrong! To leave the truck at the gate your partially in the street. You must park parallel and hope you don’t get hit by passing traffic while you do this. This is not acceptable! I expected more from U-Haul. Then I was charged more for miles since there wasn’t a closer drop off! This is a racket!!

Alya Pierce 
Rating:
1.0

We had issues renting both times. We will not be renting from them again. I would like someone to g8ve me a call.

Jesus Palacios 
Rating:
1.0

Perhaps not make people wait out in the cold to pick up a truck in a stinky fertilizer-filled yard.

Stephen MIKKELSON 
Rating:
5.0

Customer did not leave a comment.

juan carlos 
Rating:
5.0

Customer did not leave a comment.

Corey Wyatt 
Rating:
4.0

Check in wasn't easy had to call the customer support. Check out was easy.

Rajesh Polamarasetty 
Rating:
5.0

Customer did not leave a comment.

Mayra De Leon 
Rating:
5.0

Customer did not leave a comment.

kelle green 
Rating:
3.0

Customer did not leave a comment.

Eric Lyke 
Rating:
5.0

Customer did not leave a comment.

Charles Killingsworth 
Rating:
1.0

Only reason it's poor is because the address is wrong. There should be a direct contact information too. Other than that, service was great and the person there took care of me.

Richard Quino 
No reviews have been submitted for this location.

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