Customer Reviews for Vaughn Motor Sports
(U-Haul Neighborhood Dealer)

521 comentarios

2775 Kietzke Ln   Reno, NV 89502

(775) 825-2746

Horario de oficina

  • Mon-Tue: 8 am–11 am
  • Wed-Sun: 8 am–3 pm

Servicios en esta ubicación:

Contáctanos

(775) 825-2746

2775 Kietzke Ln
Reno, NV 89502

Servicios en esta ubicación:

Horario de oficina

  • Mon-Tue: 8 am–11 am
  • Wed-Sun: 8 am–3 pm
  • Inspección gratuita del remolque
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Jose runs a nice easy, relaxed, effective rental place with a personal touch. Nice job

scott g 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSEL B 
Clasificación:
5.0

Jose was great, made it simple, explained all of the features of the vehicle as well as the process of return and accessories. Thanks Jose

JAY A 
Clasificación:
5.0

Always great service at this location. Thanks!

DONALD J 
Clasificación:
5.0

El cliente no dejó un comentario.

Michel K 
Clasificación:
5.0

This was my first time go to this location. The gentleman was extremely curious. I will definitely use that location again. Maria Siordia

MARIA S 
Clasificación:
1.0

Better customer service

JORDAN H 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS C 
Clasificación:
5.0

El cliente no dejó un comentario.

JENS H 
Clasificación:
5.0

Jose was very kind and personable. I've used other locations here in town, although I won't even consider them unless absolutely necessary due to the positive experiences I've had here at this location. I'm an RN here in Reno and I always recommend this location to friends and family. Thank you for a great rental experience.

SEAN H 
Clasificación:
3.0

I came in and the Truck had been tagged overnight, and I got the truck with barely any gas in it, luckily I wasn't going far. The guy was nice and helpful. I had reserved at a different location and was shifted to this location

SARAH S 
Clasificación:
5.0

Employee was great. Direct and straight to the point while being friendly.

BRANDON D 
Clasificación:
5.0

Everything went smoothly and if I need a U Haul in the future, only place I will go.

SANDRA N 
Clasificación:
5.0

Everyone I dealt with was very professional, answered all my question and made the process simple.

EVELYN G 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy C 
Clasificación:
5.0

No issues with this location. Major issues with your 1800 customer service agents.

CRYSTAL A 
Clasificación:
5.0

The owner was FANTASTIC. Best U-Haul experience I've ever had.

ANDREW H 
Clasificación:
4.0

The customer service was polite, very nice and very helpful. One small issue but he took care of it quickly Very friendly and welcoming! The location was a little bit, just a little hard to get to

SUZANNE E 
Clasificación:
5.0

El cliente no dejó un comentario.

GIOVANNI T 
Clasificación:
5.0

El cliente no dejó un comentario.

GARTH H 
Clasificación:
5.0

Easy in easy out.i waited at another location to be told they didn’t have the equipment I needed, but the experience at this location was fast and painless.

MACARIO G 
Clasificación:
5.0

I'm satisfied with the service I received and was very fortunate that the equipment/trailer I needed was there. The only thing I could recommend is having a little more visible inventory

VALENTE C 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD L 
Clasificación:
4.0

El cliente no dejó un comentario.

RONDA C 
Clasificación:
5.0

El cliente no dejó un comentario.

JANA M 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH P 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD J 
Clasificación:
3.0

The truck we got had major issues with it's wheel bearing and the tire popped on the freeway due to overheating. Very scary! It definitely wasn't well-maintained. We lost an entire day getting the truck fixed and back on the road.

VICKI T 
Clasificación:
5.0

El cliente no dejó un comentario.

JANANGELOCARLO C 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S 
Clasificación:
5.0

Best service ever! He went over every detail with me and made sure I knew exactly before I left. I would rate this facility 10 referring to this outlet 10 Friendly 10 Knowledge 10 Thank you for everything!

Janet E 
Clasificación:
5.0

Best customer service

DOUGLAS B 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY F 
Clasificación:
5.0

The staff was very helpful and friendly and the rental was very fast and efficient.

MARK L 
Clasificación:
5.0

couldn’t have been simpler. the truck itself was comfortable and easy driving.

Jeremy C 
Clasificación:
5.0

Super friendly and showed me how to properly hook up trailer

SALVADOR A 
Clasificación:
5.0

El cliente no dejó un comentario.

CORNELIS B 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANIQUE A 
Clasificación:
5.0

Discount for returning early.

CHARLES S 
Clasificación:
5.0

Easy to find location, drop off took less than 1 minute. Great customer service, would definitely use them in the future.

JAMES R 
Clasificación:
5.0

Jose did a great job!

SUE M 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob O 
Clasificación:
4.0

El cliente no dejó un comentario.

Louis C 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHANNES O 
Clasificación:
5.0

El cliente no dejó un comentario.

Val B 
Clasificación:
5.0

Man operating location was thorough and professional. Seemed like a great guy. Also bilingual. I'll go back there for all my u-haul needs!

Joshua C 
Clasificación:
5.0

The man who helped with the transaction/equipment delivered outstanding customer service.

Peter B 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L 
Clasificación:
5.0

José was extremely helpful and a joy to work with. Exceptional customer service from him.

Jon B 
Clasificación:
5.0

El cliente no dejó un comentario.

Adriano C 
Clasificación:
5.0

Jose did an excellent job. No issues at all.

Daniel G 
Clasificación:
5.0

Friendly and competent staff member! Appreciate the man at this location!

Laura B 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin B 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S 
Clasificación:
5.0

Fast friendly service. Highly recommend.

Dave D 
Clasificación:
5.0

The owner is awesome! Thank you for all your help!!

Tanisha G 
Clasificación:
3.0

Again, the person helping me was great but this was not the location I requested to drop off. When I picked up the trailer we discussed the drop off location and it was only after I had taken and loaded the trailer that I received a call with notice that the drop off location was 1 hour from where I had requested and lead to believe I was returning the trailer. It took me 2 hours there and back to return the trailer. Not what I asked for and not what I signed up for.

Barbara W 
Clasificación:
5.0

Absolutely wonderful!! Request - more available hand dollies!! Then "perfection"!! Thank you👍

Carol M 
Clasificación:
5.0

Great customer service!! Hands down we would recommend this location. We will certainly use this location for our future uhaul needs!!

Amy W 
Clasificación:
5.0

Put the correct hours of operation on the website, it showed opening at 7 when it actually opens at 6.

Bruce C 
Clasificación:
5.0

Vaughns auto sports is the best location to pick up a uhaul! Friendly & efficient they take pride in their work !! Great customer service !! Love this location !!! Thank you for another great experience !!!

BRANDY R 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie H 
Clasificación:
4.0

Easy in and out had the right trailer. Very nice help!

Len T 
Clasificación:
5.0

Great service, nice and professional. This location is an asset to U-Haul!

Brinn M 
Clasificación:
5.0

Very excellent

Chester I 
Clasificación:
5.0

Jose is dedicated to providing good service. Will use again and hope the best for that man.

Joshua F 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave L 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L 
Clasificación:
3.0

Trailer was returned in same condition as received. $15 cleaning fee was unreasonable due to the condition the trailer was received. There was no mention of cleaning fee. Operator said thank you, receipt would be email.invoiced $15 after drop off with no discussion.

David M 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher M 
Clasificación:
5.0

El cliente no dejó un comentario.

David H 
Clasificación:
5.0

this was a sole proprietor he multi tasked exceptionally well and met all of his service obligations seamlessly for all..

Eric N 
Clasificación:
5.0

Above and beyond customer service. I highly recommend.

MARY R 
Clasificación:
5.0

The trailer worked out well

Milton W 
Clasificación:
4.0

No issues with the facility.

Brian M 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron L 
Clasificación:
4.0

Worked out great easy to get to off the freeway.

Doug A 
Clasificación:
4.0

El cliente no dejó un comentario.

Shihwa C 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN C 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark C 
Clasificación:
5.0

Have me sit in the cab and walk me through the dash buttons.

William M 
Clasificación:
5.0

Very best uhaul dealer in town highly recommended!

Josh P 
Clasificación:
5.0

Service was outstanding, couldn't have been better.

Dan G 
Clasificación:
5.0

Jose is awesome and extremely helpful.

David J 
Clasificación:
4.0

El cliente no dejó un comentario.

Tad H 
Clasificación:
5.0

I recommend this location and Jose to anybody. My experience have always been good.

DANIEL J 
Clasificación:
5.0

Best U haul experience ever. Sounds weird, but rue - professional, very quickly got me on the road.

Ross W 
Clasificación:
5.0

El cliente no dejó un comentario.

Max C 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew G 
Clasificación:
5.0

El cliente no dejó un comentario.

ralph a 
Clasificación:
5.0

Extraordinario servicio al cliente

Robert P 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice S 
Clasificación:
3.0

They where closed when I got there. But looked professional

David S 
Clasificación:
5.0

El cliente no dejó un comentario.

Will W 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia H 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G 
No se han enviado comentarios para esta ubicación.

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